Customer Testimonials
Quick response time when help was needed.
Team works well when changes are issues arise.
That I can call and have a human on the other end when I have problems.
Daniel is a great asset
Marisa was very helpful explaining the Disney housing options and finding some that would meet our needs. She was helpful explaining other options, such as meals and airport transportation and Disney transportation. She made the vacation planning process easy!
Friendly, helpful associates
Amazing customer service
Great job on last minute hotel room. I got stranded in snowstorm and you saved the day. Thanks!
Friendly and very helpful
Quick to book
Nice place to be
you guys are just very helpful - I've had a couple of instances where internation flight connections coming back to the U.S. were delayed and someone is always available - no matter time zone - to help.
Very responsive
I needed to cancel a reservation at the last minute and the Fox agent could not have been nicer or more helpful, and helped me avoid fees.
You agents are knowledgeable and professional!
Very responsive but sometimes slow
very kind and helpful and clear
Local, have had good luck using FWT for our yearly all inclusive vacation needs.
Always return our calls and emails promptly! Friendly, informative!
Great help from Katie on planning are trip. Thank you so much.
Excellent service when flights were cancelled.
Great Thanks
all the years i have used you guys you have been prompt when i have questions and so helpfull
Web and app service are easy to use and every time I interact with travel agents, they are professional, helpful and friendly.
Becca does a great job! She responds promptly to emails. She did a nice job managing our big group for our upcoming vacation! Thank you for all you did!
Everything was in order and on point associates did there jobs
Made the process super easy and Jay was super friendly!
Haley Nepini has a wealth of knowledge about traveling to both Costa Rica and Ireland. She was so helpful in helping us line up the Costa Rica trip, then change the dates of the trip and then add on my son and his girlfriend. She had a positive and fun attitude and easily adjusted our trip and was even able to get us lunch boxes on the flight. Most importantly she was able to line up a trip out of Rockford which is much closer to our home and has cheaper parking and greater ease of moving through the airport. I can’t say enough good things about her. She is a 10.
Jennifer is always on point with getting the travel completed. She rarely misses anything and if something is accidently missed she takes ownership and corrects it. I couldn't ask more from anyone else. She is easy to work with, and makes sure we are taken care of. As for fox world travel the company sometimes its hard to get through but usually its when everyone is having a hard time traveling because of winter. The service is good overall. The service I get from Jennifer is outstanding.
Quick and efficient and accommodating with changes requested.