Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84508 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 16, 2022 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Quality service with excellent results.

Report a concern   October 15, 2022 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Did what you said you were going to do.

Report a concern   October 15, 2022 — Rated 10 out of 10 by Melony Opaheime Zerorez Phoenix
What do you like about our products and services?

it was great

Report a concern   October 15, 2022 — Rated 7 out of 10 by C.G. Zerorez Phoenix
What could we do to improve?

Technician was great. Carpet stains still remain

Report a concern   October 15, 2022 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Super easy to schedule! Great prices! Excellent customer service!

Report a concern   October 15, 2022 — Rated 9 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Job well done!

Report a concern   October 15, 2022 — Rated 10 out of 10 by Susan McDonald Zerorez Phoenix
What do you like about our products and services?

Always good results, friendly and reliable technicians. That’s why I keep coming back.

Report a concern   October 15, 2022 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Zerorez representatives are very polite and helpful. Great job cleaning our carpets.

Report a concern   October 15, 2022 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

I trust the safety of your process for my carpets and the environment.

Report a concern   October 15, 2022 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

My floors looked great after cleaning.
The young man Noah was neat in the way he cleaned and did not leave a mess.

Report a concern   October 15, 2022 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Service was fantastic.

Report a concern   October 15, 2022 — Rated 10 out of 10 by Tara Watts Zerorez Phoenix
What do you like about our products and services?

The carpet looks clean and feels great. Thanks

Report a concern   October 15, 2022 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

everything

Report a concern   October 15, 2022 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Our service tech was awesome. Would give him an 11 if we could.

Report a concern   October 15, 2022 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

they did what they were hired to

Report a concern   October 15, 2022 — Rated 0 out of 10 by D.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

If you really wanted feedback you would return my phone calls. I am the representative for Name removed, Sun City West, AZ. I have a legal power of attorney. I was shocked to see how she was taken advantage of by your technician. The original quote was around $300. The final billing was $1973. First name removed is 80 years old and was taken advantage. A manager will call me back by the end of next week or I am going straight to Better Business Bureau and to the Attorney Generals office for this abuse of the elderly. Additionally, I plan to dispute the charge. By the way I have left two messages and nobody has had the courtesy to even call and discuss this bill.
Robin Michaelson
Licensed Fiduciary
Phone number removed

Report a concern   October 14, 2022 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

The professional service from all phases of our experience with the company. Top shelf!!

Report a concern   October 14, 2022 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

Service techs that go the extra mile. Carpets are clean and NOT soaking wet.

Report a concern   October 14, 2022 — Rated 10 out of 10 by E.K. Zerorez Phoenix
What do you like about our products and services?

they were on time, did the work quickly and thoroughly, and there's no residue on the carpet.

Report a concern   October 14, 2022 — Rated 10 out of 10 by T.A. Zerorez Phoenix
What do you like about our products and services?

Both technicians were very good. Professional, easy to work with and friendly. Will recommend Zerorez to friends.

Report a concern   October 14, 2022 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Friendly staff, chemical free, no crusty carpet or smell.

Report a concern   October 14, 2022 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Friendly professional service and carpets cleaned well.

Report a concern   October 14, 2022 — Rated 10 out of 10 by james ray Zerorez Phoenix
What do you like about our products and services?

Best carpet cleaning business

Report a concern   October 14, 2022 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

This is the fourth time I've had zerorez out and have been super happy with the outcome of the cleaning.
The only comment for this most recent service is that shoe prints were left all over my travertine tile. I just had my house cleaning service over a couple days prior, so I needed to clean the floors myself to remove the footprints. I would suggest that the technicians have towels to wipe up any wetness on the tile floors to avoid the residual shoe prints.

Report a concern   October 14, 2022 — Rated 10 out of 10 by Jackie Angel Zerorez Phoenix
What do you like about our products and services?

Ryan was very professional, he did a great job. Absolutely loved my carpet again!

Report a concern   October 14, 2022 — Rated 10 out of 10 by Clifford Hoelzer Zerorez Phoenix
What do you like about our products and services?

The two men that were here were friendly and did a wonderful job. I was so pleased I felt I was walking on a cloud. My carpet hadn't been cleaned for a few years. Iam so pleased I would definitely use you again and tell my friends .

Report a concern   October 14, 2022 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

How I know it’s clean .. Looks clean!!

Report a concern   October 14, 2022 — Rated 10 out of 10 by Carolyn Schneider Zerorez Phoenix
What do you like about our products and services?

Our tech was friendly and knowledgeable. I even added on some more work at the last minute as he was packing up his stuff. He never hesitated when I asked him to do more or acted like it bothered him in the least. He did a good job!

Report a concern   October 14, 2022 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

My floors grout looked fantastic afterwards. Never thought it would look so good and the guys who did the job we're great too .

Report a concern   October 14, 2022 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

Excellent service!


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