- Phone: 509-590-0022
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Client Testimonials
Service is very good.....they do what they say they will do.
The carpets look great! The air ducts are clean!
The staff is fabulous to work with......very friendly and cares about my house!
prompt and efficient.
Good communication, great technician, very knowledgeable and helpful, not pushy, good work ethic, very pleasant to have in my home working, carpets look great. I was disappointed that it took over 15 hours to dry. He finished my carpets around 3:30 pm and when I got up at 7:00 am the next day the stairs and parts of the carpet were still damp. It caused me some inconvenience as I had helped lined up to put all the furniture back and I was not able too. This wouldn't have been a problem if I was expecting a longer drying time. Nothing was even slightly dry by the 4-6 hour dry time I was expecting. Maybe just adjust what you tell people about that. The quality of the work and the way the carpets look is really fantastic. I couldn't'tbe happier with the results over all. I am definitely a zero Rez fan and will continue to use your company in the future. I really liked my technician Ryan! He was awesome!
I liked the fast friendly response time with the high rating from the carpet and rug institute. The carpets look great and were dry within six hours. Advanced technology usually brings a much higher price but the pricing was very competitive.
Thank you,
First name removed
Ryan was very professional....no "hard" sell ...carpets look great!
Adam, was polite, and did a excellent job. I was very pleased with how the carpets looked.
thanks to a job well done. First name removed
The tech was very professional and helpful with answering my questions.I would highly recommend him and your business to anyone who needs to have their carpets cleaned.I will use zerorez when I need to have my carpets cleaning in the future.
No chemical smell, the area smelled fresh and clean. Patrick was very thorough and task oriented.
Fast, professional service! high quality cleaning! Josh~ very friendly and knowledgable, very professional, great work ethic!
He did an outstanding job!
Consistent quality&service
I like the fact that someone answers the phone when I call. I like the 1/2 hour call ahead. I like that you are always on time. I like the clean non-smelly workers. I love the citrus smelling stuff you spray on the carpet!
No chemicals
Your employee Tyler Hamberg was very professional and efficient.He did an excellent job.I would highly recommend Him to all my friends.I also like the fact that you don't use any harsh chemicals as I soon will be getting a new puppy and I also have two parrots.Thank You,Lyn.
Service people were extremely friendly and knowledgeable. They explained options available for my carpet issues and were not pushy. They let me make the decisions.
The service people were very nice, quik and put on booties. They did a great job on the carpets.
The technicians were extremely polite and helpful! Very easy to work with & very professional! My carpets look great!!
clean carpets name of the game...good job....and John is "THE BEST-EVER"
From my first contact (by telephone) to the last (when the three people left who were working on my floor) everybody was pleasant, efficient and professional. Adam was a joy to work with, as were the other two gentlemen whose names I don't recall. Thank you.
The customer service was outstanding!!!!! I could not believe how clean my carpets were after he was finished
your products, the professional way your people work, the speed the job is finished. We would recommend Zerorez to anyone and have.
You are a green company and your carpet cleaning contains no harsh chemicals. The man who came to do the work really did work hard to remove all the carpet spots left from the previous owners.
Services were quick, technician was punctual and knowledgeable.
Carpet dried quickly.
End result Watching a technician who knows what they are doing
The "clean" lasts, especially with the option of coating to repel dirt. However, I was not happy with the cost of coating the rug--seemed excessive. Our $99 3-room process booted to $219 with the coating. Ouch!
The service technicians were very friendly, did a professional job, and got it done in a good amount of time (not too quick, but efficient). Didn't waste time. Dried rather quickly and the product smelled pretty good! The price was fair and reasonable. Thanks!!
The carpet is cleaner than in a loooooong time and it dried so much faster. According to Grand Lodge we cannot put our name on your advertisement but I have sure told A LOT of people and will continue to do so.
The employees have always been friendly and the no residue in the carpet
It dries quickly, and the place is spotless. Patrick also cleaned our twenty year old couch,, and it looks like new again. Patrick worked straight through, and he has good people skills. Thank you so much for the continued good service.