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based on 34659 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always helpful, polite and on time.
Rob was on time, knowledgeable and friendly. This is the second time Rob has done work for us and the results were beyond expectations. I thought we had waited too long between cleaning, but the carpet turned out great! Thanks Zerorez and Rob!
Our technician, George, was extremely poite and professional.
Friendly, prompt, and did a great job
Everyone we spoke to was very friendly, helpful and professional. We had a great experience all around. Thank you!
On time service, quality of technician.
Your process leaves no chemicals or residues in our carpet and, even though there"re 9 years old, they come out looking like new!
Setting up an appointment was easy, the technicians were on-time, polite and professional. Excellent experience; I will recommend to others and will contact Zerorez again when needed.
My technician this time was fantastic, all of my walk areas are perfect and my spots are gone.
I have had Zerorez out several times now. Last time you gave a repeat customer discount of $25.00. Your technition would not move any furniture. One chest he said was to heavy so I moved it myself (female, 5' 3''). On previous cleanings nvever had this issue. I just called yesterday because in two of the rooms there are large white sticky resedue spots. I am waiting for someone from Zerorez to call be back to clean the sposts. I am hoping this is a isolated case. Will give you guys one more try.
Easy to schedule, on time, great job!
Technician was knowledgable and timely. Very happy with out come and will use again. Thank you!
No chemicals are used. I have used you before and always have had great success with the people I talk to in the office to the technician. You are awesome.
Everything went very well and we especially liked Justin.
The scheduler told me they would be there after 12:15, but the reminder call changed it to between 2 pm and 3 pm.
Eduardo did a good job on my carpet, and I will refer friends and family to Zerorez, and
likely refer Eduardo to do the job. The reason I chose Zerorez is listening to Bill Handel
ads oin the Bill Handel radio show.
I like the fact That our technician was extremely helpful and professional. Robert keith did a very good job on our carpet and was a pleasure to have him service us. Robert was friendly and did a great job! Thank you!
Technician Dennis showed up ready to work, did a good job and a carpeted room I thought needed to be replaced was saved for several more years. Actually, it looks like new. I like the process of not leaving any residue on the carpet. I have used other methods and the soap residue began to attract dirt very quickly.
I was not told that the "bedroom closets" were part of the bedroom, and therefore when the gentleman came to clean, I was told the closets were an additional $30. The outcome was very good, just surprised that closets are not included in the bedroom...
Robert was Great and did a great job here. He told me alot of what I was doing wrong cleaning my carpet myself. I'll have him back out again.
You arrive on time, your technician is knowledgeable of the various types of carpet and carpet cleaning. The technician was also friendly and professional. Thanks Justin!
The representitive that booked my appointment was very friendly and knowledgable and took her time explaining all my questions. She was great! Albert the tech that came out to my house was EXACTLY on time, very friendly and very professional. I was very impresed with the great service that I recieved! I will definetly recommend ZeroREZ to anyone that needs their carpet cleaned! Thank you,
The technician who came out to clean our carpets was very knowledgeable. He explained the process and how everything worked. By the time he finished, our carpets were like brand new. We've had our carpets cleaned before by other companies, but we've never seen results like this. I will definitely recommend your services to friends and family.
Very pleased with the whole experience. Justin was great.
Marcel, the tech, was fabulous.
talking to a human.
Extremely helpful and timely. Our technician, Tom, was on time, polite and professional. Will definitely use Zerorez for future work.
Excellent service and my carpets look great.. I am a very satisified customer...
Great tech in Rikii. Very professional,courteous and a great credit to your company. My carpet looks great and dried by evening. Will highly recommend Zerorez to my friends. Will soon set up appt. for the cleaning of my garage.
Ricky was great. Explained in detail before doing the work. Did a great job on the dog urine areas