Client Testimonials

Timely, friendly, great results

I was impressed with the ability to get out what I thought were forever-stains.

Jeremy did a fine job of the basic cleaning process we had requested.

I would have appreciated knowing that you do not ordinarily accept requests to clean carpet in a residence above the 2nd or 3d floor. As it was Jeremy was available almost immediately after I was informed that your ordinary process could not be used in my 4th floor apartment.

Had I allowed him to use your special process for cleaning cat vomit from 3 spots on the carpet my bill would have been exorbitantly high. I had to refuse what he said would have been the
recommended process on those spots. And actually for now the carpet looks pretty good.

Name removed

excellent

Prompt service
Nice service personnel

Technician was very professional and pleasant to have in my home. Carpet looks great.

The carpets look fantastic.

Ryan was knowledgeable, polite and did an excellent job.

My carpet looked like new again! The transformation was amazing!

I love Zerorez! I have used this company for a few years now, and have never been dissapointed. I recommended Zerorez for the company I work for, and they did a fantastic job. They got stains out that I didnt think was possible. LOVE this company.

Good workmanship and professional place to do business.

The service guys were very knowledgeable & answered questions that I asked. They took time with me to explain what they were going to do & then showed me how the machines worked. I was very pleased.

The promptness, courtesy, and the job well done!

Friendly, professional and on time!

The carpets really look great and their attention to detail is over the top.

You showed up at scheduled time with a phone call ahead of time, you were polite and courteous, you were respectful of my house, you explained the process and options, and you worked carefully and efficiently. The invoice was what you had quoted me on the phone, and my carpets look clean with no overwhelming odor or wetness.

No chemicals & excellent tech.

The rug looks and smell so clean when you are done. The rug is not real wet, so consequently dries very quickly. Have always been satisfied with your services.

I like the fact that it is water and not chemicals used in the cleaning process. I am also impressed with the efficiency of your technician, and the cost was very fair.

Peter was amazing, very friendly and explained everything very well.

The guys were polite, knowledgeable, on time and worked hard!

The price was competitive but wish I had a coupon!

The carpet is really clean, it looks great and I know those stains are gone for good, no reappearing in a few weeks, like with other carpet cleaners.

Great job!

The technician was friendly, helpful, and knowledgeable.

My carpets looked great!

Excellent customer service

I think the tech are professional nd do a great job - we have used service for over 10 years and love the outcome everytime.

Quick, efficient and friendly!

Liked Dominique a lot.

We have used Zerorez for years and are always impressed with the promptness, knowledge, courtesy and work ethics of the service people, and of course the excellent products used.

Service tech was great, quick and got right to it.

Area of improvement - need to address the intake process over the phone. You have a history of all previous cleans. Why can't person on phone use that as a guide to ask customer what they want. Every time I am asked to start from scratch which is time consuming and annoying. And the tech shows up, does the visual inspection and rewrites the entire order. I don't mind the visual check but you could streamline the process making it simpler for all.

We have used Zerorez for many years for carpet cleaning and as usual our carpet looks brand new.
Zach our technician was very knowledgeable and friendly. He made sure everything was spotless before he left.

Thank you!

The Tech was great, friendly and knowledgable!