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Client Testimonials
The professionalism, and freindlyness of your technician
Professional, competant, friendly, thourough job. Concientous.
no hard sell for more products when tech comes to house.carpets generally look good
Great customer service and product.
I will only use Zerorez for my carpet cleaning needs, it really works well and great customer service
Environmentally friendly, accurate and professional service over the phone and in person
The technician, Rob was terrific. We had a few problem areas and he exceeded our expectations. Our furniture is next! Thank you.
John was very detailed and friendly. He did a great job and was a pleasure to have in our home.
The carpets are awesome and the technicians really seem to want to help.
The carpets have never looked so clean. No soap residue! They look new.
The service, quality and value was exceptional. I heard they were the best in town, but you have to experience it yourself! We had black spots and stains on our stairs that we couldn't remove with any other cleaner. The stairs and all of the carpets look brand new. The service was awesome. The guy walked me thru the bill that I was quoted (which was identical to what I was quoted when I booked the appointment). He walked me thru the options for cleaning pet stains, which I denied. He then cleaned the carpets and put down the protective coating. He then walked me thru my bill again and that was it. We had to stay off the carpets for 12 hours so that it could dry appropriately. That was a little unexpected, but it was worth it! We are 100% satisfied and will definately have them back when our carpets need cleaning again!
I like the communication from scheduling to narrow the window down until the technician showed up. That's how it should be run. The only thing that I was somewhat dissapointed was that my carpets didn't get cleaner then the other company I used before. But that's not zerorez fault. I guess I expected a miracle.
Got every stain out of the carpet and now they look great!
The service was excellent. Courteous friendly and helpful.
No chemical smells or odors when you're finished and the carpets,tile and sofa (including the throw pillows & arm covers) look GREAT! Thank You!
Open communication and clear description of what you could do and not do for my carpet. Exceptional customer service
Eric was very careful, pleasant and helpful. I truly recomment your service...the carpets look like new. Thank you.
Services: Very professional and informative when I called for information. When I set
up the appointment, I was told we would be notified two days before the appointment
with an estimated time of arrival; that we would be getting a phone call on the day of
the appointment giving us a 20 minute notice of arrival; that the carpet cleaning would
take about an hour. This all happened exactly as we were told. Aaron did a great job
cleaning the carpets and getting the stains out, with no mess to our house. The cost of
the carpet cleaning came out to be a little less than we were quoted. Our carpets look
so nice, I have alreadly recommended Zerorez to several people. Thank you, Aaron, for
doing a great job!
Products: The cleaning product did an excellent job of cleaning and getting out the
stains on our carpets with no offensive odor and no heavy saturation.
Service was excellent and the carpet was clean. Couldn't ask for anything more
No soap, and technician was polite and efficient. Thanks!
First name removed
Your associate called in the AM and told us approx time he would be here and he arrived as he said. Very efficient and a great job on our carpet.
Cleaning was excellent, fresh scent.
I like the fact that you don't use soap and that you don't try to up-sell once in the house.
Take the pet smell away from my house. Friendly clean-cut workers.
I felt like I was getting the service and quality that I paid for. The technician was very nice and professional. I like the "green" quality of the product.
The carpet in our offices was filthy...looks 100% better now!
#1 The carpets came out nice and clean. #2 The technicians were professional yet very socialable. If I bumped into them in a bar on their own time I'd offer to buy them a beer.
Very professional and timely group. Excellent customer service. We were confirmed twice and in a non threatning way.They did exactly what they said they would. We will definately be recommending them to others!
This is the second time I have used your company and once again am very satisfied. The technician Joe was also very pleasant and very imformant on the procedure of the cleaning.
Erik was very knowledgable about the service and benefits. We are very happy with the results.