Customer Testimonials
professionalism
Always good service. best PGJ
Seamlessness. Staff - those who are on site as well as those I encounter by phone are the best!
I like having consistency in our service representative. It's nice seeing a familiar face coming into our home. Plus, Josh is super friendly, helpful and patient!
Service person friendly and professional.
Very efficient. Our technician Mike Laman is very knowledgeable, helpful and polite. He does a thorough job.
George K
Nick is amazing. Very friendly and knowledgeable and goes above and beyond each visit to ensure we are satisfied. Thank you Nick!
Kind , reasonable and prompt
Matt Nelson is simply OUTSTANDING! As an out-of-town real estate investor managing five properties, peace of mind is everything—and Matt consistently delivers that! He’s proactive, thorough, communicative, and genuinely takes ownership of the properties as if they were his own. I never have to wonder if something was missed or handled halfway. Knowing my homes are in his hands allows me to invest from a distance with confidence. Arrow is fortunate to have him, and I can’t recommend Matt highly enough!!!
Extremely efficient and courteous staff. They show up when promised and get the job done. I can’t think of another company that I do business with that measure up to Arrow’s overall delivery on its promises.
From the Lady on the phone to all the gentlemen that come to the house, everyone is so kind and professional! Thank you
Great customer service.
Kevin! Kevin is what I like about your service. He is friendly, polite, knowledgeable and conscientious in his job. He always completes his scheduled sprays throughly. We appreciate his integrity.
Scott is very professional, flexible, and kind. He always takes my questions seriously and works around my schedule as I work from home and can’t always do his requested time due to meetings
Zac Collier was on time and very friendly. He was thorough in his inspection and treatment. I feel confident in his ability to address any problems. He even left his card in case we had any issues between quarterly treatments—great experience as usual from Arrow employees.
Name removed
Great people that come to your house, great service on a product that works well. Easy to work with on scheduling responsive when other needs are found.
Efficient Friendly Thorough
Excellent service, very professional and knowledgeable!
We’re happy with your service
You are very thorough and your agents are very friendly. We do not have bugs or termites in our home and have not for the years we have been using Arrow.
The technicians are prompt, professional, and courteous. They get right to their work and do a careful and complete job. We continue to use them because we are very pleased with their work.
Great Service!!
The prompt, professional and efficient service by Steve.
I like service girl, Gena. If I have problem she is very accommodating. Always returns calls and works our schedule.
If I have a bug in the house they will come in and resolve the problem.
Thorough applications for my Sentricon contract and my pest control service. Arrow has competent, polite employees, whether in the field or in the office. Thank you
A well explained summary of what the services are and their cost. Friendly technicians who completed evaluation and provided treatments to prevent issues.
Prompt, courteous, and prifessional
Ernie Dow always does a great job. Easy to work with.
Prompt, efficient, friendly service, both at the door and over the phone with the office.