Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   August 22, 2023 — Rated 10 out of 10 by S.A. Zerorez Spokane
What do you like about our products and services?

I like the quality service Zerores provides.

Report a concern   August 22, 2023 — Rated 10 out of 10 by Chris Hansen Zerorez Spokane
What do you like about our products and services?

After I made the appointment and started moving the furniture and preparation for the cleaning, I thought OMG they’re just gonna walk out of here because my carpets were so bad 16 years and had never been professionally cleaned. Tyler was my tech and he did a fantastic job I won’t wait 16 years next time, I highly recommend zero Rez

Report a concern   August 22, 2023 — Rated 10 out of 10 by Shawna Pilkinton Zerorez Spokane
What do you like about our products and services?

My technician, Blake, was very professional and listened to all of my concerns. Unfortunate, we had a renter whose dog used our carpet as their bathroom. I was mortified at the condition the carpet was left in. The smell was horrible. Blake used his urine detection light to reveal all of the urine, and went over all options and cost and was very upfront and honest. Absolutely worth the price of peace of mind that my new renter is not sleeping in dog pee! I was assured that if I was able to smell traces of urine coming back they would come back out and reapply, and redo the extraction process. I would highly recommend Zerorez. Fast, courteous, knowledgeable and friendly! Will use them again and again!

Report a concern   August 22, 2023 — Rated 10 out of 10 by A.A. Zerorez Spokane
What do you like about our products and services?

You sent the technician back to reclean an area that was missed. He was very polite, though he did seem new to carpet cleaning

Report a concern   August 22, 2023 — Rated 10 out of 10 by Rich Broderhausen Zerorez Spokane
What do you like about our products and services?

A.J. Hacker is a stellar representative of ZeroRez. Not only did he do a truly professional job on our carpets, but he was also a very engaging and friendly person. He took great care to put our little puppy dog at ease, as well as myself and my wife.
When asked about the processes involved in cleaning and what to do afterwards he was very clear and made us feel very comfortable and confident that we had chosen ZeroRez.
I would also like to add that Melanie, who did the scheduling over the phone for both our carpet cleaning and duct cleaning was very personable and responsive to our personal situation as we needed to reschedule due to family emergency.
It was a pleasure to deal with ZeroRez.

P.S. please except this as a suggestion for the future, and not a criticism. When AJ put the protectorant on our area rug, it would have been a good idea to put newspapers around the edges so that the residue did not also protect some of the flooring around it. No complaint, Just a thought. AJ was great!

Report a concern   August 22, 2023 — Rated 10 out of 10 by S.V. Zerorez Spokane
What do you like about our products and services?

The young woman who helped us was excellent. Can't remember her name, but she was new at the job.

Report a concern   August 21, 2023 — Rated 9 out of 10 by T.G. Zerorez Spokane
What do you like about our products and services?

Professionalism and great attitude of your technicians.

Report a concern   August 21, 2023 — Rated 10 out of 10 by P.J.S. Zerorez Spokane
What do you like about our products and services?

Conscientious thorough cleaning.

Report a concern   August 20, 2023 — Rated 10 out of 10 by L.M. Zerorez Spokane
What do you like about our products and services?

Great people to work with. Do an excellent job cleaning furniture and rugs and carpet

Report a concern   August 20, 2023 — Rated 10 out of 10 by Lori Harkness Zerorez Spokane
What do you like about our products and services?

I was disappointed I had a missing screw in my master bath vent and he left a screw on the floor in my front bathroom so that vent wasn't screwed shut. He left my attic entrance open so I had to get my brother over to close it. He called and said he would be over on August 5th to close my attic cover and then never showed or called again. Not impressed with him at all.

Report a concern   August 20, 2023 — Rated 10 out of 10 by J.S. Zerorez Spokane
What do you like about our products and services?

Austin did a nice job- thanks

Report a concern   August 20, 2023 — Rated 10 out of 10 by D.B. Zerorez Spokane
What do you like about our products and services?

Your service tech was outstanding and the carpets look great

Report a concern   August 20, 2023 — Rated 9 out of 10 by C.O. Zerorez Spokane
What do you like about our products and services?

Fast and easy

Report a concern   August 19, 2023 — Rated 10 out of 10 by P.S. Zerorez Spokane
What do you like about our products and services?

The carpet dries quickly.

Report a concern   August 19, 2023 — Rated 10 out of 10 by L.Y. Zerorez Spokane
What do you like about our products and services?

Nathan was friendly and polite! He did an amazing job on our carpets. They were dry the next morning and look so clean and the pile fluffed back up. Thank you Nathan!

Report a concern   August 18, 2023 — Rated 9 out of 10 by M.O.M. Zerorez Spokane
What do you like about our products and services?

Service was great

Report a concern   August 18, 2023 — Rated 10 out of 10 by S.O. Zerorez Spokane
What do you like about our products and services?

We have used Zerorez several times over the years and find their process to be the cleanest of any. The carpet dries as soft and nice as it was the day it was installed.

Report a concern   August 18, 2023 — Rated 10 out of 10 by S.O. Zerorez Spokane
What do you like about our products and services?

I have clean carpets!

Report a concern   August 18, 2023 — Rated 10 out of 10 by K.P. Zerorez Spokane
What do you like about our products and services?

Fast, courteous worker and the carpets look great.

Report a concern   August 18, 2023 — Rated 10 out of 10 by D.R. Zerorez Spokane
What do you like about our products and services?

Competent tech, fast service.

Report a concern   August 18, 2023 — Rated 10 out of 10 by C.S. Zerorez Spokane
What do you like about our products and services?

Service and well trained technicians. Guy(first name) who I requested over the past few years does an outstanding job. The carpet looks new afterward.

Report a concern   August 17, 2023 — Rated 10 out of 10 by K.S. Zerorez Spokane
What do you like about our products and services?

The low amount of chemicals

Report a concern   August 17, 2023 — Rated 10 out of 10 by Melissa Swanson Zerorez Spokane
What do you like about our products and services?

Every time we have called for service, it has been perfect! Every technician has been outstanding and has performed magic! Chris Sanders was the tech that came to our home yesterday. He was a 10+ !

Report a concern   August 17, 2023 — Rated 10 out of 10 by Molly Smith Zerorez Spokane
What do you like about our products and services?

Lucas was amazing! Very personable, thorough, and our carpets look so clean. Thank you!

Report a concern   August 17, 2023 — Rated 10 out of 10 by Larry Barone Zerorez Spokane
What do you like about our products and services?

Great job done by the young man Chris.

Report a concern   August 17, 2023 — Rated 10 out of 10 by L.G. Zerorez Spokane
What do you like about our products and services?

The technicians were very professional and informative. They were so careful to test the upholstery and use the correct treatments. We are very happy with the cleaning job.

Report a concern   August 17, 2023 — Rated 9 out of 10 by Dean & Darlene Oakes Zerorez Spokane
What do you like about our products and services?

The Zerorez technician was on time , friendly, professional and did a very good job.
thank you Zerorez

Report a concern   August 17, 2023 — Rated 10 out of 10 by M.R. Zerorez Spokane
What do you like about our products and services?

Very efficient, thorough, courteous and professional. Thank you! We will definitely tell our friends and family.

Report a concern   August 17, 2023 — Rated 10 out of 10 by Merry Young Zerorez Spokane
What do you like about our products and services?

Very professional

Report a concern   August 16, 2023 — Rated 10 out of 10 by Emese Berry Zerorez Spokane
What do you like about our products and services?

Tyler did a fantastic job. Timely, professional, courteous, and thorough.


Privacy Policy