Webb

Average rating: 8.8 out of 10 based on 224 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 21, 2018 — Rated 9 out of 10 by S.A.D. Sylvan of Federal Way
What do you like about our services?

My daughter is enjoying her tutoring and finds ut very helpful. Her teachers are kind and helpful

Report a concern   June 20, 2018 — Rated 10 out of 10 by Carly Lenoir Sylvan of Federal Way
What do you like about our services?

We always rave about Sylvan. Especially Darcy and Lloy. Their thoughtful approach and genuine interest in my children’s success and progress means the world to us, especially after taking our daughter out of public school and doing home school. We were thrilled to hear she was making such progress with the change of scenery and the fact that they knew her improvements spoke volumes about how well they actually pay attention to each students success. Thank you for all your support! We appreciate you so much!

Report a concern   May 14, 2018 — Rated 10 out of 10 by T.R. Sylvan of Federal Way
What do you like about our services?

The Director level staff is communicative and truly care about the development of the students.

Report a concern   April 25, 2018 — Rated 10 out of 10 by Debbie Terrill Sylvan of Federal Way
What do you like about our services?

I am pleasantly surprised by my daughter's experience at Sylvan. I had to drag her through the front door on the first day; after a few sessions she actually WANTS to go! This is a huge change for my school-avoiding child. She really likes the tutors, especially Brandy and Vivian. The one-on-one approach is perfect for her, and she really gets into the token reward system. It seems like the teachers really care about the kids and about helping them learn not only their topics, but also to love learning.

Report a concern   April 17, 2018 — Rated 10 out of 10 by Marcie & Michael Germani Sylvan of Federal Way
What do you like about our services?

My son has only been going to sylvan for about 6 weeks for writing. He loves going (he doesn’t like going to anything) and he just made the biggest improvement on the I-ready reading test at school out of anyone one else in his class. He improved 66 points from the beginning of the year.

Report a concern   March 3, 2018 — Rated 8 out of 10 by M.J. Sylvan of Federal Way
What could we do to improve?

We just started attending. You think it will take some more time to see more results. So far she enjoys it and we have seen a few improvements.

Report a concern   February 1, 2018 — Rated 7 out of 10 by M.D. Sylvan of Federal Way
What could we do to improve?

It is very expensive.

Report a concern   December 31, 2017 — Rated 10 out of 10 by T.O.E. Sylvan of Federal Way
What do you like about our services?

Sylvan provides an excellent academic setting for my child. She has the flexibility to develop her math skills, using Sylvan's tailored programming, while being able to get expert tutoring for her homework and upcoming exam preparation. The available time slots are varied, even for the often difficult-to-find advance math subject matter. Best of all, our child enjoys the sessions, and always feels more confident afterwards.

Report a concern   November 9, 2017 — Rated 10 out of 10 by H.A. Sylvan of Federal Way
What do you like about our services?

It's helps my son and I believe that you guys are amazing at what you do and my son loves working with you guys so thank you

Report a concern   November 7, 2017 — Rated 9 out of 10 by L.J. Sylvan of Federal Way
What do you like about our services?

Courteous teachers/instructors

Report a concern   November 5, 2017 — Rated 10 out of 10 by P.L. Sylvan of Federal Way
What do you like about our services?

Sylvan is a very good place to get more advance learning for students after the school. Staffs are friendly and professional .

Report a concern   November 2, 2017 — Rated 10 out of 10 by K.A. Sylvan of Federal Way
What do you like about our services?

The confidence that it has already given my daughter!

Report a concern   September 2, 2017 — Rated 8 out of 10 by T.J.L. Sylvan of Federal Way
What could we do to improve?

More flexibility if need to change appt times with reasonable notice

Report a concern   August 19, 2017 — Rated 8 out of 10 by K.L. Sylvan of Federal Way
What could we do to improve?

The person who taught the coding class could be more friendly or social with the parents

Report a concern   July 26, 2017 — Rated 10 out of 10 by E.F. Sylvan of Federal Way
What do you like about our services?

