Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   December 31, 2017 — Rated 10 out of 10 by A.P. Zerorez Spokane
What do you like about our products and services?

No chemicals. We also just found out about the reusable furnace filters. We have since ordered one and cannot wait to get it! Always friendly employees too

Response from Zerorez Spokane:

Thank you for the feedback Andrea, I will pass the kudos along.

Report a concern   December 31, 2017 — Rated 10 out of 10 by V.M. Zerorez Spokane
What do you like about our products and services?

Removes most stains from our carpet. Leaves no residue with surfactant like our Bissel does.

Response from Zerorez Spokane:

We love to hear that Valla, thank you.

Report a concern   December 31, 2017 — Rated 10 out of 10 by L.P. Zerorez Spokane
What do you like about our products and services?

I've been using Zerorez since 2002 and have loved your services up to a couple of years ago. The guy who came was lazy and did a terrible job. He wanted to charge me extra for every little spot or spray when in all times previously the did it automatically. I was very disappointed and started using another company which I would still be using had it not been for your constant emails offering 3 rooms for $89.
I decided to give Z-rez amptjer chance. Glad I did. Jose was amazing! A very hard worker, wonderful personality, congenial, polite, very concerned about getting the carpet as clean as possible, explained what he was going to do. I will sing his praises. I will request him from now on, both on 2415 W Providence Ave amd 4811 N Walnut..
You are lucky to have such a dedicated and professional employee and if I owned the company I would do everything in my power to keep him.
Workers like him are few and far between and hard to find.
THANK YOU for sending him, I'm back to using Z-rez because of him and will recommend you to everyone.
Sincerely, Name removed

Response from Zerorez Spokane:

Wow, that is a great comeback story Louise. We can't thank you enough for giving us another shot. Jose is indeed the cream of the the crop and I want to clone him myself. :) I will share your kind words and comments with him. We appreciate your loyalty and recommendations.

Report a concern   December 30, 2017 — Rated 10 out of 10 by J.B. Zerorez Spokane
What do you like about our products and services?

The service was very good. Very nice man who did the work.

Response from Zerorez Spokane:

Thank you for that Janet I will share your kind words with Brent.

Report a concern   December 30, 2017 — Rated 10 out of 10 by G.M. Zerorez Spokane
What do you like about our products and services?

Michael technician was excellent - knowledgeable, businesslike and polite.

Response from Zerorez Spokane:

Thank you for the kudos Greg, I will share them with Michael.

Report a concern   December 30, 2017 — Rated 10 out of 10 by D.Z. Zerorez Spokane
What do you like about our products and services?

I like the customer service I get from Zerorez. The techs are pleasant and know what they are doing. I am glad they have they have their costs specials. We are retired and liven a fixed income so I appreciate getting a price break when there is one.

Response from Zerorez Spokane:

Thank you for your honest feedback and loyalty Diane.

Report a concern   December 30, 2017 — Rated 10 out of 10 by G.M. Zerorez Spokane
What do you like about our products and services?

On time. Did a great job on cleaning our vents.

Response from Zerorez Spokane:

Great to hear Georgia, thank you.

Report a concern   December 30, 2017 — Rated 10 out of 10 by M.L. Zerorez Spokane
What do you like about our products and services?

The service tech Jordan was very professional and did a great job.

Response from Zerorez Spokane:

Thank you for that Mandi, I will let Jordan know how pleased your are with his service.

Report a concern   December 30, 2017 — Rated 10 out of 10 by J.A.M.H. Zerorez Spokane
What do you like about our products and services?

You guys were great. Josh did an excellent job with problem solving.

Response from Zerorez Spokane:

Good to know Joseph and Maureen, thank you.

Report a concern   December 29, 2017 — Rated 10 out of 10 by R.T. Zerorez Spokane
What do you like about our products and services?

They were very quick to get me on the schedule and arrived on time. The serviceman was clean, polite and always up his shoe covers on before he came into my home. Even when he had to go in and out several times. Their price was reasonable. I’ve used them twice before and will continue to call them for my cleaning needs. I am wanting my ducts cleaned this spring, so will call them back for that job.
Thank-you!

Response from Zerorez Spokane:

Thank you for the kind words and your loyalty Randi, we appreciate it.

Report a concern   December 29, 2017 — Rated 10 out of 10 by B.M. Zerorez Spokane
What do you like about our products and services?

Best carpet cleaning ever

Response from Zerorez Spokane:

We love to hear that Brandi, thank you.

Report a concern   December 28, 2017 — Rated 10 out of 10 by J.J. Zerorez Spokane
What do you like about our products and services?

Our technician was really nice quick, but really efficient. Was really mindful of our hardwood floors

Response from Zerorez Spokane:

That is wonderful to hear Joan, thank you for the feedback.

