Customer Testimonials
Knowledgeable staff, and easy to get a hold of
Not clear if this is a Concur or Fox thing, but ...
I had to request a $10 agent service to ensure i got credit for the unused United ticket credit on my plane reservation. I was unable to see it during checkout process but is was applied later after I submitted / agreed to all. No indication in the Concur help section how this is handled.
Basically a concern that I have to pay %10 for something that should be automatic .
THe credit did go through without drama when ticket was issued.
Friendly and great service overall!
very professional and thorough, answered questions and was attentive to my interests.
Prompt, professional, and quite helpful!
Very helpful. Easy to work with.
Ease of scheduling travel (through Concur) and fast response/confirmation. Whenever I've called Fox Travel, they're been very helpful, efficient & professional.
You all have been wonderful to work with!!
The agent offered great options and was very timely in his response
Had a great experience with my rep. They communicated well and were prompt with responses.
Very polite and patient on the phone. I was not quite ready with an account number (etc.) and the agent was quite easy going while I looked things up.
From the 1st day we started working with Emily we knew we selected the right travel agency. She made us feel like we were the only clients she had. She was always available to answer our questions and help us with any concerns we had.
Prompt attention to detail
Good friendly service.
Responsiveness
Gina is awesome and was super helpful!
easy and simple process
Barb does a good job of meeting our travel needs.
I like that I don't have to do all the tedious work of finding a flight/hotel/rental-car when I travel for work. AND, if there are any last-minute changes or disruptions, Fox works to find a way home.
I had to call to update a payment method and I felt like your rep was ready before I was. Excellent customer service!
The site to find flights was well organized and easy to change the parameters to see other options.
Short hold times and pleasant staff
Easy access, fast service
Always there when I need help
Thorough, friendly and efficient service
Fox World International Travel was excellent and help me sort the requirements of international travel.
Very prompt response and polite
Thorough and complete bookings! Appreciate the timely dissemination of information regarding the details of our travel.