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based on 84384 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The quality of the personnel and their knowledge who come out to work. The way the carpets look when they leave. We have had zerorez come to our last residence several times and this is our first in the new house. The person who came out this time was a sharp, neat, efficient young man!
The technicians are professional and the results are consistantly good.
Technicians have been great, the carpet and flooring gets very clean -- and I love that there are no chemicals and that the carpet doesn't feel "crispy" afterwards.
Friendly staff. Did a great job!
They showed up when scheduled and the carpets looked good.
Great job, very thorough.
I like that your technicians are professional and do not try to upsell with other services. I also like that the carpet dry's fast so there is not a lot of "down time" in the use of the carpeted areas.
I am very happy the products are green. The services were way above normal. Our Technicial went out of his way to make sure we were happy with the service. I feel like we have new tile through out the whole house. Thank you so much.I have given out your name and telephone number to many friends already.
Clean and fast.
Zerorez is the absolute best cleaning experience I have had over many years; results are crystal clear (I have white carpet and a black dog!). The carpet is soft and looks like it was just installed. No tacky residue or crunch after cleaning. I'm delighted. Thanks for selling a product that actually lives up to its advertisement.
Timely, professional, job well done
I like the fact that you don't use chemicals in your cleaning process. Thank you for cleaning up after the job was done. I liked the how friendly CJ was and how he explained everything. I will use your service again.
Very efficient and responsible company. Excellent carpet cleaning and staff is easy to work with. Their pricing is very fair and as advertised.
Quick and efficient.
Your cleaning system has always been good. Your Tech, Casey was the best we've ever had from Zerorez.
Setting up appointment was very professional.
They called me to let me know approximate time Technician would arrive.
Tech's name was John-very polite/courteous & professional.
He did a great job & we are very happy.
Thank You, First name removed & Paul Last name removed
Albert was very professional and friendly.
Employee was extremely helpful and knowledgable about the process. He took great care in protecting the home from any damage from the machines used. Never tried to push any extra services.
I've been a Zerorez customer since 2008 and will only use this company for my carpet, upholstery and tile cleaning. The cleaning is very thorough, no "ghost stains" reappear as with other cleaning methods, and the service techs are knowledgable and professional
I think your pricing is a bit high compared to others but your serviceman was very nice and courteous.
Did a great job, got rid of all the stains, carpet looks like new!!
Service was prompt. The technician very informative and keep me advised of progress of work. Told me in advance of starting work exactly what the charge would be for my approval. Technician very professional and did a very good job. I liked the fact there was no chemical residue on carpet or sofa.
The carpets looked almost new when Josh was finished. So, I have to agree that Zerorez "is the right way to clean."
No chemicals
everyone I spoke with was very friendly, easy to work with and willing to accommidate me as best they could.
Came early i liked that we were given the option of earlier time because tech finished previous job early.
This is the second time you've come out to clean the carpets and unfortunately the stains are still there. I've heard such wonderful results from other people who have used zerorez that I'm not sure what I was expecting. We recently bought this house so I have no idea what made these stains, but it's obvious that they're tough!
The carpets look great, and the service person was fantastic. He was very professional and kind.
What i like most is how clean and sanitary my house feels and how Ken made sure everything was done to my liking. He was so professional and everything looks so good i just love my clean House Thanks againe
The carpet looks great. The technician was friendly and professional.