Customer Testimonials
It is so easy to book everything!
Easy to use!
Front desk at Gary Indiana, excellent and so far most the staff are very nice.
Hotel is clean, good parking lot
Overall in happy
The travel People are very nice and easy to work with.
I found myself in a tough situation on the Saturday morning that my conference ended and I was making plans to get to the airport. It turned out that my return flight had been scheduled for November 26 instead of October 26. When I called Fox World and was transferred to the weekend coverage, I was able to get excellent and reassuring service from Breanne. She found me flights home the same day without an extreme price tag. I appreciated her positive and calming tone at a point where I was getting pretty anxious.
The one thing keeping me from giving a 10 for overall score is apparently the booking portal didn't give an automatic flag when the selected travel dates were over 1 month apart from each other. Certainly, there were at least 2 of us at the customer side who should have spotted the problem too, but flagging by the system seems like it could have been invaluable.
Easy to work with , very detail oriented
The agent was extremely helpful and patient with our group as we tried to make decisions.
Very organized website. Customer service was very helpful when I called in.
Fox Travel is prompt, friendly and professional.
Ability to send messages and they respond quickly. Was able to cater to my needs.
The ease of the website
Quick and Effecient
Service was quick and helpful. I was able to get both my hotel and rental car reservations completed.
Courteous, prompt, professional people who know travel.
Whenever I call, the people are helpful and quick to make the changes requested
easy to use
Easy and convenient through the online booking process connected to Concur.
Alana is fantastic! She is quick to answer a question that I am asking. if she doesn't know the answer she is quick to let me know she doesn't and gets back to me with the answer quickly.
She is current with timelines for payments and lets me know in time to move my money around to make the payment on time. Alana is the best!!!!
They meet my business needs.
all consultants are excellent
Amazing employee who helped me over the phone in a dire situation I was in late at night
Accessibility of support staff
Excellent advisors with incredibly response time to inquiries.
timely and personal service
Taylor was very helpful and gave options to make our trip happen.
Took care of my travels and checked in with me
Everything was detailed
Everything is always in order
Quick and ease of use.