Customer Testimonials
The technicians always call-in advance to schedule an appointment. They show up on time. When they arrive, they ask if I'm having any issues. I'm very happy with the service.
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On time and did a great job
Professional & informational
Reliable
Still waiting for the technician to come out and finish the job of putting plastic down over the crawl space (needs to put a glue to hold the sides of the plastic up)
The team is responsive and professional. Our technician Wilson is wonderful. Wilson is personable yet professional, he always finds time to answer our questions and is very thorough in his work. I’ve been very satisfied with the company and service since my first interaction.
Reliable, friendly
I appreciate the re-treatment when we kept seeing ants after the initial treatment. Kyle Bush did an excellent job by doing more than just re-treating the area where we saw ants. He looked around and found another infected and re-treated that area as well.
Thorough!! Clean, friendly, employees!! Treatments have practically eliminated any bug issue !!
Service is great, technicians are very knowledgeable, pest intrusions are diminished.
Good guys, good job. Friendly, efficient. Reasonable pricing. They made some recommendations for other services, but didn't try to push them on me.
I used to live in the city of Knoxville and now a remote area in Cocke County, Tennessee. All of my technicians have been great. Courteous, knowledgeable, and kind. They even give me their cell phone number if I have any pest issues between quarterly services. Highly recommend.
George is polite and does a fantastic job in communicating with clients
Good quality. Good communication.
Kevin does a great job! Professional and informative. Would definitely recommend.
I like employees like Wayne who are courteous, knowledgable, and aren't salesmen. Other of your employees have spent their time trying to talk me into mosquito service, or termite service, or wildlife service, or ant service, anything. Wayne comes and does his work, does it well, is knowledgable, and leaves. Certainly if we are having trouble or I have a concern, he will recommend a course of action that could include one of your extra services, but otherwise he is focused on his service.
I also like that you still physically call to make an appointment. I do wish you had an online system where I could make an appointment outside of buisness hours, but otherwise the personal touch is nice.
Your company and employees provide excellent service.
Professional and friendly.
They are fast, friendly and reliable.
Easy to make an appointment, friendly and knowledgeable staff
Excellent service and Excellent staff
The same person has been with us for years. We know him, happy with his service, and he listens to our concerns.
Tech on time. Good job.
The field reps that have been out are very nice & personable.
Convenient scheduling Professionalism of the worker
Chris Bianchi is thorough and personable. He serviced a house we rented seasonally for 4 years and we made sure he would also tend to the house we purchased in March. It is no wonder Chis also worked at the house we bought, as well as most of the neighborhood in Rotonda West. Excellent!
Professionalism/and knowledge
Working with you guys has been great
Chris, our techician is the reason we stay with Hughes. He is very thorough and responsive. He listens to our concerns and addresses them. We have no significant long term issues because he is proactive and keeps bugs away so they don't become a problem. We think he's excellent!
Friendly, professional staff