East Coast Wings and Grill
100 Cambridge Plaza Drive
Winston-Salem
NC 27104
United States

Average rating: 8.7 out of 10 based on 1596 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 25, 2025 — Rated 5 out of 10 by Z.T. East Coast Wings + Grill - Kannapolis, NC
How did we disappoint you and what can we do to make things right?

When ordering online, I always order extra carrots and celery. When picking up the order, it has become a pattern that my order is missing one of those extra sides when I get home. I go back to the store, address the issue, and it is fixed with no issues.

On one order, a manager stated that I have this issue frequently. I agreed that it does happen often. She came back with the missing side and stated " I am going to give it to you this time, but I will ask you to check the bag in the store before you leave because that cannot be happening every time." This statement was very accusatory, assuming that I am fabricating a story about a 75 cent side of carrots or celery.

I am glad that she has the back of her employees, but to make that statement was unnecessary. I have looked at my order in store before with the same result, so I am assuming some processes with completing the order are not as effective as they might make it seem.

Report a concern   June 25, 2025 — Rated 10 out of 10 by J.L. East Coast Wings + Grill - Clemson, SC
Thanks! What did you enjoy from your experience?

Great people, great food, great location. Always clean inside and out. Kaleb and Dion do a great job. Micah, Paloma (probably misspelled this), and Jordan are exceptional. Everyone helps Everyone. Great positive environment.

Report a concern   June 25, 2025 — Rated 9 out of 10 by B.M. East Coast Wings + Grill - Albemarle, NC
Thanks! What did you enjoy from your experience?

Friendly staff, great menu

Report a concern   June 25, 2025 — Rated 8 out of 10 by G.F. East Coast Wings + Grill - Peters Creek, NC
What could we do to improve?

Consistency. Lately when I go to order the menu has changed and this isn't the first time it's happened. Options fall away and/or are reimplemented. The website ordering is really bad, though I did dl the app last week and that went smoother, however the next time I used it, again the menu had changed. Things we love, is 'all flats' option, that seems to come and go, and the option for NO carrots and celery which also seemed to have changed on the website or rather the option was no longer there. Feels a bit like multiple programmers and too many hands in the kitchen kind of thing.

Report a concern   June 25, 2025 — Rated 10 out of 10 by M.H. East Coast Wings + Grill - Denver, NC
Thanks! What did you enjoy from your experience?

Friendly staff. Great menu. Lots of options. Can find something for all ages. My eight-year-old likes bone in wings with honey barbecue. My 11-year-old likes the wings plain no sauce. Good prices. And I especially enjoy the rewards plan. OK.

Report a concern   June 25, 2025 — Rated 10 out of 10 by D.A. East Coast Wings + Grill - Greensboro, NC
Thanks! What did you enjoy from your experience?

Consistent quality and a great staff make this the best Wing place in Greensboro and it’s not even close. I’m a regular for a reason - you all do an awesome job, every time.

Report a concern   June 25, 2025 — Rated 8 out of 10 by A.D. East Coast Wings + Grill - Mt Airy, NC
What could we do to improve?

Sometimes the service takes awhile, whether that is due to staff or how busy it is. But we have been there a couple times where it wasn't busy and the waitress would not come check on us even to refill our drinks and it took ages to get our food. Most of the staff is friendly and the food quality is great! There are times we want ECW and decide against it because a few bad experiences we had. We find carryouts are a better experience so we do not have to deal with having bad customer experience

Report a concern   June 25, 2025 — Rated 10 out of 10 by T.G. East Coast Wings + Grill - Florence, SC
Thanks! What did you enjoy from your experience?

Great food and sero

Report a concern   June 25, 2025 — Rated 5 out of 10 by S.K. East Coast Wings + Grill - Peters Creek, NC
How did we disappoint you and what can we do to make things right?

Every ingredient used in making our salads, except for green peppers, was an inadequate portion. An amazingly poor showing by you guys. Way too much money for the product you gave us. A very surprising result from a restaurant that just doesn't disappoint normally

Report a concern   June 25, 2025 — Rated 10 out of 10 by N.C. East Coast Wings + Grill - Kernersville, NC
Thanks! What did you enjoy from your experience?

Absolutely friendly service and good eats.

Report a concern   June 25, 2025 — Rated 10 out of 10 by Keely Troutman East Coast Wings + Grill - Salisbury, NC
Thanks! What did you enjoy from your experience?

The waitress was exceptional! Food great!

