Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84388 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 7, 2024 — Rated 8 out of 10 by E.K. Zerorez Phoenix
What could we do to improve?

The carpets look great and I feel very bad that I can not remember our tech's name, but he did amazing. He walked us through every step, told us what we could do to improve the state of the carpet going forward, answered all of our questions, and was very professional. The only real complaint I have was the initial conversation I had when inquiring. Lindsey told me a price of $134 after a first-time client discount of $20 off and minus the $25 service fee. I was very clear that it was a business. When I called back to see if I could get the same price, I was told that was only for homes, not businesses. They did give me a $20 discount after I asked for it but still ended up paying $258, which was way over the initial quote I received in the first place. If I hadn't already set things in motion, I would have gone a different way. But in the end, I am very pleased with the results, and happy we went with you guys. Thank you for your time!

Report a concern   September 7, 2024 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

Good worker pleasant & efficient

Report a concern   September 7, 2024 — Rated 10 out of 10 by K.O. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, friendly employees who come in and get the job done.

Report a concern   September 7, 2024 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Technician was very friendly and helpful

Report a concern   September 7, 2024 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Kyle was the best!

Report a concern   September 6, 2024 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Professional company and service.
Pleasant and thorough representative who cleaned our carpet, tile and upholstery!

Report a concern   September 6, 2024 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Very quick service. Easy to schedule. Wonderful experience

Report a concern   September 6, 2024 — Rated 10 out of 10 by Paula Watling Zerorez Phoenix
What do you like about our products and services?

we like the service, and no soap residue on our carpets. It really keeps our carpets clean for a longer time.

Report a concern   September 6, 2024 — Rated 2 out of 10 by K.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You nickel and dime me

Report a concern   September 6, 2024 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

We like both the carpet cleaning and tile cleaning

Report a concern   September 6, 2024 — Rated 10 out of 10 by Mark Nahmias Zerorez Phoenix
What do you like about our products and services?

Courteous, polite schedulers, & service technicians. Excellent results at a fair price

Report a concern   September 6, 2024 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Very Professional. The carpet looked like new after they were done!

Report a concern   September 6, 2024 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

The service was good and the tech was friendly, respectful, knowledgeable, and did not waste time. My service was on a Saturday and once the staff returned on Tuesday and they all noticed that the carpets had been cleaned and looked great but because the office did not smell like detergent or perfumier where not sure if they had been done or not, which is a good thing. So everyone was pleasantly pleased.

Report a concern   September 6, 2024 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Always quality job done and professional individuals.

Report a concern   September 6, 2024 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

Very professional and friendly

Report a concern   September 6, 2024 — Rated 10 out of 10 by Mary Milstid Zerorez Phoenix
What do you like about our products and services?

the product works, i
I was informed as to what to expect. He was professional and courteous. I'm very satisfied. I have recommended him to friends.

Report a concern   September 6, 2024 — Rated 10 out of 10 by Christi Parrish Zerorez Phoenix
What do you like about our products and services?

The attendant was on time, professional and provided excellent service. My wife has severe allergies and the products used to clean our carpets were hypoallergenic resulting in no contraindications. Our carpeting looked great and we are very satisfied with the results

Report a concern   September 5, 2024 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

your products do not flare up my allergies

Report a concern   September 5, 2024 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Pretty efficient process, also no lingering chemical odors left behind. Carpet looks great for it's age!

Report a concern   September 5, 2024 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Quick service.
You made all the marks and dirt disappear from my carpets.
Very friendly technician.

Report a concern   September 5, 2024 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

Zero rez has always done a good job cleaning carpet and tile. It’s easy to schedule an appointment . The technician shows up on time.
Carlisle did a fantastic job cleaning our tile. He did the best job we’ve had with Zero Rez.

Report a concern   September 5, 2024 — Rated 10 out of 10 by D.E. Zerorez Phoenix
What do you like about our products and services?

the ability to get all that dog hair up that u don't know is there and to actually clean the carpets of the dirt.

Report a concern   September 5, 2024 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Great service; pleasant employees!

Report a concern   September 5, 2024 — Rated 10 out of 10 by Taren Donnelly Zerorez Phoenix
What do you like about our products and services?

My technician was very nice, fast and efficient as well as doing an amazing job!

Report a concern   September 5, 2024 — Rated 0 out of 10 by K.O. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Absolutely LOVED Codi & he did an amazing job with my carpet & I tipped him personally, HOWEVER, after my barstools dried they looked worse than before!!!

Report a concern   September 5, 2024 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

The guy who cleaned was extremely kind and thorough!
The carpet and chair/Ottoman look fantastic!
THank you!

Report a concern   September 5, 2024 — Rated 5 out of 10 by L.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I'm waiting to hear back on how the damage caused to my home will be fixed.

Report a concern   September 5, 2024 — Rated 10 out of 10 by John Standley Zerorez Phoenix
What do you like about our products and services?

every thing

Report a concern   September 5, 2024 — Rated 5 out of 10 by L.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

After my tech left I noticed I had dust balls all over my dresser, I just had my house cleaned the day before so it had to be from something he did. I also have 6 spots on my floor that I didn’t notice until after he left. I have ordered a spot remover and I’ll take care of it myself.

Report a concern   September 5, 2024 — Rated 10 out of 10 by U.L. Zerorez Phoenix
What do you like about our products and services?

very profesional


Privacy Policy