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Client Testimonials
They got there early and I feel like they really care about my happiness as a customer
Your office staff is wonderful; unfailingly polite, genuinely NICE people to talk to. My technician was simply lovely (if I weren't at the point where I just can't remember people's names, I'd call him by name!); I'd enjoy getting to know him more. He was very thorough, very prompt, very polite and communicative, and very efficient (and the carpets look GREAT!). Yes, he upsold me on some services (that's his job, right?), but I honestly believe that every suggestion he made for service above and beyond basic shampooing was valid, and I was more than happy to have the extra services performed. I'll certainly call you folks next time the carpets need work. I have to give you all a TEN out of a potential TEN, since I can't rate you any higher -- I honestly can't think of any improvement, short of doing the work for free, that would have made this a better experience! And yes, please feel free to use my comments. When I find a company that makes me a happy consumer, I LOVE sharing the information with anyone listening/reading!
Marcus did a great job! He was very professional and explained everything very well. I love Zerorez! They never fail to do a great job!
Promptness and customer satisfaction ..Ray
Easy to set appointment and all our carpet issues were handled well
Professional and effective. We cleaned our carpet last year and the vents this year. We are happy with the results.
Joseph was a great technician! He made our carpets look awesome in every room!
Quick process, nice service crew.
This is the 4th time I have used them, they have always done an awesome job. I have 2 dogs and 1 cat and kids. My carpets are always perfect when they are done.
Carla, Clayton, NC
Our technician was so friendly, thorough, and professional. And our carpets looked brand new when he left. Perfection!
On time and they did a great job!
Rugs look great, the technician was pleasant an nice.
Carpets look great, efficient, friendly service.
Marcus was very professional and worked hard. He explained all of the options available to get the best value for his time.
Explanation by the tech and all the options
I really liked our technician Fradique. He was prepared, kind and answered all my questions with. He's a good one. Our carpets look great!
Easy to schedule, Good service, great results
The service that was provided was very quick and professional. The technician was very knowledgeable as well.
I like the way the carpet look afterward,the way it dry fast
The person that came was very helpful and genuinely nice. He made the service.
This was one of the best people I’ve ever had to clean my carpets. You should have Sarah train your other employees.
Accommodating and responsible.
Products are effective and services are professional and of good quality.
The technician was prompt, courteous, and thorough!
Products left everything smelling fresh and wonderful! The guys that came were punctual and did a very thorough job!
Timely and professional
Thanks, Ray!
My husband and I were very impressed with the work that Doramus from Zerorez put into getting several coffee spots out of our carpet. Our carpet has been cleaned by another company 3 times since we have lived in our house, but the spots did not come out until Zerorez’s products were used. I highly recommend Zerorez for cleaning carpets and tile.
Fast and great job cleaning
Friendly and professional