Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84338 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 31, 2011 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

I liked the way it smelled, no chemicals, just a light citrus smell. The rugs were very soft too the touch when you ran your hand across them when they were dry. Not stiff. The f
urniture was cleaned and it looked new and even felt new. The whole experience was great.

Report a concern   January 31, 2011 — Rated 10 out of 10 by H.K. Zerorez Phoenix
What do you like about our products and services?

How quick and how effective the process was.

Report a concern   January 31, 2011 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Very professional. You guys get our carpets cleaner than any other carpet cleaning company we have ever used. And the stains never come back within a week, either. Great job!

Report a concern   January 31, 2011 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Seems to be very clean, natural & no odor. Felt like my carpeting was clean when you were done. The tech was very nice & respectful.
Thank you.

Report a concern   January 31, 2011 — Rated 10 out of 10 by M.O. Zerorez Phoenix
What do you like about our products and services?

Technician was on time, courteous and explained what he was doing. Carpets and tile floors looked like new.

Report a concern   January 30, 2011 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

I appreciate the professionalism of your staff. I liked that the technician was able to tell me the condition of my carpet, the exact cost and the quick wayin which he performed his service. He was informative, but not pushy about having other services done that Zerorez has available. The carpet dried quickly which is a big plus. It looked almost brand new after the cleaning. I already had two neighbors ask who did my carpet and how great it looked. Thanks for the superior service.

Report a concern   January 30, 2011 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

It is a natural product that cleans and gets the job done.

Report a concern   January 29, 2011 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

ON TIME AND SO FAR I'M VERY PLEASESD WITH THE LOOK AND FEEL OF HE CARPET. TECHNICIAN WAS VERY NEAT AND KNEW WHAT HE WAS DOING. I PROVIDED HIM WITH ANOTHER CUSTOMER THE SAME MORNING.

Report a concern   January 29, 2011 — Rated 0 out of 10 by C.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

When I scheduled the service, I wasn't told about the change of cost for a room over 300 sq, ft. and I wasn't told about the three differences in cost for an area rug. Your technician was very nice and tried his best to please my expectations but my costs went up exponentially when he quoted the cost. I had him eliminate two bedrooms. Your costs are way above average and I don't see a difference in the cleaning.

Report a concern   January 29, 2011 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

they did the job!

Report a concern   January 29, 2011 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Our carpets fell great and stay clean longer than regular steam cleaning. The service is great and the employees are always proffessional.

Report a concern   January 29, 2011 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

We liked all facets of the service from the time we first talked to the office staff until the cleaning was complete. The carpets feel clean and look great.

Report a concern   January 28, 2011 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

carpet is much cleaner and service second to none.

Report a concern   January 28, 2011 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

professionaly done, respect for our property, excellent restoration on a wool hand woven Turkish rug

Report a concern   January 28, 2011 — Rated 9 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

The carpets were drier than other carpet cleaners

Report a concern   January 28, 2011 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

I was very very impressed with the young man who cleaned our carpet. He is an asset to your company. He had a great deal of knowlwdge concerning the process and he believed strongly in the company and its product.

Report a concern   January 27, 2011 — Rated 9 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Carpet looked good and stayed cleaner longer than when I had it shampooed the regular way

Report a concern   January 27, 2011 — Rated 9 out of 10 by F.M. Zerorez Phoenix
What do you like about our products and services?

No chemicals used

Report a concern   January 27, 2011 — Rated 10 out of 10 by P.H. Zerorez Phoenix
What do you like about our products and services?

Mason Hunt was very professional and thorough. When I moved into my home a year ago, the carpets had not been cleaned in 10 years. After they dried, I vacuumed every room with my Dyson, which has a clear cannister. There was absolutely no dirt in the canister. The carpets look like new. Zerorez will be the only cleaning service I use! I have already recommended Zerorez to several neighbors and friends! I paid no more for zerorez than others I've used, but have never been 100% satisfied until now. Thank you for a great product!

Report a concern   January 26, 2011 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

The carpet looks good. Your technician was very pleasant and neat.

Report a concern   January 26, 2011 — Rated 10 out of 10 by W.F. Zerorez Phoenix
What do you like about our products and services?

Clean, cordial Staff. Did a very good job. Carpets look good,no stiffness. Thanks

Even after the Quick Dry the carpets remained wet until the next morning.
I was told I would be charged $25 dollars for the bathroom but I was charged
$50 dollars.

Report a concern   January 26, 2011 — Rated 10 out of 10 by P.T. Zerorez Phoenix
What do you like about our products and services?

Mark was awesome!! He did such a great job and explained the process perfectly

Report a concern   January 26, 2011 — Rated 10 out of 10 by G.T. Zerorez Phoenix
What do you like about our products and services?

timely, job was done clean and fast, even though I had move most of the stuff for easy cleaning. They inform me when they will be here and were right on time.

Report a concern   January 25, 2011 — Rated 4 out of 10 by M.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

carpet too wet

Report a concern   January 25, 2011 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

no oder and cleaner than other carpet cleaners

Report a concern   January 25, 2011 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

My carpets look fabulous!!!! The smell is great too. Your service tech was professional and informative. A very positive experience.

Report a concern   January 25, 2011 — Rated 10 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

I received a very thorough job and the serviceman arrived at our home promptly and called before coming.

Report a concern   January 25, 2011 — Rated 10 out of 10 by J.L.T. Zerorez Phoenix
What do you like about our products and services?

Professional service and thourough job

Report a concern   January 24, 2011 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Every thing. I really like Mason Hunt who worked at my house on Sat. Excellent worker!

Report a concern   January 24, 2011 — Rated 10 out of 10 by E.R. Zerorez Phoenix
What do you like about our products and services?

No soaps or chemicals. The tec was very friendly and dressed nice.


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