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based on 84388 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like how clean the work is and how long it last!! The staff is friendly and professional!!
Speed of scheduling, professional agent, fair pricing
The service was great, fast and clean. My carpets were dry with in 6 hours.
awesome service. the guy who came out was super friendly and did an amazing job!
I was called by the tech to see if he could come early. I was busy with my one year-old and didn’t get the call but did call back within 15 to 20 minutes when I saw the missed call. I talked to the tech and he said he could be at my house in 10 minutes and verified that it was still OK to come early. I said yes. 10 minutes later, he wasn’t here. 20 minutes later he wasn’t here. I assumed maybe he had to stop for gas or something, but ultimately ended up calling him. I was told that his schedule was rearranged and now he wouldn’t be at my house until 1130. It would’ve been nice to get a phone call, explaining the change especially when I just spoke with him. Every subsequent time of arrival he gave me was inaccurate. I understand there is a time window for a reason, but when someone says they will be here within a certain amount of time I expect that. He ended up being very nice and sounded like he had a busy day. Ultimately communication could’ve been better.
I recommended Zerorez to my sister in Santa Ana and my BST freind in Aurora Co They are the BEST onl uses water so safe for pets
The tech that cleaned our carpets was excellent. Everything was explained to us. He was efficient and quick. A great job overall. Very satisfied.
Love Zerorez
Our carpet was cleaned the best it’s ever been cleaned. Joshua did a super, great job.
It was quick and thorough. And the technician was very pleasant.
Very clean and not any crunchy carpets.
Very friendly and always the carpet looks great
Your techs are very professional and do the job right. My floors nerver looked better thanks to the quality of service you provide.
Shawn, the tech, was great. Professional, efficient, explained everything, answered all my questions, neat, and kind.
The carpet had all weekend to dry before putting furniture back. It appears all is good :)
Alice in the office was also great. Very easy to work with and great communication and customer service.
I don't remember the salesman who came out to quote the job, but he was equally great.
Thank you.
First name removed
The couch looks clean but still has a smell
Very professional and also nice. Did a wonderful job carpets look brand new !! The gentleman who came to our house was very polite and did a great job. Will definitely use them again.
Gina
The gentleman who cleaned my carpet was thorough and very respectful. I would recommend
zero rez any time.
The stain remover process works great. Carpet not wet afterwards for very long.
Quick and professional at a good price.
I liked the professional and caee the technician took to clean my tile floors.
No chemicals. Deliver what is promised.
Quick response
Pleasant serviceman
Dried within 4 hrs.
Communication by text/email, on time, polite/respectful, good job!
Prompt professional
Courteous service, cordial service man, and a good cleaning job
My tile and carpet look brand new after the cleaning. And my technician was very professional, honest and did a great job
The price quoted me over the phone was lower than the one from the tech in person, and when I called to double check with your office, the price she told me was also higher than my original quote. Since you didn’t send any confirmation with the price quoted it was my word against yours.
I did get a good clean but even with the sealer, it’s a matte finish now. Was just the grout sealed or the entire surface.?
Customer service and how my carpets/tiles look after being cleaned.
You were on time, friendly and professional. Appreciated your service.

No harsh chemicals!