Customer Testimonials
The person doing the service
Prompt, friendly, knowledgeable, and affordable. Besides that their work is effective. That’s all I need. Great job.
Very professional. Very responsive to customer needs and requests.
Keeping your appointments
The guys are polite and very punctual. They are always pleasant and give good so.
Services are only as good as the people who deliver them — and in this case, that person is Willie Kerr. After a lengthy phone conversation in which Willie thoroughly explained not only the products and services Arrow provides, but also the level of customer service and dependability I could expect, I decided to give Arrow another opportunity.
So far, Willie has been neither a disappointment nor a regret in that decision. Individuals like Willie are a tremendous asset to any company that provides goods and services to the public, and they deserve to be recognized and appreciated as such.
Reliable, dependable and professional
Has excellent service. Everyone is friendly and helpful. Any problem I have concerning inside and outside the house is taken care of promptly.
I like the fact that yard, termites and exterminator services are performed by Hughes. All service personnel provide outstanding services. They are professional and pay attention to details. Any questions are answered immediately.
Arrow is the best. Our on-site guy Jeremy is friendly, prompt and professional. Insects are extremely well managed in our house--largely thanks to him and Arrow. As well, Arrow has great people dispatching the work. Angela, for example, always issues timely reminders AND flexible scheduling of the work. From top to bottom, Arrow is a nicely run company that earns every penny in the war against bugs.
Thorough technicians. Great customer service.
Good communication.
Thorough job on areas requested.
Responsive & customer service oriented. Listens to your concerns & addresses the issue promptly
Take time and do a good job
You do a good job and always friendly 👏🏻
Excellent Service!! That's all I have to say.
Always there should you need them. Mr. Bill always shows professionalism with his job and thorough answers to any questions asked. Always can depend on good working products and service. Keep up the great work. Thank you
They listen to our concerns and explain things thoroughly. At no time do we ever feel like any treatment is being forced upon us. They are very responsive to our needs. Jeremy and Zac are the best!
The service people are always friendly and informative, and they seem quite skilled at the task they perform.
Tech was very knowledgeable and friendly goes a long way with me
Emily is awesome!!! Keeps us up to date on what’s trending. Asks all questions.
The staff are pleasant . If I have questions or need something done it is attended to within reasonable time
The friendliness of Sean while he is doing his routine to keep the creepy crawly things at bay inside & to a minimum outside by the pool & on the covered screened lanai. This time of year in Florida is when the spontaneous gatherings seem to require cocktails, good food, to go with the good conversations & need to be served free from the annoying no-see-ems flying in your mouth as you take a bite or any ants finding your plate while mixing yourself another cocktail. We get that with Hughes Pest Control on the job.
Amazing job every time. Your guys are quick and knowledgeable and best of all gets rid of all the pests.
The technician is very friendly and efficient. We have become friends. Always on time answers any questions and I never have any pest.
Clean, neat, friendly
Service techs are always friendly and on time and give you a thorough service. Scheduling service is easy and scheduler is friendly and accommodating.
Professional service rep and great communication.
Very pleased. I have been a client for a number of years and I have total confidence in the services provided to me from Arrow.
Works with me on scheduling. Very professional and friendly. Always listens to my concerns. I feel the house in and out are covered from any situation. Been with Arrow for over 35 years.