Zerorez Raleigh/Durham
5101 Nelson Rd. Suite 300A
Morrisville
NC 27560
United States

Client Testimonials

Report a concern   June 3, 2020 — Rated 10 out of 10 by L.T. Zerorez Raleigh/Durham
What do you like about our products and services?

Techs are always friendly and do a great job!

Report a concern   June 3, 2020 — Rated 10 out of 10 by Ashleigh Meeker Zerorez Raleigh/Durham
What do you like about our products and services?

Great experience! After the initial treatment a lot of stains came up as the carpets dried- Zerorez came back to fix it for free and for got the remaining stains out in less than an hour! Would definitely recommend

Report a concern   June 2, 2020 — Rated 10 out of 10 by N.A. Zerorez Raleigh/Durham
What do you like about our products and services?

Chad cleaned our carpets and did a fabulous job. He was very knowledgeable and professional. We really enjoyed talking with him and learning more about the company and other services, such as duct cleaning. He is a wonderful ambassador for Zerorez. We have used your services in the past and were very satisfied, then and now. We will definitely call in the future for our carpet cleaning needs.

Report a concern   June 2, 2020 — Rated 10 out of 10 by Rosemary Carter Zerorez Raleigh/Durham
What do you like about our products and services?

The carpet is very fresh and clean. The technician did an excellent job and thoroughly explained the process and what needed to be done for it to be the best.

Report a concern   June 2, 2020 — Rated 10 out of 10 by P.E. Zerorez Raleigh/Durham
What do you like about our products and services?

Quick dry time. Carpet smells clean and looks great.

Report a concern   June 2, 2020 — Rated 10 out of 10 by Veronica Soles Penn Zerorez Raleigh/Durham
What do you like about our products and services?

AJ was a pleasant and efficient cleaner. He did a great job on our carpets, and he gave a clear explanation of the service. I highly recommend him and Zerorez for carpet cleaning services.

Report a concern   June 2, 2020 — Rated 10 out of 10 by R.P. Zerorez Raleigh/Durham
What do you like about our products and services?

Promptly and easy scheduling. Professional representative and quality service.

Report a concern   June 2, 2020 — Rated 10 out of 10 by M.N. Zerorez Raleigh/Durham
What do you like about our products and services?

CkeAned carpets really well

Report a concern   June 2, 2020 — Rated 10 out of 10 by Arlene Daniels Zerorez Raleigh/Durham
What do you like about our products and services?

Freddie went above and beyond to insure that I was a satisfied customer and the product worked great

Report a concern   June 2, 2020 — Rated 10 out of 10 by James Sparks Zerorez Raleigh/Durham
What do you like about our products and services?

Ray was extremely courteous and professional. Did a fantastic job, carpet looks great!

Report a concern   June 2, 2020 — Rated 10 out of 10 by Stephanie Brown Zerorez Raleigh/Durham
What do you like about our products and services?

AJ was an amazing technician. He was prompt and courteous and very personable. His work is thorough. I would definitely recommend friends to ask for AJ to do their service.

Report a concern   June 2, 2020 — Rated 10 out of 10 by S.C. Zerorez Raleigh/Durham
What do you like about our products and services?

Carpets and upholstery are CLEAN every time and each technician is professional and personal. Great consistent result and customer experience

Report a concern   June 1, 2020 — Rated 10 out of 10 by N.S. Zerorez Raleigh/Durham
What do you like about our products and services?

Great service

Report a concern   June 1, 2020 — Rated 10 out of 10 by R.F. Zerorez Raleigh/Durham
What do you like about our products and services?

Tech was courteous and worked quickly. Excellent service.

Report a concern   June 1, 2020 — Rated 10 out of 10 by T.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Ray, the service tech, did an awesome job making sure that my carpet was cleaned. He kept me informed of everything he was doing. He was very professional at all times wearing a mask & shoe covers during his time at my house.

Report a concern   May 31, 2020 — Rated 10 out of 10 by N.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Very effective

Report a concern   May 31, 2020 — Rated 10 out of 10 by S.G. Zerorez Raleigh/Durham
What do you like about our products and services?

