Zerorez Raleigh/Durham
5101 Nelson Rd. Suite 300A
Morrisville
NC 27560
United States

Client Testimonials

Report a concern   June 28, 2021 — Rated 10 out of 10 by S.A. Zerorez Raleigh/Durham
What do you like about our products and services?

Even though I was not on the premises when the carpet was cleaned, my son said the technician did his best to remove some tough stains and recommended we wait for the carpet to dry and call Zerorez back to try one more time to remove these stains. My son did say the carpet looks much better than it did before. I appreciate the effort of the technician to keep me informed when he would arrive. Overall, I am very satisfied with the service provided.

Report a concern   June 28, 2021 — Rated 9 out of 10 by P.B. Zerorez Raleigh/Durham
What do you like about our products and services?

Deshawn took time to walk me through the cleaning process for each room to deal with stains on the carpet. He put all furniture on risers and cleaned spots

Report a concern   June 27, 2021 — Rated 10 out of 10 by D.S. Zerorez Raleigh/Durham
What do you like about our products and services?

My carpet needed to be taken away for cleaning, but the technician who came was very knowledgeable, friendly and positive. He was a great representative for your company!!
(I'm sorry I don't remember his name)

Report a concern   June 27, 2021 — Rated 9 out of 10 by R.G. Zerorez Raleigh/Durham
What do you like about our products and services?

I like how it was done efficiently and that Roger wore shoe covers and was careful with the hoses in the house

Report a concern   June 27, 2021 — Rated 10 out of 10 by G.L. Zerorez Raleigh/Durham
What do you like about our products and services?

Not only was the guy that did the service very cheerful, but he was able to explain to me what was going to be done and how long it will take. He did a great job and was very friendly in the process.

Report a concern   June 27, 2021 — Rated 10 out of 10 by C.D. Zerorez Raleigh/Durham
What do you like about our products and services?

Very professional Technician and friendly. Satisfied with the outcome of carpet cleaning. Technician very knowledgeable of his job.

Report a concern   June 27, 2021 — Rated 9 out of 10 by M.O. Zerorez Raleigh/Durham
What do you like about our products and services?

Prompt service (on time and quickly scheduled).
Effective cleaning - 4 chairs.
Friendly representative who answered all questions.

Report a concern   June 27, 2021 — Rated 10 out of 10 by Tammy Wallace Zerorez Raleigh/Durham
What do you like about our products and services?

Exceptionally professional, great results, and cost economical.

Report a concern   June 27, 2021 — Rated 10 out of 10 by Cheryl Mcnair Zerorez Raleigh/Durham
What do you like about our products and services?

Employee ceey friendly, works fast and carpet looked good for the age and condition it was in.

Report a concern   June 26, 2021 — Rated 10 out of 10 by C.S. Zerorez Raleigh/Durham
What do you like about our products and services?

Great carpet cleaner!

Report a concern   June 26, 2021 — Rated 10 out of 10 by Donna Edwards Zerorez Raleigh/Durham
What do you like about our products and services?

Excellent communication of process by technician Emmanuel. He showed up on time and demonstrated through knowledge of carpets including a wool area rug. The carpets now look like new! Definitely will use again.

Report a concern   June 26, 2021 — Rated 10 out of 10 by Autumn Acker Zerorez Raleigh/Durham
What do you like about our products and services?

Appreciated the very good work and the discount offered!!!!

Report a concern   June 26, 2021 — Rated 10 out of 10 by M.L. Zerorez Raleigh/Durham
What do you like about our products and services?

He was efficient and friendly.

Report a concern   June 26, 2021 — Rated 10 out of 10 by J.S. Zerorez Raleigh/Durham
What do you like about our products and services?

Thorough cleaning....

Report a concern   June 26, 2021 — Rated 10 out of 10 by Melissa. Brown Zerorez Raleigh/Durham
What do you like about our products and services?

Dontel was absolutely amazing. He was vaccinated, friendly, professional, and knowledgeable. He worked efficiently and the results were dramatic.
Thanks!
Melissa Brown

Report a concern   June 26, 2021 — Rated 10 out of 10 by Shanna Joseph Zerorez Raleigh/Durham
What do you like about our products and services?

