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based on 84388 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our floors were thoroughly cleaned in a reasonable amount of time. There wasn't any pressure to purchase additional services, nor any attempts to add upcharges or other hidden costs.
Very clean and no residue
Everything is so clean and the guy who did the work was very nice and professional.
We had tile/grout cleaned as well as grout color and sealant. Mike was awesome! He was very informative and professional. He did a great job, and we love the new look of our tile!
Job was well-done and quick.
I love the Zero Rez product and service. No chemical and no chemical smells but clean floor and carpets. Thank you and it is amazing that the technicians are so service oriented in a world that is difficult to have people show up and work.
Zerorez came to my home in Sun City, AZ. David, the technician, explained everything very well. He did an excellent job at cleaning the carpet in my bedroom and my area rug, which is over 10 years old! :-)
I highly recommend David and Zerorez!!!
Did a great job & were very professional!
Colton was friendly and knowledgeable .
Explained the process and answered any question I had
Technician did not scrub the tile grout before cleaning the tile and the grout lines in both bathrooms look terrible, almost like they were not cleaned at all.
your people keep you informed all the way through the process. They went the extra step to clean spots, I did not think could come clean. many thanks.
L
We have used zerorez in the past with no issues. However this time will be the last.
We hired Zerorez to clean the carpets after we moved out of a rental house. The gentleman who cleaned 3 bedrooms and closets of carpet did so in under 15 min. He did not vaccum or anything.
When he left, the carpets were so wet they were making small puddles in the hallway at the edge of the carpet. Every room had dirt and hair at the edge of the carpets around the entire room.
The work was unacceptable. Due to this we were charged by our landlord $330.00 to reclean the carpets.
We would like someone to speak to us regarding this as soon as possible.
Reasonable price,. friendly staff, quality serv8
I like that you don't use soap. I've been a customer since 2013, perhaps earlier, & find the carpet seems to be cleaner longer than when I'd used other companies.
Technician Jeff deserves commendation. He was very courteous, listened to what my carpet problems were and finished the cleaning quickly & effectively. When I call again next year I hope he can take care of my carpets again.
2 members of your phone staff couldn't find the coupon I used, but when I reached Charles, he knew about it immediately & wrote up the order easily.
The guy totally left a whole section by the closet not done. He said he tried but you can tell he did not touch it. The master bedroom could of been better.
Mario cleaned the tile and grout throughout our entire home. He also sealed the bathroom showers and did some upholstery cleaning. He was very courteous, friendly, and professional. Our floors and furniture look brand new and I love that the products are clean and safe.
It was a very quick and easy process. The carpets dried sooner than traditional cleaning and look great
Communication was great. Quick service in 24 hrs. On time. Polite. Didn't overcharge. Robert was the best.
Everything
You folks at Zerorez had a lot of good reviews. That prompted me to give you a call, the price was not bad, Cesar and Juan did a great job, are carpets look great even though they are around 10 years old. I guess the one word I would use to describe the Zerorez experience is
"Impressed". Thank you, Mike Bishop
Eco friendly no harsh chemicals
The carpets came out great! My issue is that to clean the carpets was almost double the amount I was quoted on the phone. You should be upfront about your costs. Not ok.
They are always on time & call ahead. They are friendly & courteous. And they do a really great job
Trayvon was great! Friendly, respectful, mindful and just an all around quality guy!
Quick service, reasonable prices, great crews, and super clean carpets with no crunchy or matted finish.
He was prompt, pleasant and efficient. And ALL the spots on the carpet were gone! Whoopie
Had it done twice. The tech seemed to bring in all the machinery and work hard but dirt, streaks and smudges were still present. Unfortunate.
Super clean, quick and easy
Great product.
Everything went great no complaints, Ryan? was very professional an knowledgable we will use your company again for our next cleaning.