Zerorez Portland
9540 SW Tualatin-Sherwood Rd.
Portland
OR 97062
United States

Client Testimonials

Report a concern   September 20, 2019 — Rated 10 out of 10 by L.B. Zerorez Portland
What do you like about our products and services?

Very friendly service by office and Joel who did our carpet and chair. Smells so clean and looks like new carpet
Response from Zerorez Portland:

Thank you!
Report a concern   September 20, 2019 — Rated 10 out of 10 by L.S. Zerorez Portland
What do you like about our products and services?

Technician was thorough, friendly and our carpet looks GREAT!!
Response from Zerorez Portland:

Thank you!
Report a concern   September 20, 2019 — Rated 10 out of 10 by A.M. Zerorez Portland
What do you like about our products and services?

Service was very friendly, good communication, and he spent his time doing a really good iob
Response from Zerorez Portland:

Thank you!
Report a concern   September 20, 2019 — Rated 10 out of 10 by B.E. Zerorez Portland
What do you like about our products and services?

Joel, my technician took great care in explaining everything to me and then recommending what I should do. He then told me I could choose what I wanted and showed me what everything cost. I asked him to do what ever it took to clean up the dog mistakes.
He told me what he was doing and why. He tested spots to see what to use on them. He took a long time, but did a great job. He was thorough and addressed each problem. He then told me to how to care for the carpet and any problems. It dried in the amount of time he said and looks great. I used to use ChemDry, but they charged a lot of money and were unable to get rid of the stains. I always recommend Zerorez. Joel was perfect.
Response from Zerorez Portland:

Thank you!
Report a concern   September 20, 2019 — Rated 10 out of 10 by T.H. Zerorez Portland
What do you like about our products and services?

Great service !!
Response from Zerorez Portland:

Thank you!
Report a concern   September 19, 2019 — Rated 10 out of 10 by Dee Richardsen Zerorez Portland
What do you like about our products and services?

The person who came to our house was very friendly, personable and professional and seemed to do a great job.
Response from Zerorez Portland:

Thank you!
Report a concern   September 19, 2019 — Rated 10 out of 10 by C.D. Zerorez Portland
What do you like about our products and services?

No chemicals
No pushy sales people
Clean soft carpets
Professional service people

Response from Zerorez Portland:

Thank you!
Report a concern   September 19, 2019 — Rated 10 out of 10 by K.H. Zerorez Portland
What do you like about our products and services?

Easy to schedule, fast & friendly service.
Response from Zerorez Portland:

Thank you!
Report a concern   September 19, 2019 — Rated 10 out of 10 by G.H. Zerorez Portland
What do you like about our products and services?

We have always had good service with Zerorez. The cleaners try very hard to get out all of our stains and have the carpets fresh and clean for the many children we have at church (and grown-ups too).
Response from Zerorez Portland:

Thank you!
Report a concern   September 18, 2019 — Rated 10 out of 10 by T.H. Zerorez Portland
What do you like about our products and services?

Technician was informative, he was professional, and I found him very delightful. My carpets not only are very clean they smell wonderful without being overpowering and they're not crunchy it basically looks like I have brand new carpet.
Response from Zerorez Portland:

Thank you!
Report a concern   September 18, 2019 — Rated 10 out of 10 by K.J. Zerorez Portland
What do you like about our products and services?

Friendly service and very thoughtful and thorough.
Response from Zerorez Portland:

Thank you!
Report a concern   September 18, 2019 — Rated 10 out of 10 by Robert Gertsch Zerorez Portland
What do you like about our products and services?

Technician fast efficient ,my 40 year old carpet looks better than ever
Report a concern   September 18, 2019 — Rated 10 out of 10 by Tara Costanzo Zerorez Portland
What do you like about our products and services?

Great customer service, wonderful results

Response from Zerorez Portland:

Thank you!
Report a concern   September 17, 2019 — Rated 10 out of 10 by Susan McDonough Zerorez Portland
What do you like about our products and services?

Chris Spencer did a great job- gave special attention to the basement stairs which were visibly dirty in a few places and now are completely clean. The carpet is lovely soft and fresh and mostly dried in 24 hours. The stairs will need a little longer.

Chris was very nice and knowledgeable and took time to answer all my questions and did a very thorough job. He put plastic under the feet of a few pieces of furniture that were too heavy for me to move - so all areas that needed cleaning were done. The citrus smell was not too strong as windows were open and now it just has a hint of a nice smell.