Charlie came in, assessed the situation, offered additional services based on his assessment and proceeded to make our carpets look brand new. With five dogs, a lot can happen on these carpets and Charlie made sure anything we could not see was gone as well. Great service, great technician, and overall great experience. I expect to see Charlie next year for our annual service.

Report a concern   June 26, 2021 — Rated 10 out of 10 by B.S. Zerorez Raleigh/Durham
What do you like about our products and services?

Great professional service, friendly and courteous technician.

Report a concern   June 25, 2021 — Rated 10 out of 10 by T.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Very professional and simply the best in service!

Report a concern   June 25, 2021 — Rated 10 out of 10 by A.F. Zerorez Raleigh/Durham
What do you like about our products and services?

Alex was very nice and did great work.

Report a concern   June 25, 2021 — Rated 10 out of 10 by Ann Gross Zerorez Raleigh/Durham
What do you like about our products and services?

Ali was the gentleman that cleaned my carpet. He was polite and very professional and he did a great job. He was very careful bringing in the hoses watching not to hit my furniture or my walls.

Report a concern   June 25, 2021 — Rated 10 out of 10 by James Radcliff Zerorez Raleigh/Durham
What do you like about our products and services?

The techs are very knowledgeable about their products, kind and work with enthusiasm to make sure the customer is totally satisfied!

Report a concern   June 25, 2021 — Rated 10 out of 10 by S.L. Zerorez Raleigh/Durham
What do you like about our products and services?

Carpets came cleaner than expected and the technician was very personable. This was a move out cleaning and I will definitely have my carpets in my new home cleaned by zerorez.

Report a concern   June 25, 2021 — Rated 10 out of 10 by C.E. Zerorez Raleigh/Durham
What do you like about our products and services?

Great quick service!

Report a concern   June 25, 2021 — Rated 10 out of 10 by Jessica Allen Zerorez Raleigh/Durham
What do you like about our products and services?

Thomas was very friendly and professional. He told me what he was going to do and about how long it would take, then let me know when the furniture would dry. I was able to make the appointment online, then have a confirmation phone call, so it was very easy to schedule. This is not the first time we have used Zerorez and won't be the last. Thank you!

Report a concern   June 25, 2021 — Rated 10 out of 10 by Stephanie Guy Zerorez Raleigh/Durham
What do you like about our products and services?

I’ve never used them before but you just get the clean feeling after the process. Joel was so very nice, knowledgeable, and took his job seriously.

Report a concern   June 24, 2021 — Rated 10 out of 10 by C.K. Zerorez Raleigh/Durham
What do you like about our products and services?

Everything

Report a concern   June 24, 2021 — Rated 10 out of 10 by R.B. Zerorez Raleigh/Durham
What do you like about our products and services?

Preston was awesome and did an amazing job.

Report a concern   June 24, 2021 — Rated 10 out of 10 by Machele Franklin Zerorez Raleigh/Durham
What do you like about our products and services?

Really did a wonderful job

Report a concern   June 24, 2021 — Rated 10 out of 10 by A.M.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Courteous technician and overall great customer service

Report a concern   June 24, 2021 — Rated 9 out of 10 by K.W. Zerorez Raleigh/Durham
What do you like about our products and services?

I was very satisfied with the job. I think your system does a very good job cleaning my carpets. I basically had my whole house cleaned. But I do have to admit I was a little taken aback when I learned one of the guys said he was not vaccinated. His answer caught me off guard as I wasn't expecting to hear that. I would have expected a service with employees who go into peoples' houses to be vaccinated. But as I was caught off guard and a bit flustered about it, I didn't say they needed to wear masks in the house. It felt weird & awkward to say to wear masks now since our state has been relaxing mandates for vaccinated people - but that was my fault because they offered to do so. However I was a bit stunned by that and wasn't thinking clearly so it is my own responsibility. I will recommend your services to my friends but will let them know about some employees not being vaccinated.


Privacy Policy