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Client Testimonials
This was my first time for Zerorez! very pleased with the way they cleaned my carpets! The two men were very professional and they made sure that the corners of the furniture were protected so the hose did not rub! They cleaned them in a timely manner! The only negative was I wish they could of gone over the two high traffic areas a couple of times , but will definitely have them back when my carpets need cleaning!
Chad did an excellent job cleaning the carpet. He was quick, efficient, and very professional.
air duct cleaning went very well
We liked the man who did our carpets, his name was Eli. He was very accommodating, and professional. He worked tirelessly to make sure we were pleased, and after the carpet dried, we WERE very pleased. We will use your service again!
Kathleen and Name removed Weber
Spokane, WA
Guys did a very professional job.
I liked everything about this experience with Zerorez, Not only did you send your technician 45 miles out of Spokane to my location but the young man, Michael, was a delight! He was quick and efficient and very personable and polite. Oh yes, and the carpets looked absolutely great!
Great job as always - one of the front bathrooms is not as clean as the other. There was glitter on the floor when I got in on Sunday to inspect the carpets. Just checking to see if it was missed?
Fast and Efficient service with a smile.
30 day guarantee, and amazing results! Always great staff
The carpet turned out great and Chris the technician was very professional and knowledgeable about the products. he did a thorough job.
I was very disappointed in the gentleman who was recommended to the stretch the carpet. I spoke to him on the phone, explained what I needed done and he quoted me a price, but when he showed up he told my fiances a different story and a different price. His partner wanted to charge double the price and then they said it could not be done that day and left. He did tell my fiance that we could call and reschedule. I would think twice about recommending the particular gentlemen again.
Zerorez has a wonderful reputation I would for it to get a bad name due to someone they recommended.
They work great! Loved the guy who came out to our house. He went above and beyond the call of duty.
The young man who came to do the job was very professional and very helpful at explaining the products. He made some great recommendations for product and did a terrific job on the carpets! I would recommend this service to anyone.
Thank you for your professional phone service and scheduling. I appreciated your employee Chris and his careful work, and his touch-up of the entry way tile. Name removed
No residue left behind.
The tech was very good. She did her job well. She was on time. And very nice.
Jose did a very good job on the carpet would like to give him a credit and he did a good job
No hassle, fast, friendly and my carpets look great!
The service tech was very informative.He was careful around the furniture and was frendly. The carpet looks great! Give him a raise!!
Efficient and Quality result
Clean feeling, the carpets aren't soaked when you are finished. Nice employees!!
Work was performed quickly & professionally. Carpet and couch look and smell great.
Excellent and efficient process for cleaning my carpets and upholstery. Technician was courteous and professional. Would highly recommend this service!
The online scheduling doesn't work, which means that time was a waste to schedule online. So I called in to make the appointment.
The follow up contact calls were a little stiff and corporate structured for my liking. Comments I made for time needed to be contActed prior to your showing up. I was told I said 30 minutes prior courtesy call. Which was wrong, I told my initial contact I needed an hour because I don't live onsite at my apartments.
All that being said, your technician Jose was outstanding and he will be the technician I will exclusively ask for in the future.
Your commercial Dept doesn't seem to be very strong in their follow up. I requested to be contact when I initially set up the appointment and then a 2nd time when your confirming appointment phone call came in.
I am looking for a new carpet cleaning company to be the sole carpet cleaning service for my apartments. So far only Jose has met the quality and service I'm looking for.
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Name removedPhone number removed
The professional technician
I like the how my rug comes out every time. It's like the life is back in the rug.
Drys fast and the staff is always professional and nice.
The carpet cleaner was so professional and got out a red stain that I could not get out. He really worked to do the best job. I really like having Zerorez cleaning my carpets. They are really clean and fresh. This is at least my third time or maybe fourth but I am always pleased with the way my carpets look and smell. I know the cleaning goes way down inside the fibers and I feel so good about the service I can't say enough good about it. I will always use Zerorez.
Thank You so much for another great job.
Your technician, Shane, did a beautiful job! He is polite, informative and professional. Thank you!
Quick but thorough helpful and respectful, well done thanks, Warrens
The technician was polite and efficient.
Sean was professional in every way. The
carpets look great!