Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   August 27, 2017 — Rated 10 out of 10 by B.H. Zerorez Spokane
What do you like about our products and services?

Clean fresh feel and smell of carpets. Scheduling was very flexible when moving glitches arose.
Service tech very clean, neat, curtious, and answered all questions.

Response from Zerorez Spokane:

So glad to hear that we were worthy of your awesome praise. We appreciate your business, thank you Beverly.

Report a concern   August 27, 2017 — Rated 10 out of 10 by R.K. Zerorez Spokane
What do you like about our products and services?

Very professional employees, and courteous. The worked quickly and efficiently. The carpets look fabulous!
Keneallys

Response from Zerorez Spokane:

We love those 10 out of 10 rating Louise! We sure are grateful for customers like yourself.

Report a concern   August 26, 2017 — Rated 10 out of 10 by D.D.K. Zerorez Spokane
What do you like about our products and services?

EXCELLENT SERVICE.

Response from Zerorez Spokane:

Thank you Deb and Danny, we certainly value your opinion.

Report a concern   August 26, 2017 — Rated 10 out of 10 by S.M. Zerorez Spokane
What do you like about our products and services?

Excellent job - we will invite you back!

Response from Zerorez Spokane:

Thanks a bunch Steve, pleasure doing business with you.

Report a concern   August 26, 2017 — Rated 10 out of 10 by M.B.O.C. Zerorez Spokane
What do you like about our products and services?

Our carpet is nice and clean and dried quickly.

Response from Zerorez Spokane:

Thank you Bill, we value you as our customer.

Report a concern   August 26, 2017 — Rated 10 out of 10 by M.O. Zerorez Spokane
What do you like about our products and services?

The technician did a good job and went alittle beyond what I expected.

Response from Zerorez Spokane:

Thanks for taking the time to write in Mike. We appreciate the feedback and you.

Report a concern   August 26, 2017 — Rated 10 out of 10 by K.B. Zerorez Spokane
What do you like about our products and services?

Every square inch of my home is sparkling clean
The natural products leave it smelling amazing
The people were wonderful and kind and hard working

Response from Zerorez Spokane:

So great to hear those kind words Karen, we value your business and your feedback very much.

Report a concern   August 26, 2017 — Rated 10 out of 10 by C.G. Zerorez Spokane
What do you like about our products and services?

Fast and friendly service. Carpet looks amazing! Thank you Zerorez!!

Report a concern   August 25, 2017 — Rated 9 out of 10 by J.T. Zerorez Spokane
What do you like about our products and services?

The carpet looks clean and Duncan was pleasant and worked hard. I was a bit frustrated that we were originally scheduled for 12-6PM. They called as 10:35 and said they could be here at 11:00. I returned the message and said we wouldn't be ready by 11:00 and was told they would be here at 12:00. When no one was here at 12:30 I called and asked. The representative said he would check with dispatch and we'd be getting a call. Duncan did call within 10-15 minutes and said he was on the way. It would have been nice to get a call saying he wouldn't be here at noon but would be here by 1:00. It still worked fine time wise for us. Always in the past Zerorez has been right on the dot timing wise.

Response from Zerorez Spokane:

Thank you for the feedback Joanne, we are listening and value you and your insight. Terribly sorry for the communication errors that occurred and any inconvenience that may have caused you.

Report a concern   August 25, 2017 — Rated 9 out of 10 by B.W. Zerorez Spokane
What do you like about our products and services?

Your assoc did a good job. The carpet looks good, but its only been one day. The only thing that seemed disputable would be price. I felt kind of like a subject for a Kirby salesman.

Response from Zerorez Spokane:

Thank you for your feedback Bill, we will take your words into consideration.

Report a concern   August 25, 2017 — Rated 10 out of 10 by C.N. Zerorez Spokane
What do you like about our products and services?

Quick, efficient, and professional!!!

Response from Zerorez Spokane:

Thank you for the kind words and recommendation Chris.

Report a concern   August 25, 2017 — Rated 10 out of 10 by R.D. Zerorez Spokane
What do you like about our products and services?

Employee very prompt and courteous ,knowledgeable Very Clean job. rd

Response from Zerorez Spokane:

Happy to hear that you are pleased with our work Roy, thank you.

Report a concern   August 25, 2017 — Rated 10 out of 10 by D.O. Zerorez Spokane
What do you like about our products and services?

Great customer service and my carpets have never been better!

Report a concern   August 24, 2017 — Rated 10 out of 10 by L.G. Zerorez Spokane
What do you like about our products and services?

My carpet comes clean!

Report a concern   August 24, 2017 — Rated 9 out of 10 by G.K. Zerorez Spokane
What do you like about our products and services?

