based on 8237 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We ordered take out. Our meal was done quickly. It was accurate and tasted great.
Good service and good food
My chicken had no sauce on none of them and it also had a lot of feathers on it very disappointing
I ordered a couple different wings & a side of tots. So, so good! I was pleasantly surprised at the quantity of tots & the extra crispy-ness even though they had to travel a xouple of Iles to get to the table. The boneless wings were the right amount of crispy & saucy. Will definitely be ordering the same thing again. Soon. Thanks ECW!
Very quick and friendly
Service and food were great for a family gathering on Christmas Eve for lunch!
Good food, good service
Waitress was very polite and courteous.
I normally order the quesadillas, the last few times I’ve ordered them, they have been very greasy.
Our server was wonderful and very efficient even when it got pretty busy. Food was wonderful as always!
Love ECW and the afternoon wing specials. However my local ECW has left out items from my order. That is always a disappointment to the meal.
Wonderful waitress at the bar
Having to PAY for ranch when you are buying chicken wings is diabolical. There should be at least one included and additional cost for more. Also your hostess or greeter was very sweet, but distracted at a booth with some young man.
Good food, kind staff
Food is always great!
Great hospitality, friendly staff, and good food.
good service
Good food at a good price
Great food & service!!
The service and food were great but wasn’t happy, that you were out of volcanic sauce for the second time. You should go back to crafting, your sauces from scratch.
The temperature of my bone-in wings could have been warmer. Also, they were not quite as flavorful as they usually are.
Go back to verifying the orders at checkout. Then pack the bags. I'd rather wait a few moments to confirm my order than to get home and be upset and disappointed.
Customer service is getting better. It's not pre-covid better, but it's getting there.
Thanks for asking and for making and effort.
Great place to meet with friends and eat! My wings were a little over cooked and my friend had to go get the waitress for a refill but it was ok
I thought the wings were meaty. The sauces were good.
The pickle chips were great.
The only think I wish you had was regular buffalo sauce, but I am sure I was not the first to say this.
Quick service, good food. Enjoy atmosphere, should have more servers.
Good food...great service!!!!
We enjoyed sitting at the bar watching NFL on Sunday evening. Our bartender, Hilary, always provides excellent service. We enjoyed the wings, chips, and beer and had a great time with friends.
Great service and good food.
I love ECW. my family and friends love ECW. The environment is always very friendly and food is always good.
Waiting 25 minutes AFTER the promised time for a to go order is really not excusable. First and last time at this location.