Client Testimonials

The Zerorez team that came to my home were knowledgeable and did a great job cleaning my upstairs carpet.

Carpets and floors were clean beyond expectation. Tec was promptly, polite, and efficient.

Do a wonderful job!

I was impressed with how Zerorez handled my complaint.

I was not satisfied with the way my family room carpet turned out after it was cleaned the first time by Zerorez. It still looked dirty and the day after it was cleaned I even pulled out my hand Bissel carpet cleaner and tried cleaning areas myself. After dumping out dirty water I called customer service. The gal on the phone was very professional and accommodating. She was able to reschedule for a re due the same day I called, as I requested.
Michael Radcliffe-Kapustka was the technician sent to re clean my carpet. He was very professional, helpful and informative. He explained what he was going to do step by step. I loved that he took pictures before and after and also did the white towel test before cleaning and after.
He quickly agreed after doing the initial white towel test that my carpet was still dirty. He got to work and within 45 minutes my carpet actually looked like new. The visible eye could not tell the difference between the parts of carpet that have never been walked on and the areas warn.
Michael also made sure I didn't see any areas that needed to be clean again before applying the carpet protector. He was happy and willing to hit a couple areas again just for good measure. He was clearly determined to make sure I was satisfied with his work and the how my carpet looked.
I appreciate Michael's commitment to exceed my expectations and his passion for the work he did. I could tell he really enjoys his job and likes working for Zerorez.
I work in sales and have for over 30 years. Michael's the real deal, honest, personable, passionate and has a good work ethic. I think he has a bright future and Zerorez is fortunate to have him represent your organization.
I'm thrilled with the outcome and I will request Michael for any future work.
Thank you!
-Name removed

Nice attitude! Honesty, quick service, good product!

I had a Condo cleaning business in Hawaii for many years and dealt with a lot of carpet cleaners. I am really impressed with Zerorez. They were very thorough with the spots I had on my carpet. They pointed it out and did the best they could. I cannot stop talking about how great a job they did. Very professional and highly recommended!

First name removed

James was awesome. Very professional and efficient. My carpets look so much better now. I just I had done it sooner.

The tech was awesome! He gave us great service and the carpet and couch look brand new again!

I thought the air duct cleaning was very thorough and the technician was friendly and had good communication.

Environmentally friendly products.

Professional and great job cleaning the carpet.

Variety of options to choose from. Technician seemed very knowledgeable about service options and was very polite and respectful.

the dry cleaning

Steve was very knowledgeable and did a terrific job!

On time. Friendly staff. Great service. Very impressed!

A thorough job well done!

like that there is no soap--Your employee did a super job--Polite, informative

The job done was fantastic! No residual smells and it did not take long to dry.

Efficient and I can’t beloeve how clean the carpet looks!

Quick, easy and cheap to do a high quality job with knowledgeable techs. Have already recommended them and my family is breathing better already!

The carpets are clean and fresh. Your ability to do the work after our office shuts down for the day is a great benefit

This was the first time I have used Zerorez. They were recommended to me by my great realtor, Byran Sletten, who highly recommended Zerorez. My thought was that realtors often face challenging situations when getting property ready for sale, so I placed my trust in his recommendation. I am not disappointed.

Caleb was my service professional. He was completely knowledgable about the products, processes, and expectations as related to my carpets' special circumstances. He is an excellent educator, speaking clearly and concisely about each product in a manner that a lay person can understand. He spoke confidently and proudly about the service he was poroviding. Caleb answered my questoions thoroughly. He was consciencious about cost, recommending only the products he felt would be beneficial. With some stains, on my white carpet, he recommended the apropriate, least agressive approach with the option to then move to the next level of cleaning.

Caleb was at all times professional, pleasant, and seemed to enjoy his work and the interaction with the customer. Zerorez couldn't find a better employee or repersentative for the company.

I can confidently and wholeeartedly recommed Zerorez and Caleb.

Quick and thorough

They guy that came to my house and cleaned my carpet was awesome!

Quality product, customer service oriented organization

Friendly worker and did a good job at a reasonable price. Thank you.

Sandy & Name removed

I like that the process is quick and my carpets are clean!

The carpets look great. Our technician was very professional and did a great job.

I like that ZeroRez provides non-toxic cleaning option for our carpets and area rugs. They have provided very thorough and efficient cleaning.

The person who cleaned our carpet the second time did a nice job He worked really hard. His name was Jumondeh Twett.I told him I would give him an A+.