Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34865 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 21, 2013 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

Quick & thorough!

Report a concern   February 21, 2013 — Rated 10 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

clean, green, trustworthy and reliable.

Report a concern   February 20, 2013 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

No residue left from cleaning.
Skilled professional service.

Report a concern   February 20, 2013 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Technician very personable and good about letting me know when he was on the way. Worked very hard on getting as much moisture out as possible. Carpet dry in a short period of time.

Report a concern   February 20, 2013 — Rated 10 out of 10 by V.A. Zerorez Los Angeles
What do you like about our products and services?

clean no smell

Report a concern   February 20, 2013 — Rated 9 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

Carpet-removes stains that then don't come back

Tlle-a great deep clean

Report a concern   February 20, 2013 — Rated 10 out of 10 by L.F. Zerorez Los Angeles
What do you like about our products and services?

Quick service and excellent job

Report a concern   February 20, 2013 — Rated 10 out of 10 by Helen Moore Zerorez Los Angeles
What do you like about our products and services?

I am very satisfied with the work. The last time I had zerorez clean our carpets, they stayed looking clean for a lot longer than with all the other services I had tried in the past years. Great job and friendly courteous service. The carpets feel soft and clean after zerorez does their work. This I notice because it is not the case with other types of cleaning. Your service is more expensive than others but the job is definitely worth it. Thank you. Helen Moore

Report a concern   February 20, 2013 — Rated 10 out of 10 by D.S.R. Zerorez Los Angeles
What do you like about our products and services?

Very professional and curteous

Report a concern   February 20, 2013 — Rated 10 out of 10 by Gigi Sacks Zerorez Los Angeles
What do you like about our products and services?

The zerorez process actually CLEANS the carpet! The service is the best, even when I have not been satisfied, they have returned to make it perfect.

Report a concern   February 20, 2013 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

I like the idea that there is no chemicals used to clean the carpets.

Report a concern   February 20, 2013 — Rated 10 out of 10 by Veronica Paris Zerorez Los Angeles
What do you like about our products and services?

My carpet had not been cleaned for quite some time, and quess what, it looks like a brand new carpet and feels so good to walk on!! Dana did such a great job! He was also very personable.

Report a concern   February 19, 2013 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

The young man Bryan was such a gentleman and so helpful. I really enjoyed having him here and he was very thorough. I hope all of your young men are as professional as he.

Report a concern   February 19, 2013 — Rated 9 out of 10 by C.R. Zerorez Los Angeles
What do you like about our products and services?

Good service and great results.

Report a concern   February 19, 2013 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Dana was on time, friendly and the carpet was clean.

Report a concern   February 19, 2013 — Rated 10 out of 10 by Lisa Grantham Zerorez Los Angeles
What do you like about our products and services?

Green technology. Knowledgeable and professional customer service and technicians.

Report a concern   February 19, 2013 — Rated 10 out of 10 by A.W. Zerorez Los Angeles
What do you like about our products and services?

Re-did our carpets and they turned out beautiful.

Report a concern   February 19, 2013 — Rated 10 out of 10 by K.J. Zerorez Los Angeles
What do you like about our products and services?

Tech was very nice and professional. My carpet and sofa looks great!!!

Report a concern   February 19, 2013 — Rated 10 out of 10 by Joseph Beierle, DDS Zerorez Los Angeles
What do you like about our products and services?

Dennis was very personable and efficient. He told me a time that he would be done and he was.
Thank you,
Debi

Report a concern   February 19, 2013 — Rated 9 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

The real test will be how fast the dirty spots come back. The service I received was prompt and efficient. Thanks.

Report a concern   February 19, 2013 — Rated 10 out of 10 by Craig Harington Zerorez Los Angeles
What do you like about our products and services?

By far the most professional and thorough cleaning service we have ever tried.

Report a concern   February 19, 2013 — Rated 6 out of 10 by D.A. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Hello and thank you for your interest in feedback about your service. I have to say everyone I spoke/interacted with at your company was wonderful, really! My only disappointment is in the results I got. I had my stairs and hallway carpet cleaned, the only areas carpeted in our home. The flat areas came out clean but the edges of the stairs still look dirty. I don't know if there's any difference between how they look now and how they did prior to your cleaning. I did take a "before" picture and I will compare them tomorrow but still, the edges look dirty.

Response from Zerorez Los Angeles:

Called 3 times to offer solution to the issue. Client has not returned call.

Report a concern   February 19, 2013 — Rated 9 out of 10 by D.R. Zerorez Los Angeles
What do you like about our products and services?

Fast. Friendly service.

Report a concern   February 18, 2013 — Rated 10 out of 10 by B.E. Zerorez Los Angeles
What do you like about our products and services?

They leave my carpets clean and soft. Tile grout nice and clean

Report a concern   February 18, 2013 — Rated 10 out of 10 by M.P. Zerorez Los Angeles
What do you like about our products and services?

My technician was knowledgeable and helpful throughout the service. Sorry that I can't remember his name! He was wonderful.

Report a concern   February 18, 2013 — Rated 10 out of 10 by A.K. Zerorez Los Angeles
What do you like about our products and services?

The job was done quickly and well! Your technician, Dennis Smith, was very professional.

Report a concern   February 18, 2013 — Rated 6 out of 10 by A.T. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Some spots were not clean wery good

Response from Zerorez Los Angeles:

Talked with Mrs. Trojak and had the Tech go back out to see what he can do to fix the problem. Issue is resolved.

Report a concern   February 18, 2013 — Rated 10 out of 10 by M.B.S. Zerorez Los Angeles
What do you like about our products and services?

Eco-friendly cleaning and courteous and professional employees

Report a concern   February 18, 2013 — Rated 10 out of 10 by Reliable Equipment Rental Zerorez Los Angeles
What do you like about our products and services?

I like that its a natural way to clean without chemicals and it leaves no residue left behind to grab new dirt. It always feels so clean to walk into the room afterwards. We just had the tile grout cleaned and I am so happy with the results. We run a construction company offering services to the oilfield industry and we get dirt, oil and grease tracked into the office and shop. The tile grout had gotten so dirty and we didn't think we could get it clean, but Zerorez did! It actually looks new again, glad we chose to have it re-sealed as well. Our carpets turn out just as clean too. Zerorez is our only way of cleaning now.

Report a concern   February 18, 2013 — Rated 10 out of 10 by A.H. Zerorez Los Angeles
What do you like about our products and services?

No other carpet cleaning service, could have gotten my carpets as clean as you did.


Privacy Policy