My home always smells better and looks clean.

Response from Zerorez Spokane:

Thank you Gaye! That is a good feeling isn't it?

Report a concern   August 24, 2017 — Rated 10 out of 10 by J.A. Zerorez Spokane
What do you like about our products and services?

Simply amazing!!

Response from Zerorez Spokane:

Glad you think so Jamie, we do strive for amazing! :) We appreciate your comment. Thank you.

Report a concern   August 24, 2017 — Rated 10 out of 10 by S.W. Zerorez Spokane
What do you like about our products and services?

Thank you for the prompt bid for our business and the great job you performed on the carpets! We will definitely continue to use your services.

Response from Zerorez Spokane:

Thank you Suzanne, for taking time out to write about your Zerorez experience. We look forward to future business with you.

Report a concern   August 24, 2017 — Rated 10 out of 10 by C.L. Zerorez Spokane
What do you like about our products and services?

Prompt and efficient with good customer service skills.

Response from Zerorez Spokane:

That's great Claudia, I will pass your comments on to Chad. Thank you.

Report a concern   August 23, 2017 — Rated 10 out of 10 by R.H. Zerorez Spokane
What do you like about our products and services?

Your employee (Michael) was on time, took the time to explain the process, and made sure that he understood our expectations. The carpets really looked great when he was done. We felt confident the process was safe for our pets.

Thank you

Report a concern   August 23, 2017 — Rated 10 out of 10 by T.G. Zerorez Spokane
What do you like about our products and services?

On time and did a great job

Report a concern   August 23, 2017 — Rated 10 out of 10 by M.S. Zerorez Spokane
What do you like about our products and services?

You actually get my hard to clean FR carpet clean.

Report a concern   August 23, 2017 — Rated 10 out of 10 by D.C. Zerorez Spokane
What do you like about our products and services?

When I walked into the office the day after I was in awe at how wonderful out carpet looked. I will for sure use you again for work and for my home when I need it done there as well.

Response from Zerorez Spokane:

Now that is the kind of reaction we like to hear about. Thank you for sharing and recommending us to your friends. We appreciate that more than you know.

Report a concern   August 23, 2017 — Rated 9 out of 10 by A.Y. Zerorez Spokane
What do you like about our products and services?

I like how my carpets turned out and I felt that my agent was very interested professional and did a good job. There was one coffee stain that did not get removed which I was a little disappointed about, but other than that, I was happy with the service.

Response from Zerorez Spokane:

Thank you so much for the feedback. We truly value your opinion and appreciate having you as a customer.

Report a concern   August 23, 2017 — Rated 10 out of 10 by P.M. Zerorez Spokane
What do you like about our products and services?

I have used your company for a few years now. And I will keep coming back. They do such an great job. I have grandchildren that can not keep their sippy cups in the kitchen. So spills have happened. On top of having a light beige carpet in the living room, travel tracks, and just every day living, never seem to be a problem with Zerorez. They pretreat, and when they leave, my carpets look new. I have you guys on speed dial. Just had the carpets cleaned, so it will be a few months, but til then thank you very much for an excellent job as always. First name removed

Response from Zerorez Spokane:

Wow Pati !!!! What a glowing review you wrote about us. We love that you are so happy with our services. We sincerely thank you for the praise, and look forward to your next appointment.

Report a concern   August 23, 2017 — Rated 10 out of 10 by C.L. Zerorez Spokane
What do you like about our products and services?

Always happy with the work you do !

Response from Zerorez Spokane:

Thank you Chuck, and we are always happy to clean for you. We hope you keep us in mind for Upholstery, drapes, autos, RV, and Duct cleaning as well. Take Care!

Report a concern   August 23, 2017 — Rated 10 out of 10 by T.E. Zerorez Spokane
What do you like about our products and services?

I was very pleased with the cleaning of my carpets.

Report a concern   August 22, 2017 — Rated 9 out of 10 by M.F. Zerorez Spokane
What do you like about our products and services?

Quick and efficient. Very pleasant. Carpets look great.

Report a concern   August 22, 2017 — Rated 10 out of 10 by M.M. Zerorez Spokane
What do you like about our products and services?

Good tech and service.

Report a concern   August 22, 2017 — Rated 10 out of 10 by R.C. Zerorez Spokane
What do you like about our products and services?

I like the way that they explain things really well .... very friendly !!! That they take there time in doing a really good job at cleaning... and asking in each step if I was satisfied with the work !!!! Thanks again !!!!

Report a concern   August 22, 2017 — Rated 10 out of 10 by P.B.F. Zerorez Spokane
What do you like about our products and services?

Wonderful service and beautiful results!


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