Client Testimonials

great, fast & reliable customer service.

Technician arrived with in the time frame emailed and called when he was close. He was efficient and my carpet was clean when he left.

The service tech was excellent. He walked each room and planned his execution of the work. The work was performed quickly and my carpets look great.

Reliable, prompt service provided by professional, friendly and thorough technicians!
NOTE: The technician on our last visit on April 15, 2019, James, was a joy to have in our home! He did an outstanding job of cleaning our carpet while being the most friendly, positive and cheerful person! James represents Zerorez to the highest degree!

Easy to schedule, pleasant tech, clean carpet. He did a great job removing stains

Our service was efficient, timely, and very easy to set up. The gentleman who worked on our carpets was very professional, kind, honest, and delivered great service.

I liked the gentleman who did the work, his attention to detail and the promptness in getting the work done after I placed my request. Thank you.

Chris did an amazing job and the products used were perfect for my carpet. He was very professional and explained everything he was going to do. My carpets look like new and the house smells wonderful!

Very professional and cleaned our carpets very well!!

The service was great and the people are helpful and friendly.

My service tech was very cordial, professional and knowledgeable about the products. The product(s) used to clean my carpet works very well and dried quickly. The price at the end was exactly what I expected it to be from my quote and I didn't have the hassle with hidden fees at the end of the job.

The technician was very knowledgeable and did a great job cleaning my upstairs carpet and stairs. There were some unexpected additional up charges due to my dog.

The tech gave me a great deal and worked it out so that I was happy with the final bill of sale.

The carpet looks, smells great and it was very quick to dry

There were some issues with communication to their main base I believe due to the weather (address) In the end, everything worked out fine.

Will definitely use again and would highly reccomend!

Carpets are almost spotless as good as new. I appreciate the professional of staff and attention to details.

Transformed old stained carpet to look like new!

Very professional. Carpet cleaned and smell great.

Freddy was very knowledgeable and very efficient. Excellent service.

Zerorez was very easy to work with. The technician called and gave us a time and he was here! He was very pleasant, knowledgeable and got the job done. There was a problem (not his doing). When I called him he was responsive came back the next morning took care of it with a smile and a job well done. We will never have another company clean our carpets!

Results after cleaning are excellent

Your aim is to please! You arrive approximately when you say you will; your technician was very responsible. I am not a fan of the triangles and he went over some of the carpet to remove them. He left my carpets looking very clean and fresh. I cannot ask for more! Thank you very much. I hope he comes next time!

The process, the equipment and, in particular, the technician Renaldo Moses. The three step procedure involving pre-soaking, then simultaneously saturating, mechanically scrubbing and evacuating the waste sludge through a fully enclosed apparatus was the most impressive in our experience with professional rug cleaners. However, our greatest satisfaction was the performance of Mr. Moses, whose energy, dedication to purpose and courtesy would require his presence in any need for additional service.Thanks for a job well done.
The Campanile’s. (Initials only pls)

Pet friendly products and great service

The 2 services that I have used have been excellent.
Very efficient staff. Will recommend your services to others and I myself will continue to use them as well.

Your staff

No chemicals. Good customer service. Renaldo did an awesome job!!

We like that there are no chemicals used and just amazed at our technian. He was pleasant, knowledgeable and did s wonder job. We had one problem which was not his fault, we called him explained it, he was back the next morning and took care of it. I will never use another company!! Thank you Derrick!!

The products you use leave the carpet soft & new looking when it dries. The employee was very professional and friendly. They ask if I have any questions and tell me what they will be doing.
When I called I was able to get an appointment within several days instead of weeks. Zerorez
call the day before to confirm the appointment time. This is the second time I have used Zerorez and if needed will use them again.

Safe for pets! And if there's still a problem, they will come back and make it right. Very friendly and professional team. Thanks, team Raleigh Zerorez!

The "no soap" residue

I like that you don’t use strong chemicals. Your technician was great. He really worked hard to do the best job possible.

Our tech, Freddie, did a superb job and took his time. I was very pleased and will ask for him again.