Customer Testimonials
search engine could be more intuitive especially when I go to the same places over and over.
Layout was streamlined and easy to understand.
Quick and easy. Does all the searching for you. Follow up emails with reciepts.
They always go the extra mile. They are a pleasure to work with.
Everything is set up ahead of time and never a worry
the rep was very helpful and knew how to help me quickly.
Friendly and helpful!
The process was smooth, but the time requirement at the start can be better. I put in my ideal time, then it came back with no options. It took some maneuvering to find all options
Marilynn was very helpful. She made sure to get everything we wanted.
Friendly and efficient personnel. Very helpful.
Very easy to use!
The team at Schreiber travel is excellent to work with. Thorough, prompt
Easy to book
Very responsive, personable, and patient! Very much enjoy working with Fox Travel folks!
When dealing with FWT, everyone is very friendly and helpful and get things done in a timely manner
Rachel was very helpful and patient!
The service was quick and convenient.
easy to use
Seamless process
Representatives are always pleasant and helpful!
I had went to 4 other travel agents and fox world tours were the must informed agents. They took the time to answer all of my questions and concerns. They were quick to respond to my phone calls.
Responsive and very trustworthy. They are able to give me all the options and help pick the best the solutions. Very dependable!
On time and excellence services
The planning that went into booking my flight included a lot of logistics and the correspondence was great! The agent, Judy, was so helpful!
No wait time. Very courteous and helpful agent. Booking was a breeze!
Very efficient.
Generally service has been good and our travel advisor tries to get answers to our questions. Two areas that could be improved:
1. When going on a group vacation, clients should be able to upgrade our plane seats and still be able to be part of air/tour package. We understand we need to pay extra for our seats, but if we are willing to pay it shouldn’t be so difficult. Our first Fox group was in 2016 & we were able to do this right away. Disappointed that changed. 2. Fox should send a tour manager on all group trips even if 20 person minimum isn’t met. On our recent trip no one was sent & it was difficult to find the meeting point with our Avalon rep in the Amsterdam airport. Since there was no Fox staff present, we didn’t even know who was in our group so we could work to find the meeting place together. Finally one of our flights was canceled & we all had to struggle with finding new flights by ourselves, a service Fox staff should have been assisting us with. We pay for group trips to have that assistance & this was the first time there was no Fox staff for us & definitely are not happy about that. Once on the cruise Avalon staff was great, but there was no help from them at the airport.
The services and variety of options available for leisure travel
Everyone I've talked to is very responsive and capable.
I get the feeling that all things are possible.
That is worth a lot to me.