Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33434 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 13, 2014 — Rated 9 out of 10 by S.T. Zerorez Salt Lake City
What do you like about our products and services?

Quick & clean & professional.

Report a concern   January 13, 2014 — Rated 10 out of 10 by Tom Collins Zerorez Salt Lake City
What do you like about our products and services?

I am impressed by how hard Angelo worked to get the carpets so clean. Angelo really worked diligently to achieve the best possible results on our dirty carpet and he was able to do such a good and thorough job that I have been telling my neighbors and family to be sure to only call Zerorez to have their carpets cleaned and hope that they are fortunate enough to have Angelo or someone as dedicated as Angelo go to their homes and clean their carpets.

Report a concern   January 13, 2014 — Rated 10 out of 10 by J.T. Zerorez Salt Lake City
What do you like about our products and services?

fast, friendly and well done

Report a concern   January 13, 2014 — Rated 10 out of 10 by A.T. Zerorez Salt Lake City
What do you like about our products and services?

I had some very bad stains and they came right out!

Report a concern   January 13, 2014 — Rated 9 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

I was impressed with my technician and loved the results. I also appreciated the water demonstration. Still wondering how exactly it works ,Thanks

Report a concern   January 13, 2014 — Rated 10 out of 10 by A.N. Zerorez Salt Lake City
What do you like about our products and services?

They work well and they did the work quickly

Report a concern   January 13, 2014 — Rated 9 out of 10 by T.F. Zerorez Salt Lake City
What do you like about our products and services?

Technitions were great . The carpet looked very nice (Hope it stays that way). What was the greatest was the tile and great. It would have taken me hours to get it clean. Thanks

Report a concern   January 13, 2014 — Rated 1 out of 10 by S.F. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

When I called, I ordered cleaning for 1 room and 1 halway. It was a special for 25 at room and 20 for the hall. The young man cleaned the rooms and hall nicely and then charged me 75 dollars. He said his info said 2 rooms and a hall plus a charge for water empting. He came down to the ordered that I called in, but said I ORDERED 2 ROOMS , that was what he was seeing on the bill. I felt taken advantage of and will not probably ever order from you again.

Report a concern   January 13, 2014 — Rated 10 out of 10 by A.S. Zerorez Salt Lake City
What do you like about our products and services?

Very clean, nice people, very efficient

Report a concern   January 13, 2014 — Rated 10 out of 10 by L.W. Zerorez Salt Lake City
What do you like about our products and services?

I especially liked the servicemen who came to clean my carpet. They were very friendly, honest, and worked very hard to please me. They helped me stay in my budget and overall did a great job. The main carpet cleaner knew a lot about carpet, carpet cleaning, and answered my questions. I would give him a raise!

Report a concern   January 13, 2014 — Rated 10 out of 10 by A.D. Zerorez Salt Lake City
What do you like about our products and services?

Fast, friendly, and quality!

Report a concern   January 13, 2014 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

Alfredo did a great job and the carpets and upholstery look amazing! Thanks!

Report a concern   January 13, 2014 — Rated 10 out of 10 by J.A. Zerorez Salt Lake City
What do you like about our products and services?

Chris and Manuel were very courteous and fun to work with. Chris even shoveled the driveway and front walk to avoid tracking more snow than necessary into our home. They really went beyond the mark to do the job right.

Report a concern   January 12, 2014 — Rated 2 out of 10 by B.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I was told you would be there between 10 and 2 then it got changed at 945 to some time between 2 and 5. That was fine until the tech didn't show up til 715pm and billed us out before he got there, did the worst job, didn't clean the hall or closets and then didn't clean the carpets any better than a rug doctor could have done. I want to have you come back and fix it.

Report a concern   January 12, 2014 — Rated 9 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

Angelo L. Was very professional, he was excellent.

Report a concern   January 12, 2014 — Rated 10 out of 10 by E.M. Zerorez Salt Lake City
What do you like about our products and services?

Many friends recommended ZeroRez when I was having problems in my new home due to allergies to the previous owner's pets. Because of that, I felt that I could trust ZeroRez to do the job. My technician was very thorough as he cleaned my carpets as well as my ducts.

Report a concern   January 12, 2014 — Rated 9 out of 10 by Scott Milani Zerorez Salt Lake City
What do you like about our products and services?

The price came out to what was stated on phone. The associate that came out was friendly and did a good job.

Report a concern   January 12, 2014 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

I was able to quickly get an appt, the serviceman was prompt, professional and courteous.

Report a concern   January 12, 2014 — Rated 10 out of 10 by I.L. Zerorez Salt Lake City
What do you like about our products and services?

Your employee was very much on time. He did an excellent job cleaning and sealing our tile floor. He was friendly and explained the cleaning process well.

Report a concern   January 12, 2014 — Rated 10 out of 10 by J.L. Zerorez Salt Lake City
What do you like about our products and services?

I was very impressed with the water.

Report a concern   January 12, 2014 — Rated 7 out of 10 by T.W. Zerorez Salt Lake City
What could we do to improve?

We were given a window of 3pm to 6pm that the tec. would show up. He called at around 5:30 to tell us he was going to be later and we could reschedule if we would like. I would have liked a call some where around 3:30 to 4:00. We had worked very hard to make his job as easy as possible. We did not want to reschedule. Keeping the customer informed I think is very important. Have a nice day. First name removed

Report a concern   January 11, 2014 — Rated 10 out of 10 by V.A. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very friendly and did a great job!

Report a concern   January 11, 2014 — Rated 10 out of 10 by C.F. Zerorez Salt Lake City
What do you like about our products and services?

My carpet looks and feels great and your technician worked hard, was very courteous and was eager to please- which he did !!

Report a concern   January 11, 2014 — Rated 10 out of 10 by L.W. Zerorez Salt Lake City
What do you like about our products and services?

I'm very happy with the cleaning of my carpet. The employee was very nice.

Report a concern   January 11, 2014 — Rated 10 out of 10 by Caroline Walker Zerorez Salt Lake City
What do you like about our products and services?

Your products worked!!! The service was knowledgable, thorough and accommodating. Chris was enthusiastic about his work and about customer satisfaction (even though I was a very-late-last person on the schedule for that day.) I will definitely recommend the service and technician to others. THANK YOU Zerorez and Chris!

Report a concern   January 11, 2014 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Clean and thorough

Report a concern   January 11, 2014 — Rated 10 out of 10 by Carly Short Zerorez Salt Lake City
What do you like about our products and services?

The best part of Zerorez was Rick! So friendly and kind. He explained everything so well!

Report a concern   January 11, 2014 — Rated 10 out of 10 by D.L. Zerorez Salt Lake City
What do you like about our products and services?

Our carpet cleaner technician was informative the products and was friendly.

Report a concern   January 10, 2014 — Rated 10 out of 10 by K.C. Zerorez Salt Lake City
What do you like about our products and services?

I like how my carpets look and smell so clean. They seem to dry faster too. I especially like Alfredo who did such a good job and it was a pleasure to have him in my home.

Report a concern   January 10, 2014 — Rated 10 out of 10 by Laura Lee Anderson Zerorez Salt Lake City
What do you like about our products and services?

I always get good cleaning results when Zerorez cleans my carpets and tile. They stay cleaner much longer and look great.


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