Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84392 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 20, 2024 — Rated 10 out of 10 by Mike Adkins Zerorez Phoenix
What do you like about our products and services?

Good knowledge of floor care and have the tools and products to provide a quality job.

Report a concern   June 20, 2024 — Rated 10 out of 10 by E.Y. Zerorez Phoenix
What do you like about our products and services?

Great and fast service!

Report a concern   June 20, 2024 — Rated 10 out of 10 by Jerry Goodman Zerorez Phoenix
What do you like about our products and services?

Employees arrived on time and were very professional. It was a small job but I felt they gave it as much attention as any other job. The service itself was quick and they were thorough with the follow up care instructions. I will not hesitate to call back then next time I need a cleaning.

Report a concern   June 20, 2024 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Careful and courteous employees. Excellent service.

Report a concern   June 20, 2024 — Rated 5 out of 10 by T.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Never called or emailed me to let me know when or if it was ready. Tried calling 4 times and got a record of a very long sell pitch on zerorez witch is very annoying when you want to talk to someone. Then it say someone will call you back . Whatever never herd back from anyone so after a week an half not hearing from anyone i drove to the place and still a waiting game. Zero for zerorez.

Report a concern   June 20, 2024 — Rated 10 out of 10 by Bob Goetter Zerorez Phoenix
What do you like about our products and services?

Excellent cleaning for tile or carpets.

Report a concern   June 20, 2024 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Fast, effective service-

Report a concern   June 20, 2024 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

It was so easy to schedule service. They showed up on time and did a great job cleaning the carpets including removing pet oder. Definitely recommend and I would use them again.

Report a concern   June 20, 2024 — Rated 9 out of 10 by Randy Picthall Zerorez Phoenix
What do you like about our products and services?

No soap residue, always quick and efficient service.

Report a concern   June 20, 2024 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Great service, carpets look great!

Report a concern   June 20, 2024 — Rated 9 out of 10 by P.T. Zerorez Phoenix
What do you like about our products and services?

Technician communicated arrival & was on time. Carpets dried quickly.

Report a concern   June 20, 2024 — Rated 10 out of 10 by J.Z. Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez since 1998 because they don’t use a soap so never residue left in the carpet. Also the carpets are not left wet but dry in a few hours. I do like having them cleaned in the mornings and wait until the next morning to put furniture back but that is just me and I feel more comfortable doing it that way.
One other thing I have found is the pleasantness that every person that has ever cleaned the carpet from the first time to this past one has been friendly, worked hard and represented the company in the highest of standards.

Report a concern   June 19, 2024 — Rated 10 out of 10 by Kayla Thomas Zerorez Phoenix
What do you like about our products and services?

My floors have never been cleaner! Shawn was great!

Report a concern   June 19, 2024 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

The technician was amazing! He went above and beyond! Super thorough, considerate, knowledgeable, and kind! 10/10 would recommend!!

Report a concern   June 19, 2024 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

This was my first cleaning! I love it!!!!
My carpets are very clean and looks Nice!!!
The Cleaners were very Courteous and very Polite gentleman.
The products seem to be residue free!!!
And the carpets aren’t crunchy! Feels good!!!

Report a concern   June 19, 2024 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

He did a wonderful job. He were very professional, neat and cleaned up after the job. The gentleman was very personable and I would like to have him back again.

Report a concern   June 19, 2024 — Rated 10 out of 10 by Rebecca Michael Zerorez Phoenix
What do you like about our products and services?

The technician was dressed nicely and was knowledgeable. Both bedroom carpets came out looking new. Thank you.
Chris from Gilbert was my tech.

Report a concern   June 19, 2024 — Rated 10 out of 10 by Pam Gary Zerorez Phoenix
What do you like about our products and services?

We were very pleased with our Zerorez carpet cleaning. Both employees were professional and helpful. We will definitely use Zerorez again.

Report a concern   June 19, 2024 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

My carpets are sooo clean. Did a superb job

Report a concern   June 19, 2024 — Rated 10 out of 10 by G.R. Zerorez Phoenix
What do you like about our products and services?

You do a good job

Report a concern   June 19, 2024 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Nice employee, did a good job. I've used Zerorez before and will use them again in the future.

Report a concern   June 19, 2024 — Rated 10 out of 10 by Joseph Hyco Zerorez Phoenix
What do you like about our products and services?

June 19,2024 .Very Sayisfied with cleaning. Austin was very Good and pleasant .

I will request to Have Mr. Austin for my next cleaning.

I Remain
Joseph hyco
Scottsdale Arizona.

Report a concern   June 19, 2024 — Rated 7 out of 10 by T.A. Zerorez Phoenix
What could we do to improve?

My carpet is only 2 years old and there is still a path that was not able to be cleaned completely. I keep my house extremely clean, don’t wear shoes, and it’s just me.

Report a concern   June 18, 2024 — Rated 10 out of 10 by R.K.B. Zerorez Phoenix
What do you like about our products and services?

Joshua was informative and presented other options we could include with our rug cleaning. The gentlemen were respective and helpful.

Report a concern   June 18, 2024 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Knowledgeable technician. Great communication prior and during cleaning.

Report a concern   June 18, 2024 — Rated 10 out of 10 by Brian Salamuneck Zerorez Phoenix
What do you like about our products and services?

Polite, informative and job well done

Report a concern   June 18, 2024 — Rated 10 out of 10 by Victoria Foard Zerorez Phoenix
What do you like about our products and services?

On time (early actually) efficient and thorough, reasonable price!

Report a concern   June 18, 2024 — Rated 10 out of 10 by D.Z. Zerorez Phoenix
What do you like about our products and services?

Carpets came out great. Our technician was on time and very polite. Couldn't have asked for a better experience.

Report a concern   June 18, 2024 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

My carpet looks great! Technician was knowledgeable and did an excellent job!

Report a concern   June 18, 2024 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Your services were as great as usual. I was supposed to receive a water delivery on my front porch yesterday ( Monday the 17th of June, but as of today it has not been delivered. I'm hoping you can check into this problem.
Thank you, Name removed Phone number removed


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