Zerorez Raleigh/Durham
5101 Nelson Rd. Suite 300A
Morrisville
NC 27560
United States

Client Testimonials

Report a concern   February 12, 2021 — Rated 10 out of 10 by L.N. Zerorez Raleigh/Durham
What do you like about our products and services?

Prompt attention in scheduling. Cleaning time was short but carpet was thoroughly cleaned and took less time to dry than I'm used to. Man who provided the service was both highly professional and friendly.

Report a concern   February 12, 2021 — Rated 10 out of 10 by S.F. Zerorez Raleigh/Durham
What do you like about our products and services?

Andrew did a great job with attention to detail! Thank you!

Report a concern   February 12, 2021 — Rated 10 out of 10 by Teresa Hamby Zerorez Raleigh/Durham
What do you like about our products and services?

The young man from your company did an excellent job, was very courteous and knowledgeable.I loved the citrus scent as well. I will certainly use your services again.

Report a concern   February 12, 2021 — Rated 10 out of 10 by J.D. Zerorez Raleigh/Durham
What do you like about our products and services?

Prompt service, thorough cleaning and quick drying of upholstery.

Report a concern   February 12, 2021 — Rated 10 out of 10 by Cindi King Zerorez Raleigh/Durham
What do you like about our products and services?

Great service

Report a concern   February 12, 2021 — Rated 10 out of 10 by D.A. Zerorez Raleigh/Durham
What do you like about our products and services?

The service was fantastic. Details were important. Helped me move little items off the floor and the vacuum lines were great

Report a concern   February 12, 2021 — Rated 10 out of 10 by Mary Clay Zerorez Raleigh/Durham
What do you like about our products and services?

I love how clean the carpet is. The dryness was quick. The gentleman that did the work was awesome. I have already recommended you to other family and friends. The best choice I made. Will definitely use you again. Thank you

Report a concern   February 11, 2021 — Rated 10 out of 10 by Michelle Proctor Zerorez Raleigh/Durham
What do you like about our products and services?

Joel Nakamura and his technician did a great job servicing our house. They were on time, efficient and took their time doing the job right. They explained the entire process and gave me full information on the available add-ons without pressuring me to buy the additional services. They were polite, friendly, positive and wore masks and shoe coverings to keep my family save and their work looking pristine.

We have been using Zerorez for more than 15 years now and would not use any other provider. I would not hesitate to invite Joel and his team back into my home. Thank you both for taking such pride in your work. People are what make a company great!

Report a concern   February 11, 2021 — Rated 10 out of 10 by A.S. Zerorez Raleigh/Durham
What do you like about our products and services?

Great job and very good customer service!

Report a concern   February 11, 2021 — Rated 10 out of 10 by D.S. Zerorez Raleigh/Durham
What do you like about our products and services?

We’ve used Zerorez for the third time now and will continue. The service is exemplary and the technicians have been polite, respectful of our property, very personable, and professional.

Report a concern   February 11, 2021 — Rated 10 out of 10 by Tomeka Baker-Davis Zerorez Raleigh/Durham
What do you like about our products and services?

They staff is always professional and knowledgeable. Takes time to go over the process and inform you of any additional concerns.

The products used ensures it doesn’t take all day for the carpet to dry.

Report a concern   February 10, 2021 — Rated 10 out of 10 by Doreen Park Zerorez Raleigh/Durham
What do you like about our products and services?

Carpets always come out clean and looking new with no crunchy residue after the carpet dries.
Service has always been very professional and courteous from both the office staff and carpet cleaners.

Report a concern   February 10, 2021 — Rated 10 out of 10 by Talia Howard Zerorez Raleigh/Durham
What do you like about our products and services?

I just wanted to share with the community how beyond satisfied I am with the hard immaculate job Aaron did on my carpet floors!!!! We’ve had carpets done professionally before but nothing close to this! I had multiple professional companies who came to look at my large oil spots and truthfully told me they couldn’t get it out. This man GOT IT OUT!!! I had a last minute emergency request to have someone come out due to a change of date in inspection for my place and this man just saved me ALOT! He also didn’t rush. He made sure those carpets looked brand new, he removed the black oil stains (which were there for 5 months). Aaron definitely went way above and beyond. It’s always good to speak good on a company as a whole but sometimes, it’s the PERSON who needs direct recognition & spotlight.
He was also very friendly & polite, knowledgeable on products and educated me as to what he was doing etc, and also followed health/safety precautions by having a mask on before knocking on my door. Much respect to this young man. WOW!
I have spread the word with before/after photos all over Facebook community pages and people are very please with results!

