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based on 84388 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Awesome product! Excellent service!
You really do get the carpet cleaner than any service I have ever used....and the grout cleaning makes my tile look new..
I requested a specific tech and was told that wouldn't be a problem. We didn't get the tech requested. Also, the person that we talked to on the phone when we set the appointment up with did not include in his notes to the tech that we needed the stairs and hallway upstairs done. The person on the phone asked me how many steps there were and I physically walked up them and counted with him on the phone. This resulted in $138 more than the quote given.
They live up to their advertising.
The guys you send are well trained and know exactly what to do. They are professional!
My carpets at this point have really cleaned up!
I have used Zerorez before and have always liked it. Albert and the man he was training did an excellent job.
The carpet cleaning tech showed up on time. He was pleasant and did a very good job.
Using water instead of detergents and soaps and your very efficient techs and their friendly personalities. Thanks again to Shawn Baker for an EXCELLENT job he did on our carpets. Marilyn Justice, Apache Junction
I like that you are cleaning with water and not chemicals and Nick was very informative and helpful.
no residue.....Looks great....Employee was efficient and professional. Explained
product...
Will use again
No chemicals.
friendly & environment safe
The carpet is highly stained in the traffic areas and your product did a wonderful job of
getting rid of those stains. Also, we had some of our tile steam cleaned, but decided not
to do the hallway because of costs and you could really tell the difference. The tile that
was cleaned by you is a lighter color than tile not cleaned!! We are very happy.
I love the zero residue, only using water practice. And our carpet is completely spotless!
the grout and edges of each tile only collected the dirt that was on the top of the tile. needless to say I thought my floors looked worse than they did before he started cleaning. to be honest I'd like my money back because I need to hire another company do the job.
No chemicals, professional, friendly staff.
Not using soap. After leaning my rugs were soft
I AM NOT SURE WHAT THEY DID DO FOR ME.
did a good job on cleaning the grout.I felt Derek was a great employee, presented himself well.I felt comfortable having him in my home
No residue!
Quick follow-up; friendly staff
Love the personal atttention given to my needs.
Clean my carpet very well and the carpet is 12 years old
It cleaned much better than the competition.
Only use my first name and last initial
Friendly service-Careful care of home while cleaning- helpful information about rug and care of flooring - hope that no chemicals will help our flooring to remain in good condition
So far your service has lived-up to it's advertisements and/or product claims. We have not been satisfied with other chemical carpet cleaning products or services.
Fast drying, the fresh smell of citrus and the carpets looked really clean and soft.
Got the grout clean.
Carpet feels clean and soft, not sticky like other cleaning products feel. Also, no heavy chemical scent.
No residue, you do what is promised, my floors are safe for my grandchildren and the job is completed quickly. I don't forsee the use of any other company or person to ever clean my floors.