Client Testimonials

You guys have always done a great job. However, next time you send me a postcard for a special don't bait and switch me. The post card was post marked the day the "special" was over; but the print was so small I didn't see it. The other thing I would ask is since you no longer have a dry cleaning area for certain types of fabric on furniture could you please find someone to recommend??

I always recommend you and am always happy with the job you do and the politeness of the gentlemen that come to the house.

Thanks

Brittany (I think that was her name?) and Chad were personable, knowledgeable, and efficient. They made my elderly friend (whose carpet was being cleaned) feel that she was in good hands. They explained what they were doing and made sure she understood. The carpets look much better.

Does a good job. Smells good

Two young men were here right on time and, because there were two, the job went very fast. Carpet looks great.

Carpet looks amazing. Tech was on time, very professional.

Your personel

I utilized the Zerorez online appointment format, and later received a call from an employee to verify and discuss my appointment and what I wanted done. She gave me an estimate right then based on my information. I received a confirmation/reminder of my scheduled appointment the day prior, as well as a personal phone call the morning of the appointment advising me that the technician was on his way. When Jose showed up, he was very polite and courteous, checked out the carpeted areas to be cleaned, and went to work. He always used shoe covers when he came into the house, placed protective devices on doorways and corners to prevent damage, and did an excellent job of cleaning all areas. He placed foam pads under any furniture that was going to sit on the damp carpet, and moved some of the furniture as necessary. He took special care to clean in both directions, and even used a device to stand the carpet fibers up where he had walked prior to leaving. The carpet looked so nice, we were reluctant to walk on it. At the conclusion of the cleaning, we made an electronic payment, and received a receipt via e-mail. Everything was excellent, from scheduling, to customer service, to the actual cleaning. Well done! I highly recommend Zerorez.

The young man who cleaned our carpet was very well-mannered and efficient. The carpets look great.

Job was done very quickly with success

Honest safe courteous excellent job especially like that they call and confirm with the technician is and when they will arrive.

Super fast. Super friendly!

Excellent service and on time notification when arriving. Corey very professional and good personality

Efficient, friendly, and makes the carpet look and smell great!

Very friendly and personal employee! He was knowledgeable and very polite.

I was very impressed with the professionalism of the associate who came to clean the carpet. He was very helpful and explained everything that he did. I didn't think some of the areas would actually come clean but they did! I highly recommend Zerorez and I will use them again.

I've always had good results and service with zeroedz except the so called "furnace cleaning" done recently. I attempted to resolve it but just ended in a series of phone tag.

This is the second time I've used Zerorez. The first time was for a rental I owned. The occupants left the carpet quite dirty. The Zerorez tech worked extra hard to make sure the carpets were as clean as possible. He definitely went above and beyond and I really appreciated it. This time the tech did an amazing job getting stains out of the carpet and taking an extra effort in cleaning a sofa. I have and will continue to recommend Zerorez to my friends.

Shawn did our carpets on 7/3, he was very pleasant and did a very thorough job of cleaning and removing pet stains. My carpet looks and feels awesome. It doesnt make me cringe anymore when our infant and toddler great grandchildren play on the floor now!!
Thank you Shawn and Zerorez. P.S. Shawn also gave good info on how to take care of incidental spills or stains in the future.

carpet looked excellent after service. technician was very nice and thorough.

Friendly and knowledgeable felt comfortable to have him in my house.

Of all the carpet cleaners I've tried (which is at least 3 others), you did the best job by far.

Always do a good job. Technicians are friendly, knowledgeable, and I'm not concerned about letting them into my home.

The process does a good job without a heavily scented cleaner. The pet odor removal WORKS.

Carpet dries quickly.

We love the promptness and the professionalism of your staff. We love how our carpets look and feel.we would recommend zerorez to all of our friends and family thank you for everything.

Rusty, the technician who worked at my home was excellent! It was a quick and effective cleaning! Thank you!

The young man that did my carpets was prompt, professional and did an amazing job.

From beginning to end it was an easy process. I was kept informed about time frames and your employee showed up on time. He was pleasant and helpful . He was quite personable and professional, He got right to work and did an amazing job.He was able to help me decide what would be the best product to use to meet my needs and he fit in my neighbor on the spur of the moment to help her out with her sofa on what sounded like a very full schedule.
Will not go to anyone else after this most amazing experience. No more dog smell and the carpets look like new.
I couldn't be happier.

The courtesy and respect shown from the technician. The products used are fast drying and the carpets stay clean and fresh longer

Technician was on time and the product works.

Very customer focused with follow-up on dates, times, cost as well as some of the most conscientious, respectful service providers.

Quick and efficient