Wonderful job- thanks,

Susan, Beaverton
Response from Zerorez Portland:

Thank you!
Report a concern   September 17, 2019 — Rated 10 out of 10 by S.B. Zerorez Portland
What do you like about our products and services?

CHRIS ALWAYS TAKES THE EXTRA TIME TO MAKE SURE EVERYTHING IS DONE CORRECTLY
Response from Zerorez Portland:

Thank you!
Report a concern   September 17, 2019 — Rated 10 out of 10 by Matt Patrick Zerorez Portland
What do you like about our products and services?

Extremely knowledgeable, very professional. Non judgmental! My carpets were a mess!
Response from Zerorez Portland:

Thank you!
Report a concern   September 17, 2019 — Rated 10 out of 10 by D.G. Zerorez Portland
What do you like about our products and services?

Timely, friendly, good communication, good care, great result. Thanks!
Response from Zerorez Portland:

Thank you!
Report a concern   September 17, 2019 — Rated 10 out of 10 by B.B. Zerorez Portland
What do you like about our products and services?

The personnel has been very nice every time, appreciate knowing when they are coming, and the carpet looks great without out the smell of chemicals.

Response from Zerorez Portland:

Thank you!
Report a concern   September 16, 2019 — Rated 10 out of 10 by J.A. Zerorez Portland
What do you like about our products and services?

Very good and it dried so fast
Response from Zerorez Portland:

Thank you!
Report a concern   September 16, 2019 — Rated 10 out of 10 by S.H. Zerorez Portland
What do you like about our products and services?

Chris did a great job! My carpets look amazing.
Response from Zerorez Portland:

Thank you!
Report a concern   September 16, 2019 — Rated 10 out of 10 by M.R. Zerorez Portland
What do you like about our products and services?

The service was prompt and the technician kept me informed on his arrival. He went over the carpet and discussed any areas that needed treatment. He explained the process you used. He was very knowledgeable and friendly. The carpet is soft clean and fluffy and doesn't have that soap residue. It didn't take long for it to dry! Very pleased!

Response from Zerorez Portland:

Thank you!
Report a concern   September 16, 2019 — Rated 10 out of 10 by B.M. Zerorez Portland
What do you like about our products and services?

Efficient and effective!
Response from Zerorez Portland:

Thank you!
Report a concern   September 16, 2019 — Rated 10 out of 10 by J.S. Zerorez Portland
What do you like about our products and services?

Carpets look clean and feel soft when the job is done. Employees are professional and knowledgeable.
Response from Zerorez Portland:

Thank you!
Report a concern   September 15, 2019 — Rated 9 out of 10 by A.M. Zerorez Portland
What do you like about our products and services?

Great
Response from Zerorez Portland:

Thank you!
Report a concern   September 15, 2019 — Rated 10 out of 10 by H.L. Zerorez Portland
What do you like about our products and services?

First and very important: Ben was promptly on time. He came within the first ten minutes of the service time window. He was very courteous and fast. He respected our house by wearing booties even before he began cleaning. He cleaned our house faster than I could vacuum it. Very good job.
Response from Zerorez Portland:

Thank you!
Report a concern   September 15, 2019 — Rated 10 out of 10 by B.W. Zerorez Portland
What do you like about our products and services?

The service technician was polite and friendly

Response from Zerorez Portland:

Thank you!
Report a concern   September 15, 2019 — Rated 10 out of 10 by B.H. Zerorez Portland
What do you like about our products and services?

friendly, good work
Response from Zerorez Portland:

Thank you!
Report a concern   September 15, 2019 — Rated 10 out of 10 by Thomas Aronson Zerorez Portland
What do you like about our products and services?

William is my new go to carpet guy! What a professional, and had me review his work upon completion. My carpet has NEVER looked better. See you guys next year for sure !
Response from Zerorez Portland:

Thank you!
Report a concern   September 15, 2019 — Rated 10 out of 10 by K.C. Zerorez Portland
What do you like about our products and services?

I absolutely love the soft, fluffy feel of the carpet and the CLEAN fragrance and appearance.
Bentley was kind, professional and cared that his customer was satisfied.
Both Bentley and James were informative and did a good job.
Response from Zerorez Portland:

Thank you!
Report a concern   September 14, 2019 — Rated 10 out of 10 by N.Z. Zerorez Portland
What do you like about our products and services?

The appointment was easily made and follow up communication on the day of the cleaning as to timing of tech arrival was accurate.
The actual cleaning was efficient and carpet could be used soon afterwards (just no shoes).

I can't think of anything that would have made the whole process any easier or more satisfactory.
Response from Zerorez Portland:

Thank you!

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