This is a fabulous facility with a very caring staff. Lloy is an outstanding center director and is very mindful of improving every customers education level. My children are better off having taken their summer math skills program, and I feel they are well-equipped to tackle the new school year. A+ for Sylvan and their educational approach!

Report a concern   July 23, 2017 — Rated 5 out of 10 by B.B. Sylvan of Federal Way
How did we disappoint you and what can we do to make things right?

It's the price that is extremely high. I love the instructors and how they motivate my kid, who looks forward to attending classes. But the cost is unreasonable.

Response from Sylvan of Federal Way:

HI Barbara -

I'm so glad to hear you love our instructors (they are really great, aren't they?) and they are so motivating. Please come check with me next time you are in the center and we can chat about your tuition concerns.

Darcy

Report a concern   June 22, 2017 — Rated 10 out of 10 by Lana & Jon Hauge Sylvan of Federal Way
What do you like about our services?

Very nice staff to deal with: professional, kind & willing to work with ever changing schedules.

Report a concern   May 18, 2017 — Rated 10 out of 10 by G.W.C. Sylvan of Federal Way
What do you like about our services?

Conference & updating on how our daughter is doing (her progress)

Report a concern   April 10, 2017 — Rated 10 out of 10 by Carly Lenoir Sylvan of Federal Way
What do you like about our services?

So far so good, but the simple fact that my daughter has a dedicated time each week to get personalized help with school is helping her relationship with learning tremendously

Report a concern   April 10, 2017 — Rated 10 out of 10 by G.W.C. Sylvan of Federal Way
What do you like about our services?

Tutor to student ratio, monthly conference

Report a concern   March 31, 2017 — Rated 8 out of 10 by K.T.B. Sylvan of Federal Way
What could we do to improve?

We haven't been attending very long so it would be hard to say at this time.

Report a concern   February 16, 2017 — Rated 0 out of 10 by K.L.N. Sylvan of Federal Way
How did we disappoint you and what can we do to make things right?

I didn't like that there was one tutor to 4 kids. If I'm paying $50 an hour I expect my daughter to get more one on one time with the tutor.

Report a concern   January 22, 2017 — Rated 9 out of 10 by L.M. Sylvan of Federal Way
What do you like about our services?

Small group setting.

Report a concern   January 13, 2017 — Rated 10 out of 10 by Phong Le Sylvan of Federal Way
What do you like about our services?

I like the way Sylvan organize and teach . I would recommend to friends , but for most people it is hard to afford it.

Report a concern   December 19, 2016 — Rated 10 out of 10 by Karen Snyder Sylvan of Federal Way
What do you like about our services?

Everyone made Breezy welcome and gave her so much confidence...tailored her studies to fit her needs..
Thank you, Breezy has passed the practice ASVAB test and is preparing for her final ASVAB test and Medical so she can continue on her journey, boot camp...and NAVY...
Thanks again

Report a concern   October 25, 2016 — Rated 10 out of 10 by Caroline & Tony Oskam Sylvan of Federal Way
What do you like about our services?

The great staff and wonderful program that they offer for a wide variety of needs. I noticed a difference with my eight year old son in just a couple of weeks!

Report a concern   October 9, 2016 — Rated 10 out of 10 by S.D. Sylvan of Federal Way
What do you like about our services?

My son really likes sylvan! I can really see his confidence is improving and he's right on track! Also Jeff is really a great instructor!

Report a concern   August 21, 2016 — Rated 10 out of 10 by P.L. Sylvan of Federal Way
What do you like about our services?

Professional staff. Providing a quality teaching.

Report a concern   June 10, 2016 — Rated 10 out of 10 by T.C.B. Sylvan of Federal Way
What do you like about our services?

flexible time for classes, small classes, setting goals according to best learning style, and Parent Meetings

Report a concern   June 7, 2016 — Rated 10 out of 10 by M.R. Sylvan of Federal Way
What do you like about our services?

That my child enjoys it and is able to communicate what he is working on while he there.


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