Client Testimonials

Was quick and easy. People are friendly and professional.

We bought a fixer upper as our first home and theprevious owner obviously had pets. Zack took time to walk thru the rooms with us and listened to our concerns. Zack was fantastic, He saved us from having to waste money on carpet. we have 4 boys so we will be using zerorez again I'm sure.

Great service

The service was great and the carpets llook great.[

Great service and my carpets look amazing! The young man that cleaned was professional, polite,and very attentive to detail, he did a great job!! Thank you Zerorez!!

The fast drying carpets & no more dog urine!!!

On time, effecient, careful, and great outcome.

The technician was friendly and professional, even when he had to come back and retreat a couple spots. The carpets came out clean and very soft to walk on. We will use you again.

Josh did a great job! I think he is the best rep of your company we've had so far. I appreciate how much better my carpets look, how much brighter....and that they are dry HOURS ahead of your competitors.

First name removed

We own our own building and rent out some very small suites (approx. 200 square feet) to business that need an affordable place to run their offices. Zerorez was the only cleaner we contacted that said, hey this is a small area, we don't think it's reasonable to charge you the commercial rate. And they did that without us having to ask for anything special. We love that kind of thinking that supports the small business owner as that's what we are and what we do. That's the first thing I appreciated. Next, I was kept in the loop on status of arrival without having to go and find out. That saves time for me and also proves that Zerorez takes my business seriously, even if it's not a big job. The technician was friendly and professional. He assessed our needs, offered some suggestions for the best results and did the job thoroughly and quickly. The carpets look beautiful and we are very happy. We will use Zerorez again and I will tell anyone who asks me this is where to go.

Your employee was very knowledgable and courteous, offering other services but respectful toward my choices. Also, he was patient with my son and all his questions, even letting him "help" in one section.

very friendly and on time

On time and efficient individual ! Carpets look great, no chemical smells ... Just very happy with the service!

Your associate was extremely thorough and provided excellent customer service. I was very pleased with the finished product.

Staff was ok. The job done and look of carpets was fantastic... carpets were dingy and dull, and are now bright and clean. Roller system did an excellent job removing stubborn pet hair. Could not be happier.

Note: Cost for pet topic treatment much too high, and soak treatment prohibitive.

Hello,
On Tuesday Rob cleaned an apartment in Spokane Valley‎, for the our family. I'm the Mom & I was there & paid for my adult son's carpet to be cleaned. My son is disabled and couldn't help me with a little project that needed some muscles to accomplish. It was going to be an ordeal for me, but Rob stepped in and helped me out. It took him only a couple of minutes to put a bed frame together, where it would have taken me hours!

Not only is the carpet fresh and clean and wonderful, but my idea of your work crew has gone through the roof! Please let Rob know he is one in a million in my book. I certainly want to praisie his customer service and great performance all the way around. Thanks again, Rob & Zero Rez!

Very friendly. On time.

Blake was great. He explained everything ( to our 2 year old) as he did it, so she wouldn't be scared. He is a very hard worker. He told us about how much he loves working for your company. He is the type of person you should be proud of representing your company. Great job Blake!!! Thank you.

The carpet got really clean and old stains were removed.

Your technicians are always awesome.. customer service is over the top! Reliable, personable and thorough.

Technician courteous and thorough.

Awesome customer service!! The tech. that came out did a really good job!!

very detailed. did a good job of cleaning carpet. very good tech.

The service was fast and easily scheduled.The technician was friendly and professional.The end result was delightful!

Great customer service, clean, fast and friendly

Clean, on time, professional workers

Brendon (spelling), did a great job of removing the spots, and was apologetic. He helped me understand why some of the spots could not be removed and gave me some options.
Thank you!

My technician was Travis, he showed up on time and immediately got to work. He was very friendly and helpful, answered all of my questions. He recommended some additional services for some problem areas that really worked. From start to finish I was extremely happy with the work that was provided and all my carpets look AMAZING now.

On time and did a very good job. I will recommend them to my friends. Thank you.

Travis our technician arrived on time. He did his best job. He was done within an hour.