Report a concern   February 10, 2021 — Rated 10 out of 10 by Heather Salmons Zerorez Raleigh/Durham
What do you like about our products and services?

Raymond was so professional and nice! I was worried about a couple of spots in our bonus room and when he got finished and showed me it looked like new carpet! It also smelled great too! I would highly recommend this company.

Report a concern   February 10, 2021 — Rated 10 out of 10 by K.T. Zerorez Raleigh/Durham
What do you like about our products and services?

The service was great and my carpets look and feel so clean!

Report a concern   February 9, 2021 — Rated 10 out of 10 by N.K. Zerorez Raleigh/Durham
What do you like about our products and services?

So our guy was great. Super friendly and service oriented. He needs the feedback that he needs to talk less. We all were working and in school and he was a bit too talkative which made it disruptive.

He's young. He's good. A little feedback will go a long way. He did a great job!

Report a concern   February 9, 2021 — Rated 10 out of 10 by K.S. Zerorez Raleigh/Durham
What do you like about our products and services?

Raymond was a friendly and very knowledgeable technician!

Report a concern   February 9, 2021 — Rated 10 out of 10 by Jay Bhattacharya Zerorez Raleigh/Durham
What do you like about our products and services?

Very good service provided. I will definitely recommend zerorez to others.

Report a concern   February 9, 2021 — Rated 9 out of 10 by N.C. Zerorez Raleigh/Durham
What do you like about our products and services?

I like the lack of chemicals used in the cleaning process. The technician was very chatty, but seemed to be a nice guy.

Report a concern   February 8, 2021 — Rated 10 out of 10 by B.P. Zerorez Raleigh/Durham
What do you like about our products and services?

Montreal (sp) did an outstanding/thorough job in cleaning our carpets. He also was great in explaining the various cleaning options and their importance.

Report a concern   February 8, 2021 — Rated 10 out of 10 by Timothy Stephenson Zerorez Raleigh/Durham
What do you like about our products and services?

Your company has been in my home many times and every time I have been totally happy! Aaron S. was my technician and he was perfect in every way! Super nice and did a great job!

Report a concern   February 8, 2021 — Rated 10 out of 10 by J.F. Zerorez Raleigh/Durham
What do you like about our products and services?

Healthy for our home with wonderful results.

Report a concern   February 8, 2021 — Rated 9 out of 10 by S.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Our technician was very kind, helpful, and thorough in the cleaning. He took the time to explain the different services available, explaining the benefits of each, but didn't make me feel overly pressured to buy more at this time. He also really took the time to explain what he was doing at each step and why. Our carpets looked noticeably better and the whole house smelled fresh afterward.

Report a concern   February 8, 2021 — Rated 10 out of 10 by B.R. Zerorez Raleigh/Durham
What do you like about our products and services?

The thoroughness the technician demonstrated while cleaning our carpets.

Report a concern   February 7, 2021 — Rated 10 out of 10 by Ian Solomon Zerorez Raleigh/Durham
What do you like about our products and services?

The professional approach and the time taken to explain what would be done.

Report a concern   February 7, 2021 — Rated 10 out of 10 by Elijah Bazemore Zerorez Raleigh/Durham
What do you like about our products and services?

Phenomenal customer service. My technician arrived wasbvery thorough.

Report a concern   February 7, 2021 — Rated 10 out of 10 by Christopher Seppala Zerorez Raleigh/Durham
What do you like about our products and services?

Great s service, very prompt and professional!

Report a concern   February 7, 2021 — Rated 9 out of 10 by Todd Haugland Zerorez Raleigh/Durham
What do you like about our products and services?

The service is prompt, quick, and all-around well done. Specific requests are heard and adhered; the technicians are flexible within your needs, and helpful in their explanations of the service and any possible limitations. I would recommend them against all others.

Report a concern   February 7, 2021 — Rated 10 out of 10 by Frank Graff Zerorez Raleigh/Durham
What do you like about our products and services?

The technician was great, efficient, easy to spend a few minutes talking with.
The carpet looked fantastic when he was finished.

Report a concern   February 6, 2021 — Rated 10 out of 10 by Anita Waring Zerorez Raleigh/Durham
What do you like about our products and services?

Friendly and arrive when they say!


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