Customer Testimonials
Carmen has excellent customer service. The calls and scheduling are easy with the company.
Our serviceman always calls before he arrives. His service is is done with care and a report is sent via email for our review.
I recommend Arrow Exterminators. They have been reliable for our needs for many years.
Chris is wonderful! He is very very thorough. Haven't seen a single bug in the house nothing crawling around the floor Even if we've been gone for several weeks vacation. Great job
friendly
Norm is a great technician who is knowledgeable regarding how to treat for pests, he’s professional, always punctual for his appointments and responsive to needs should I have emergencies.
I like when the time it's scheduled they actually show up on time. I also liked when they had to cancel due to rain that they called and was very easy to reschedule another appointment in a timely manner
Arrow has the best people working for them. We always had respectful kind people who come to our home. Right now Emily is great. And the fellow First name removed before her was fantastic as well. Companies need more good workers like arrow has.
Consistency and customer service.
I like my technician, I like that you all come regularly and that I don't have to think about it. Very happy with the service (and I've only had a few wood roaches wander in...)
Gentlemen, our service provided, Delrick Franklin, has kept our house and grounds clear of any types of bugs and critters extremely well. If all of your service personnel are as good as Delrick, you should attempt to keep them. Your customers will appreciate it very much. George Reeves
Timely appointments.
Professional techs.
Thorough service.
Reasonable pricing.
Willingness to return if there's a problem.
Anthony is awesome , knowledgeable, professional and kind .
Service is always good and we are very pleased with the agents that have been doing our service for many years. Thank you and MERRY CHRISTMAS!
We love Eugene, he is professional, kind and efficient. He has gone above and beyond always happy to answer questions. We appreciate him keeping our home bug free!!
All good!
Arrow has excellent communication when they will be arriving and arrives on time. The staff is courteous, happy to be there, and provides great customer service.
Todd is excellent service representative for Arrow, always on time and it has been a pleasure getting to know him.
We recommended your services to my mom and have been very pleased with the service and the people you sent to her house.
Very professional and personable tech.
Courteous and efficient. We use your services at two locations. James and Stacey are excellent at what they do and take personal care in providing the services.
The tech was great at explaining the process and providing tips and suggestions.
John Brooks is my technician, and has resolved every problem that I had. I like the results so much, I use them at my rental house.
I like the timing and quality of service. I also like that Derek is performing the service majority of the time.
Consistently effective, prompt service for the past 10+ years.
Prompt courteous staff.
Service is very professional and very helpful technician.
I have not seen the big bugs crawling around like I was seeing before using your services. Now, it's seldom that I see one. I may sweep up a dead one on occasion.
Do not publish my identity.
Communication. They keep track of when to come, schedule with you, and then do a thorough job. If needed between times, they are readily there to help.
Appts are made and tech shows up as scheduled. Tech is courteous and thorough. If problems between appts, tech will retreat till resolved .
We have been very pleased with the exterminator assigned to our property. She is professional and efficient. She also has a pleasant demeanor, and offers knowledgeable suggestions and feedback to our questions.