Report a concern   December 28, 2017 — Rated 10 out of 10 by T.W. Zerorez Spokane
What do you like about our products and services?

My son is allergic to cat dander and has not had any problems with his allergy after Zerorez cleaned and treated carpet.

Response from Zerorez Spokane:

We love hearing that Tony, thank you. We love helping folks with our "No Residue Carpet Cleaning™"

Report a concern   December 28, 2017 — Rated 10 out of 10 by J.A. Zerorez Spokane
What do you like about our products and services?

Courteous crew. Well done.

Response from Zerorez Spokane:

Thank you for the kind words John.

Report a concern   December 28, 2017 — Rated 10 out of 10 by J.A. Zerorez Spokane
What do you like about our products and services?

Nice crew. Did a good job.

Report a concern   December 28, 2017 — Rated 10 out of 10 by C.T. Zerorez Spokane
What do you like about our products and services?

Good service, excellent service rep

Response from Zerorez Spokane:

That's how we roll Chuck, thanks for the feedback.

Report a concern   December 28, 2017 — Rated 10 out of 10 by S.R.H. Zerorez Spokane
What do you like about our products and services?

expediency...professionalism, results!

Response from Zerorez Spokane:

We like to hear that Susan & Rand, thank you.

Report a concern   December 27, 2017 — Rated 10 out of 10 by K.J.M. Zerorez Spokane
What do you like about our products and services?

The get the job done. I also want to acknowledge the great job Duncan did. Would you please tell him so.

Response from Zerorez Spokane:

I will pass the kudos along to Duncan, thank you Ken and Jane.

Report a concern   December 26, 2017 — Rated 10 out of 10 by B.N. Zerorez Spokane
What do you like about our products and services?

Calab was very professional and did a great job. I liked the three step process and the carpets look great!

Response from Zerorez Spokane:

That's great to hear Brian, I will pass along the kudos to Caleb, thank you.

Report a concern   December 26, 2017 — Rated 10 out of 10 by D.C. Zerorez Spokane
What do you like about our products and services?

Your technician Josh did an excellent job. He was timely friendly and fast did a great job.

Response from Zerorez Spokane:

We love to hear that Debbie, thank you.

Report a concern   December 24, 2017 — Rated 10 out of 10 by C.H. Zerorez Spokane
What do you like about our products and services?

Your employee was very professional and explained everything in detail. He was very knowledgeable and a hard worker.

Response from Zerorez Spokane:

That's how we roll Cindy, thank you for the kind words.

Report a concern   December 24, 2017 — Rated 10 out of 10 by D.J.R. Zerorez Spokane
What do you like about our products and services?

Brent did a great job and gave special attention to some spots .
It's always good to know that we can call them back if we have concerns.
Thanks!!

Response from Zerorez Spokane:

That is wonderful to hear Dan and Jean. Thank you for your loyalty.

Report a concern   December 24, 2017 — Rated 10 out of 10 by B.B.S. Zerorez Spokane
What do you like about our products and services?

Your staff is prompt, professional and friendly and they always do an awesome job!! My carpets look brand new.

Response from Zerorez Spokane:

We love to hear that Barbara, thank you very much.

Report a concern   December 23, 2017 — Rated 10 out of 10 by R.J.C. Zerorez Spokane
What do you like about our products and services?

Fast, courteous service with top notch methods.

Response from Zerorez Spokane:

So glad you like our services Randy.

Report a concern   December 23, 2017 — Rated 10 out of 10 by L.P. Zerorez Spokane
What do you like about our products and services?

The fragrance of the product!
The efficiency of the operation!
My provider--Jake! He was super!

Response from Zerorez Spokane:

Thanks for lettting us know Lucretia.

Report a concern   December 22, 2017 — Rated 10 out of 10 by D.B. Zerorez Spokane
What do you like about our products and services?

Not much residue. Nice techs. Fast job completion.

Response from Zerorez Spokane:

Thank you for the kind words Dave.

Report a concern   December 22, 2017 — Rated 9 out of 10 by M.D. Zerorez Spokane
What do you like about our products and services?

Zerorez did a great job in cleaning my carpet.

Name removed

Response from Zerorez Spokane:

Thank you for the kind words Michelle.

Report a concern   December 21, 2017 — Rated 9 out of 10 by J.L. Zerorez Spokane
What do you like about our products and services?

The service was fine, the cleaner did a fine job and was courteous

Report a concern   December 20, 2017 — Rated 10 out of 10 by N.P. Zerorez Spokane
What do you like about our products and services?

Friendly, helpful service knowledgeable technicians. Prices for duct and furnace service were reasonable.

Report a concern   December 20, 2017 — Rated 10 out of 10 by B.J. Zerorez Spokane
What do you like about our products and services?

As usual, very prompt and professional service. We are always very pleased with the results.

Response from Zerorez Spokane:

We appreciate the kind words and your loyalty.


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