Customer Testimonials
Ease of use
Easy and convenient
Never had an issue, the process always seems to work well.
online tools are east to use and appreciate the agent support when needed
It was easy to navigate the web page to book our flights. The individual we spoke with was very helpful and friendly.
Terri was available to answer all our questions and help process our insurance increase.
Extremely convenient to use and everything went smoothly
Everyone is knowledgeable, very helpful, and super friendly. The only thing I would change is the wait time to connect with an agent. It is too long and if I'm making a change in the office, I can wait, but making a change at an airport requires a quicker response. Thank you.
Excellent Service!
Quick, emails with calendar holds for flights/hotel, 24 hour before reminder
I love the ease of contact and quick responses
Centralized travel planning and coordinatioon
I was not able to make my reservations online. I tried on 4 separate occasions and kept getting looped back to an authentication page. Jane walked me through it all including helping me get a new authentication app on my phone but it still didn't work. Thankfully Jane offered to take care of me personally.
Jane is exceptional! I have worked with her in the past and she remembered me. She listened to me, asked great questions and found the perfect travel solutions for me. I cannot say enough positive things about her! Thank you, Jane!!
The app makes it way easier to book on the go. Usually have great hotel pricing in areas near Border States branches.
Great customer service and travel booking over the phone!
Efficient!
The agent was super helpful with booking my requested flights over the phone when they were unavailable through our work travel service provider.
agents are always so helpful and nice :)
Easy and efficient service. Very reliable.
Thank you!
The service I recently received was excellent. It is priceless to have someone know what you are looking to accomplish and deliver that in a timely manner, along with a positive and professional attitude. Thank you, Lawrence Box - VIP Travel Specialist!
Quick to respond, accurate, and provides a variety of options
Easy to navigate
The service I receive from Kim Myers, and Gina Hussey. Always quick and correct. they make international travel much easier
My agent was personable, professional and attentive. Thank you, Fox Travel for making my experience so hassle-free. ps: Judy my agent needs a bonus! :-)
Laura Hasenjager takes the stress out of traveling.
Professionalism,
You did what you were asked to do - success!
Staff always friendly and helpful