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based on 34666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff is very polite and professional. I feel that the products are safe for my family even when just applied
Upselling from tech was a but too aggressive. Tech also left his gatorade bottle on our stairs banister. Not a bug deal, but not the most professional either. Pleased with the cleaning result, though.
Pricing was fair and the carpets look great!
I just wonder if all your service technicians are as handsome as the ones that came to my home. If they are, I'm telling all my attractive single friends;) They also did a great job on my floors!
Usually they do a great job of getting the stains out.
The carpets looked amazing! Our carpets were 10 years old and very dirty. They now look great! Thanks
I don't feel like there is a lot of soap left in my carpet, like other companies would leave behind. Every time I have a technician come clean my carpets, they're always very clean and very courteous and helpful.
Too much soap found in my carpet that attracts dirt. I can see the advantage your service provides.
Carpets look great!
I dont know anything about your products but the young man that cleaned our carpets was very nice. He was very careful about working around the furniture and the carpets dried fast.
Friendly technician. Quick service. Very clean carpet that dried fast and had no odor. Soapy, perfumed, or wet smelling.
The tech was on time...very professional and he did a great job. The carpet looked great. Will use your company again.
Didn't get the stains out.
Technician was very friendly, thorough and helpful in sharing information.
That its chemical free. That they arrived on time and were very courteous.
THE SERVICE PROVIDED IS FRIENDLY THE WORK IS DONE IN A TIMLEY MANOR AND I AM VERY SATISFIED WITH THE QUALIITY OF THE SERVICES PROVIDED I HAVE USED THEM MORE THAN ONCE AND WILLL CONTINUE TO USE THEM. I WOULD AND HAVE RECOMENED THEM TO OTHER PEOPLE. WHEN THEY GET THE SPOTS OUT, THEY STAY OUT
Your technician was very courteous, thorough, efficient, and helpful.
Scottie was so accomadating. He was early and we were not quite ready for him but he came in and helped us get ready. I don't remember seeing him put on a protectant but he may have done. I hope so. Mrs. Last name removed
I had our grout cleaned, and it looks better than it has ever looked since we bought our house.
I think you do a good job. My carpets look clean.
The technician was friendly and knowledgable. The carpets looked great afterwards.
Good job
great cleaning job
This particular service man was knowledgeable and efficient.
The tile grout was cleaner. No question. However it was still dark in lots of areas. I have not had time to call back for a return visit. I would appreciate that if you were to call me about that at Phone number removed.
Nothing, If I'm asked I would recommend, but would not say anything otherwise.
Friendly employee who did a great job!
Some of the carpets took up to 36 hours to dry. The stairs did not get as clean as we thought they would. The protectant that was sprayed got all over our night stands and bed frames. We hope it has not ruined our furniture. Technician was very helpful and good to work with. Our overall experience just did not live up to our expectations from all that we have heard on Zerorez.
No chemical smell as the carpet is drying. The carpet looked great.
GREAT SERVICE AND KIDS WERE VERY KNOWLEDABLE