Webb

Average rating: 8.8 out of 10 based on 224 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 16, 2022 — Rated 10 out of 10 by S.F. Sylvan of Federal Way
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

Great

Report a concern   September 10, 2022 — Rated 10 out of 10 by Debra Brannon Sylvan of Federal Way
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

Kylie is having great success with sylvan, we have seen so much improvement in her since coming to sylvan.

Report a concern   August 14, 2022 — Rated 10 out of 10 by H.K. Sylvan of Federal Way
Tell us about your great experience with us.

My daughter loves coming to sylvan. Teachers here are patient, kind, and understanding. They understand how to work with learning differences and how to motivate kids!

Report a concern   July 31, 2022 — Rated 10 out of 10 by L.H. Sylvan of Federal Way
Tell us about your great experience with us.

Abby loves her teachers!

Report a concern   July 5, 2022 — Rated 9 out of 10 by Amanda Nelson Sylvan of Federal Way
Tell us about your great experience with us.

My son is motivated and loving going to Sylvan during the summer. We are excited to see him grow over the next 2 months.

Report a concern   June 6, 2022 — Rated 10 out of 10 by Katie Klouse Sylvan of Federal Way
Tell us about your great experience with us.

My daughter can't wait for each class.
She loves the in-class learning and the immediate access she has to her instructor when help is needed. She thrives on the relationships she is building with the entire staff. 100% Thumbs Up.

Report a concern   April 1, 2022 — Rated 10 out of 10 by T.S. Sylvan of Federal Way
Tell us about your great experience with us.

Great atmosphere for our young daughter.

Report a concern   March 2, 2022 — Rated 10 out of 10 by J.W. Sylvan of Federal Way
Tell us about your great experience with us.

Our son enjoys going to sylvan sad getting help on his reading and math… which is exactly opposite of his feeling’s towards the same subjects at school. I like that he works with maybe one or two other kids and gets direct assistance.

Report a concern   November 1, 2021 — Rated 10 out of 10 by C.C.C. Sylvan of Federal Way
Tell us about your great experience with us.

So far it’s great. He is moving up in math and ready to work on some other subjects - like social studies. The decreased stress in our house over homework is wonderful.

Report a concern   July 18, 2021 — Rated 9 out of 10 by John Madden Sylvan of Federal Way
Tell us about your great experience with us.

My son had a fabulous experience with the summer STEM class. The instructors managed a diverse experience group well giving extra challenges for more advanced students.

Report a concern   May 24, 2021 — Rated 10 out of 10 by Kate Kuravackal Sylvan of Federal Way
Tell us about your great experience with us.

Great communication and thoughtfulness to tailor instruction to my daughter’s needs.

Report a concern   November 12, 2020 — Rated 10 out of 10 by Yanet Maldonado Sylvan of Federal Way
Tell us about your great experience with us.

I like the attention my son gets from the tutor to learn the subject. I like that she writes notes of his activities updating me of his progress. They have excellent schedules for those of us that work during the day.

Report a concern   March 2, 2020 — Rated 9 out of 10 by Carly Lenoir Sylvan of Federal Way
What do you like about our services?

Friendly and supportive staff

Report a concern   February 21, 2020 — Rated 10 out of 10 by T.O.S. Sylvan of Federal Way
What do you like about our services?

That I can tailor the tutoring to best fit my students needs

Report a concern   November 2, 2019 — Rated 10 out of 10 by M.T.Z. Sylvan of Federal Way
What do you like about our services?

Hi ,and thank you for the two wonderful years our son is with you, his results are very good after he starts talking classes with you, we are telling everyone from our community because at school kids didn't get enough.

Report a concern   September 1, 2019 — Rated 10 out of 10 by P.P.O.T.K. Sylvan of Federal Way
What do you like about our services?

One of your instructors led the class for my 8 year old grandson on the lego machines. He was awesome.

Report a concern   August 23, 2019 — Rated 7 out of 10 by M.P. Sylvan of Federal Way
What could we do to improve?

Better communication

Report a concern   August 22, 2019 — Rated 3 out of 10 by C.T. Sylvan of Federal Way
How did we disappoint you and what can we do to make things right?

I wasn’t disappointed and think sylvan could have helped but the pricing is extreme and the policy’s need to be changed a bit. Also I received a conference and at the conference it explained what my child wasn’t progressing on but not once prior to the conference was I told what to work on.

Response from Sylvan of Federal Way:

Hi Carolyne, Thank you for sharing your concerns. I would love to talk with you regarding which policies you feel need some adjustments; it can be helpful for us to consider things from a different perspective. I do understand your concerns and apologize that we could not meet your needs for providing homework for your child.

Report a concern   July 14, 2019 — Rated 8 out of 10 by D.S. Sylvan of Federal Way
What could we do to improve?

More ability to meet and greet and communicate with teachers to let them know about your child’s needs and measure fit. Thank you.

Report a concern   July 11, 2019 — Rated 10 out of 10 by Irene Kamau Sylvan of Federal Way
What do you like about our services?

services are good

Report a concern   July 11, 2019 — Rated 10 out of 10 by Denyce Sprecher Sylvan of Federal Way
What do you like about our services?

We love the approach Sylvan uses for learning. Our daughters math skills have increased and she is so confident.

Report a concern   July 1, 2019 — Rated 10 out of 10 by R.B. Sylvan of Federal Way
What do you like about our services?

I like that my son is excited to go to Sylvan. I like that he tells me about the stories he is reading, and is willing to share that he is struggling- a big milestone for us.

Report a concern   May 7, 2019 — Rated 10 out of 10 by Carly Lenoir Sylvan of Federal Way
What do you like about our services?

Love the support and intimate tutoring experience. We’ve been customers for years and my 3 children have gained a lot of confidence and improved in school so much.

Report a concern   May 6, 2019 — Rated 9 out of 10 by C.D. Sylvan of Federal Way
What do you like about our services?

Sylvan is helping children prepare for the future

Report a concern   January 14, 2019 — Rated 10 out of 10 by N.N. Sylvan of Federal Way
What do you like about our services?

The atmosphere is very good and promotes learning, the administrators I like, they explain everything to detail.

Report a concern   January 3, 2019 — Rated 10 out of 10 by Melina Mendoza Sylvan of Federal Way
What do you like about our services?

Their flexibility to add more classes by simply texting.

Report a concern   November 12, 2018 — Rated 10 out of 10 by M.T.Z. Sylvan of Federal Way
What do you like about our services?

My kid shows excellent results at school.

Report a concern   September 24, 2018 — Rated 10 out of 10 by B.G. Sylvan of Federal Way
What do you like about our services?

That my son feels comfortable with asking questions in there.

Report a concern   August 20, 2018 — Rated 10 out of 10 by Bettina Guerrero Sylvan of Federal Way
What do you like about our services?

Our son feels more confident in math. We are so glad you are here to help.

Report a concern   August 1, 2018 — Rated 10 out of 10 by Teri & Todd Jameson Sylvan of Federal Way
What do you like about our services?

Very thorough testing beforehand. Taylored work to the child’s ability. Nice rewards too. Wonderful people!


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