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based on 84388 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, polite technician and product (empowered water) is healthy for people, pets, and the environment.
The excellent customer service and knowledgable service provider. Great experience and super happy with the service!
You guys cleaned my tile under the three rooms special. I have lived in this home for almost 8 years and this is the first time I have had the tile professionally cleaned. My grout lines are amazingly clean--almost new looking. Your technician, Tyler Wahl, was so polite, so professional, so gracious and he explained the process very well. He explained the "empowered water" to me. As we were talking and I asked him where he was from, he told me that he had served in the armed forces and had just moved to Phoenix in the last few months. So, I want to thank you for hiring our service men (and women) who have given much to our country. (FYI--I heard about zerorez on KNIX in Phoenix.
Thank you for your product, service and a great technician in Tyler!!
They work well with my daughters super sensitive skin.
Not crusty carpet is soft and all is so cleaned lived every part of it. I am a return customer
The floor turned out better than I expected.
My service man was very helpful and professional, my tile and rug looks great!
The technician was very professional and took care in how he treated our home. I love the product. I bought the solution and mop. Thank you!
The technician was excellent. The floors and rugs are clean to our satisfaction. The cost for the rugs was too high.
I didn't get my 15 minute warning call which I was told I would get. The guy doing the floor seemed disappointed that it was a tile job and not a carpet job. you could tell it was his last job of the day. sure the floors look clean but just as clean as they do when I mop. I was super disappointed to spend so much money on something that looks like I could have done myself. I have never had my tile professionally cleaned before so I have nothing to compare it to but I wouldn't recommend to anyone and I would never pay money to have it done again. he told me we have lots of different color grout which i am sure we do but i think only taking 1 hr to do 3 large areas is not enough time to get things really clean.
Carpet cleaning really satisfactory and service people polite and trustworthy. I am dissapointed that the finish came off our saltillo floors in two places while having the tile cleaned. Our tile is 20 years old, but in good condition. The rest of the house tile looks great.
You're service person was on time,very professional and hard working. Our carpet look better than we thought it would. No leftover residue or strange smells.
I liked the service but I especially liked the technician. He took his time and was extremely conscientious. In fact I asked if he was just an employee or if he had part ownership since I felt he worked like an owner. I told him if I were looking for an employee, I would hire him! The truck had the name Leonardo but I am not sure of the technicians name.
I like that we have the peace of mind that our house is clean and is protected from future stains!
Brian was on time and did a great job, just like all the previous Zerorez service people in the past.
Grate job much more then I expated
Fast...clean..professional!
The product is remarkable. It feels so clean and soft to the touch.
Your representatives were very professional and pleasant. These young men have a sense of serving the customer and making sure everything is done to their satisfaction. This is a rare quality to be exhibited in young people today. This is why I have had you come several times to my home and additionally recommended you to my neighbors.
Thanks again,
Name removed
The tech that came to my home did a great job listening to what was important to me and worked hard to meet my expectations.
The technician was so friendly and thorough.
Great technician. Great results. No toxic materials used. Professional service.
I liked that it didn't leave any residue and my carpets have never been so clean.
very friendly
no soap used and they come out very nice carpets last longer also the mN THt did my carpets was very good and professional. great job
It was great! Zerorez got out stains that the machine from the local grocery store could not in multiple tries. They left my carpet look great!
We like it that your product is eco friendly and the results were fantastic. The technician took his time especially with the spots that needed extra treatment. We were extremely satisfied with the amount of time the technician spent and explained the process. We were amazed at how much time he spent to clean the sofa and ottoman.
Very Clean.
Your technicians are always efficient and pleasant.
I had my tile done this time and I am very pleased with the results.
My carpets look great after a thorough cleaning.
Thanks again for a job well done!!!!
non toxic and professional
Zero Rez is great.