Customer Testimonials
What I like most about Arrow services is the outstanding communication efforts from my agent, Chris. Also, he is where he promises as well as the time promised.
Professional, prompt and polite
Service personnel are always pleasant and efficient.
Reliable
Technician was very friendly but focused on providing only the service I needed. He assured me if a prompt response if the problem persisted. I found him to be most trustworthy.
Professional, good communication and the product works like they said it would.
Prompt and thorough
Personable, knowledgeable reps. Timely.
I like that the technician listens to my concerns and will return to service property if it doesn’t work the first time.
Great
Communications to advise of visits to perform the service. Servicemen are personable and always text a day or two and one the day of service scheduled.
Never see any bugs around here thanks to Arrow Exterminators. Great service, prompt, courteous and thorough.
Casey does a great job and is very efficient! A hospitable guy and takes his job seriously. Kudos on a great work ethic!
Terry is my person. He comes in very professional. He takes the time to listen to come up with a solution. Very respectful trustworthy. He has been my service person for over 5 years. And I would not change.
Professional, courteous, dependable, great Customer Service!
If I could think of a new category, I'd give you a 10 in that, also!
I love being reminded also it's nice having same person taking care of my service .
FRIENDLY, TIMELY
Very professional service. Appreciate the good communication, responsiveness and attention to detail.
Great customer service
Our technician is excellent and very thorough.
We love our rep, Travis! He’s always friendly, efficient, and always shows up at the appointed time! He ensures our home is taken care of properly, and we appreciate him! Thank you, Arrow, for servicing us for these past several years!
The Service guys listen to my concerns and act on them.
Very Professional team
Great communication.
Performed in a timely manner and good communication.
I am a snowbird and they tell me to call when I get there so they can do inside
You pest control tech, Beth, is very knowledgeable, to the point of obsessive. Which is a good thing.
My representative Hunter is very courteous, polite and professional. He sends emails to alert me that he will be coming. Hunter gives me updates on my service. For example, planting little mosquito boms all over the yard to curtail the mosquitoes. Actually, since Hunter has been spraying we have not seen mosquitoes as we used to. Great personality
Rob is awesome!
Their personalities, commitment, the job that they perform and most important that both of them, Luis and Mike, treat me as part of their family.
Prompt and do a good job