Tech was timely and informative

Report a concern   May 31, 2020 — Rated 10 out of 10 by Cheryl & Robert Wilks Zerorez Raleigh/Durham
What do you like about our products and services?

It clean very good and quick

Report a concern   May 31, 2020 — Rated 10 out of 10 by E.V. Zerorez Raleigh/Durham
What do you like about our products and services?

Ali was great!! Very friendly, thorough, and tidy! Please send him again in the future :)

Report a concern   May 31, 2020 — Rated 10 out of 10 by B.D. Zerorez Raleigh/Durham
What do you like about our products and services?

The original technician was polite, helpful informative and did an excellent job. Unfortunately there was one problem regarding how wood furniture on the damp carpet might leave a stain - and this is what did happen which I discovered as I moved furniture the following morning. I do not blame the technician. She and I actually did mention this piece of furniture and we both felt it would be fine. Another technician came that afternoon and spot cleaned the area in just ten minutes and all is fine. Things like this happen.
My only real complaint is that when I called about it the following morning, I was told that you were completely booked up and no one could come to deal with the stain until the following Tuesday (four days later). I was annoyed and said so but was told there was nothing to be done except make a note in case something opened up. After hanging up I thought about it and felt this was unacceptable. You had committed to this job on Friday and it was not completed. Completing my job should take precedence over any new jobs. When I called back and said this, the scheduler was called and I was fit in during the day. This is what should have happened in the first place. That should be a standard policy of the company. In the hopes that you make this policy change (if a customer has a problem, fixing it is first priority) I am very happy to recommend your company. Both technicians were helpful courteous and professional. In addition, they were both pleasant - which does not always happen in other companies. Thank you,
(The woman on the phone, although she did not give me a satisfactory solution on the first call was very nice and apologetic)

Report a concern   May 31, 2020 — Rated 10 out of 10 by Christy Williams Zerorez Raleigh/Durham
What do you like about our products and services?

Everything , service was great .. my floors are beautiful , I had stains /spots in two room that I were
remove. And thank he technician who clean my floor was just awesome he is to be commended for a job well done . I will be using your service again .
Thank you

Report a concern   May 30, 2020 — Rated 10 out of 10 by Daniel Grasso Zerorez Raleigh/Durham
What do you like about our products and services?

Zerorez got the carpet clean. Before clean I was getting dust etc in the vacuum. After cleaning nothing.

Report a concern   May 30, 2020 — Rated 10 out of 10 by Linda Allen Zerorez Raleigh/Durham
What do you like about our products and services?

Your techQuinton was Professional and did an exceptional job.

Report a concern   May 30, 2020 — Rated 10 out of 10 by Ann Durham Zerorez Raleigh/Durham
What do you like about our products and services?

My sister and I were very pleased. Brandon did an excellent job. Will do business with you in the future.

Report a concern   May 30, 2020 — Rated 10 out of 10 by Ella Fleming Zerorez Raleigh/Durham
What do you like about our products and services?

Products used were effective enough to clean my carpeting which had not been professionally cleaned in about 8 years! Technician was professional, thorough and courteous.

Report a concern   May 30, 2020 — Rated 10 out of 10 by Carolyn Garrett-Piggott Zerorez Raleigh/Durham
What do you like about our products and services?

Professional and prompt. The service person was knowledgeable and helpful

Report a concern   May 29, 2020 — Rated 9 out of 10 by C.M. Zerorez Raleigh/Durham
What do you like about our products and services?

The technician was friendly and accommodating. I was under the impression one of the features of your company was no moisture left behind and was disappointed to have to wait almost a day for it to be dry. Did I have you confused with a different company?

Report a concern   May 29, 2020 — Rated 10 out of 10 by A.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Great experience!

Report a concern   May 29, 2020 — Rated 10 out of 10 by P.D.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Dried fast and no order.
Service person made sure we were satisfied before leaving.

Report a concern   May 29, 2020 — Rated 10 out of 10 by Michelle Stenger Zerorez Raleigh/Durham
What do you like about our products and services?

Ali was very polite, professional and did his job in a timely matter!


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