Report a concern   June 25, 2025 — Rated 4 out of 10 by S.L. East Coast Wings + Grill - Steele Creek, NC
How did we disappoint you and what can we do to make things right?

The wings were not fresh. They were hard (not fried too hard) but hard like they had sat around and got cold and stiff then microwaved and you threw some sauce. The chips were good/ fresh.

Report a concern   June 25, 2025 — Rated 8 out of 10 by L.S. East Coast Wings + Grill - Indian Trail, NC
What could we do to improve?

Cheaper prices

Report a concern   June 25, 2025 — Rated 7 out of 10 by T.M. East Coast Wings + Grill - Clemson, SC
What could we do to improve?

Get the Clemson University discount to work online. Food is yummy!

Report a concern   June 25, 2025 — Rated 10 out of 10 by H.M. East Coast Wings + Grill - Burlington, NC
Thanks! What did you enjoy from your experience?

Easy ordering process, friendly staff

Report a concern   June 25, 2025 — Rated 10 out of 10 by Karen Dinkins East Coast Wings + Grill - Mocksville, NC
Thanks! What did you enjoy from your experience?

Great food and friendly staff that take care of their customers.

Report a concern   June 25, 2025 — Rated 8 out of 10 by S.B. East Coast Wings + Grill - Country Club, NC
What could we do to improve?

Bbq boneless was just a tad overcooked. Otherwise everything was very good!

Report a concern   June 25, 2025 — Rated 10 out of 10 by M.B. East Coast Wings + Grill - Harrisburg, NC
Thanks! What did you enjoy from your experience?

Food was great!

Report a concern   June 25, 2025 — Rated 10 out of 10 by T.E. East Coast Wings + Grill - Mocksville, NC
Thanks! What did you enjoy from your experience?

The waitress was great- the food was great and it’s always a great place to eat!

Report a concern   June 25, 2025 — Rated 10 out of 10 by J.B. East Coast Wings + Grill - Clemmons, NC
Thanks! What did you enjoy from your experience?

The food is delicious!

Report a concern   June 25, 2025 — Rated 10 out of 10 by G.H. East Coast Wings + Grill - Harrisburg, NC
Thanks! What did you enjoy from your experience?

Always hot n fresh great staff

Report a concern   June 25, 2025 — Rated 10 out of 10 by K.V. East Coast Wings + Grill - Mt Airy, NC
Thanks! What did you enjoy from your experience?

Great food done in good time

Report a concern   June 25, 2025 — Rated 10 out of 10 by I.C.J. East Coast Wings + Grill - Country Club, NC
Thanks! What did you enjoy from your experience?

The food was delicious far by the best EC wings I have ever had

Report a concern   June 25, 2025 — Rated 7 out of 10 by A.S. East Coast Wings + Grill - Clemmons, NC
What could we do to improve?

order accuracy

Report a concern   June 25, 2025 — Rated 10 out of 10 by Robin Astor East Coast Wings + Grill - Thomasville, NC
Thanks! What did you enjoy from your experience?

Waitress Tammy is absolutely great. She is one of the best we’ve ever had anywhere.
Food was fantastic, as always.

Report a concern   June 25, 2025 — Rated 10 out of 10 by J.C. East Coast Wings + Grill - Kannapolis, NC
Thanks! What did you enjoy from your experience?

The food is great games in tv is great the service is great also

Report a concern   June 25, 2025 — Rated 10 out of 10 by J.G. East Coast Wings + Grill - Country Club, NC
Thanks! What did you enjoy from your experience?

The service was good! The beer cold food was very good !

Report a concern   June 25, 2025 — Rated 10 out of 10 by K.J. East Coast Wings + Grill - Greensboro, NC
Thanks! What did you enjoy from your experience?

I am a faithful customer will always be. When it comes to our rewards 100 points just for five dollars that should change to 10 dollars

Report a concern   June 25, 2025 — Rated 10 out of 10 by K.D. East Coast Wings + Grill - Mt Airy, NC
Thanks! What did you enjoy from your experience?

Wonderful food! Always fresh and delicious!

Report a concern   June 25, 2025 — Rated 9 out of 10 by T.G. East Coast Wings + Grill - Albemarle, NC
Thanks! What did you enjoy from your experience?

I love east coat wings, and really enjoy their lettuce wraps, however, the Albemarle location does not chop up the chicken enough. It’s big chucks of chicken which do not fit in the lettuce wraps well. They need to spice the chicken for the lettuce wraps.
I’ve eaten at 4 locations and this is the only one that does it this way


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