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Client Testimonials
Great service team-very thorough
Great technician! Kind and knowledgeable!
The young man was polite and explained what he was going to do in advance . He went about his business in a timely fashion. My wife and I are pleased with the results. Thank you
The technician was friendly and efficient, and our carpets were clean without harsh chemicals. Kids and pets could come right back after cleaning.
The technician was very knowledgeable about the cleaning products and the fabric of the the sofa. He was very neat. There was virtually no mess. He was also courteous and respectful of not disturbing anything while cleaning my sofa. He also was knowledgeable and prepared to answer questions about their services. I do plan on having Zerorez come back to clean my rugs. The office staff was very pleasant and courteous too! Overall, I highly recommend Zerorez!
professionalism
The pet protection used on the carpets took away the odor and stains. My technician Jonathan was very professional and knowledgeable. He did a great job!
Drew did a great job. My new house is completely ready to move in. It smells wonderful.
Ease of scheduling; cost; experience of the technicians; Travis was kind, pleasant and professional; my carpets looked brand new again
Technician: Drew was very professional, proficient and expedient in executing his task. He was knowledgeable and answered my questions clearly.
Products: very effective in cleaning my carpet. There were no strong or irrating unpleasant odors. The heavily traffic area cleaned well even questionable spots. The floor was not soggy and/or wet after cleaning and dried quickly.
My carpets are 24 years old and the two people who cleaned them did such an incredible job! They are stain free and beautiful! The two people were very friendly and professional. Excellent experience!
Friendly and knowledgeable servicemen. Very professional and prompt. Rugs look great!
Easy scheduling, quick appointments. Great prices. Drew was prompt, professional and enjoyable to have in the house.
Stacie was my tech this time and he was very friendly yet professional. Even though he knew I had used ZeroRez many times before, I was getting an extraction this time and he was knowledgeable about the process and made sure I understood and offered me the opportunity to ask questions. He was respectful of my home and placed corner guards to protect my walls. Paying was a piece of cake as he sent me an invoice and I paid it online. In conclusion, I switched from Stanley Steamer and haven't looked back since. I will ONLY recommend ZeroRez for my home cleaning.
Zerorez is always very professional and they do an excellent job cleaning the carpets.
The guy who did our carpet very polite and knowledgeable.
The service were good no complaints at all.
Very professional, on time, and did a fantastic job cleaning rhe carpets.
Adam was great, on time, carpets look awesome
Great service / Great prices!
Adam did a great job of cleaning our carpet.
Good cleaning without excessive water.
Very thorough, efficient, professional.
Effective cleaning provided professionally.
carpets always look like new.
Jon, who serviced my home, today was extremely cooperative& knowledgeable about explaining the procedures to me. He completed the job with perfection and my rugs look brand new! I have already recommended Jon at Zerorez to friends.
The team was on time and the service was excellent (carpet, run and chair cleaning)
The technician arrived promptly at my house for the scheduled appointment. He was efficient, very polite and professional, and ensured his work met my expectations prior to departure. The carpet I had cleaned looks brand new. Thank you!
Our technician was the Best! He explained what needed to be done to rid the carpet of persistent stains, we walked through the rooms and he gave me the options. He worked professionally and when done, had me go through the rooms explaining what he did and to contact ZeroRez if stains show up again, he could use a spot cleaner. He was friendly and answered all questions. My husband and I commented after he left how many young people are not as 'on the ball' as our technician was! We would grade him an A+++++!!! I'm so glad we chose ZeroRez again, as I have in the past, and even happier that we had the technician that was sent. I wish I could remember his name - he is originally from Manteo, NC, so that may be a way to make sure he is given notice as to his Excellent Work and Information.

Ali, the professional who treated my carpet yesterday, did a great job! There is one stubborn spot that didn't come out (cat vomit), and Zerorez is kind enough to send someone back here tomorrow to try to treat it again. I really appreciate that, thank you!