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Client Testimonials
Professional demeanor by technician, quality of service and products
Great service. But I think the pet odor remains. The service person left my couch cushion at an angle to dry but I think the solution drained to the bottom and the odor remains
Questions asked were answered fully about the products used in the cleaning process.
that there was no shampoo residue left in the carpet. it just felt, smelled and looked clean
Competent, friendly worker - and lovely clean carpets including high-wear areas and a few former spots.
Good price, quality service
Aaron was great did a great job. the carpet feels great we sent him up the street to one of our friends .
You did a great job
My technician arrived on time and was extremely courteous. He got the job done in a timely manner.
Cleaning without chemicals is great - that is why we choose Zerorez. Your entire staff was professional, courteous and on time, can't ask for more!
Prompt, good job with the cleaning process and the technicians were polite and did a good job with clean-up, etc. Wish I cloud remember their names but perhaps you can look them up.
Name removed
Only after Dennis came as a follow up to our initial visit! Wow, what a difference! Our second experience was terrific....Dennis is an outstanding representative for your company and deserves some recognition! His attention to detail, his knowledge of the carpet, the cleaning process and the company are extraordinary. I don't know what the first guy did or didn't do, but after this second cleaning we were amazed at how much better the carpets looked! We truly appreciate that after our dissatisfaction with the initial cleaning, everyone at Zerorez made great efforts to change our impression and it worked. I would definitely recommend you to friends and real estate clients...in fact, I just told a neighbor about our experience last night and suggested they call you as well. Thanks again!
Services were rendered smoothly and people were very nice and knowledgeable to work with. I was very happy with everything!
Chemical-free products, friendly and efficient service
Service tech was very helpfull. Carpets look great and they even got out some tough kool aid and pop stains.
The quality of the service is excellent; the customer service at all levels is first class and the professionalism of all folks we had contact with was very good.
the carpet did not have any residue
Good products. Knowledgeable technicians. Prompt arrival. Excellent experience overall.
Jaime was very personable and professional, explaining every step. AND my carpets look GREAT!
Friendly staff and service. My carpet looks great! Thanks!
no residue
Technician was very knowledgeable. The carpets and recliner look great!
We had our vents cleaned out due to recent construction in our house. The technician we personable and went through exactly what they were going to do during the process. In the middle of the process the machinery being used broke down. To my surprise the technician was very apologetic and said another machine was on its way to complete the job within the same day. This is the first time we have used your company and will for further projects. Thanks for the customer service. Hard to find these days.
There is not one thing I didn't like . Not only was the work perfect, the individual that cleaned the carpeting was extremely kind and worked very hard. The staff that schedules the appointments were also courteous and professional. I have already recommended Zerorez to all my staff and I plan to use them at my dental office too.
I'm very happy I found you!
I chose Zerorez because I wanted a green clean. You delivered! My carpets look great, and service was timely, professional and friendly.
My Zerorez experience was great! Everything went as advertised. The carpets looked great and I know there isn't the soapy residue there to attract dirt. Our Service rep was super friendly and very knowledgeable. There were some great add-ons and it was very low-pressure.Very happy and will definitely tell my friends!
no stickiness in the carpeting after the cleaning is done! The guy was very friendly and went right to work!
I loved that everything is non-toxic and safe for my child and my pets. My carpets look brand new! Jared was also able to remove some pet stains that had been there for a while, so I was very happy about that. The carpets didn't take long to dry and I would recommend Zerorez to family and friends! Thanks!
The cleaning process is toxin free. That is incredibly important for the health and welfare of my family, and anyone who comes into my home. Zerorez also provided excellent customer service professionals. I felt incredibly safe having these folks in my home, and was able to run errands while they were there without fear of any harm coming to them or my home. The results of our carpet cleaning far exceeded our expectations, and we felt well educated on the process so we knew what to expect when. Thank you Zerorez for utterly fabulous service.
The crew came on time, explained every step, moved the furniture gently and cleaned the carpet thoroughly. I am pleased the service. I will definitely use ZEROREZ in the future.