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Client Testimonials
Prompt service. Good results in a clean carpet
The carpet looked great, dried much faster and the tech was friendly and professional. I also appreciated that he put guards on all of the corners while working.
Very well mannered young man who was very responsive to my questions.
Very professional. Love the look of the carpet. GREAT JOB!
My carpet is hard to clean as it has a high traffic area. So far you've
been fairly good at cleaning it.
This was my first experience with Zerorez. The technician was very friendly and efficient. The carpet looks and feels much better.
Clean, uniformed service technicians with a clean well maintained service vehicle and equipment were nice to see. Quick dry with no fans and the carpet looks and feels great.
Quick appointment time, through job, friendly servicemen, good results.
They were timely and did a good job
How knowledgeable the rep that cleaned carpets was, and how clean the carpets were
Tech was very good at his job and I liked how my carpet stair looked after he was finished Would have zerorez clean my carpet again.
The guys were very professional, even coming at 7:30.
I did not like the phone service, waiting on hold for over 20 minutes.
No residue. Drys well. Excellent service.
We like the service this time - he took time to listen to our concern regarding our carpet. He was patient, professional and gave us some feedback. The time before this the young man who came appeared hurried and did not demonstrate as much attention to detail as the gentleman who came back to address our concerns.
Great result -all of the water stains were removed from our carpet. Friendly service. And, love the Gotta Love It Guarantee!
The Zerorez team, from my initial phone call until the carpet was clean, was professional, dedicated to quality satisfaction & customer service! VERY impressed:-)
I knew my carpet was clean and it dried quickly
Your worker was fast, efficient and courteous. I really appreciated his promptness. The cost is a bit high but carpets stay cleaner longer.
The fast drying feature of the product used for cleaning. Regular shampoo takes so long to dry.
Technicians are courteous and respectful and do a great job. It was also easy to set up the appointment.
I have used Zerorez for a number of years now. I like that the cleaning solution is safe for my family and pets and that the employees have always been helpful and courteous. However, this most recent experience was not as positive. This is no way against the gentleman that cleaned my carpet--he was very helpful and patient with me(I misunderstood the appointment time so wasn't ready when he arrived.) First, the Zerorez vehicle left a oil/fluid stain in my driveway. Second, I specifically had my carpet cleaned again (just cleaned about five weeks ago when we bought this house) due to suspicion of a rodent--my cats left a on the carpet, so I requested the use of a black light to determine which if any rooms needed to be re-cleaned. The gentleman was very willing to shine the blacklight wherever I requested but was not familiar with rodent habits and when I asked him what it would like if we saw some, he didn't know. It seems that possibly Zerorez should have some employees trained in this area, and if not, the gals answering the phone at the office should let potential customers know this is not a service Zerorez can satisfactorily provide.
very efficient operation.
No chemicals
excellent job done
I like the fact there are no chemicals in your product yet the outcome of how the process was exactly what I desired. The young man who cleaned my carpets was professional, friendly and very thorough. Well done! I have already recommended you to other friends and family. Thank you!
Your people arrive on time, take their time to do a thorough walk-thru, address specific trouble areas, protect your walls and corners, and the product dries fairly fast without a soapy residue.
The 2 guys here were very professional. The carpet looks great!
They are very friendly and listen to what you want cleaned. My rugs looked really good. There is a spot on one entry rug that isn't completely gone, so I'll need to check back with you.
Great tech. He was very polite and when I asked him questions he knew what he was talking about.
I liked the way the carpets looked when the tech was finished and I liked the way to carpets felt so soft. The tech managed to bring the hose from the truck which does a better job. Other companies I have dealt with say they must bring a portable. The tech was very knowlegible and I appreciated his attention to detail.