based on 39741 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The high traffic cleaner is great.
That it’s safe for kids and dogs. My son has sever allergies and we had another carpet cleaning company come 2 days before Zerorez and they claimed to be Zerorez and used harsh chemicals and soaps. My carpet was still wet 2 days later and smelled like something had died. Your techs came and fixed it and my son Can breath again.
Victor our tech is always on time, extremely professional and thorough. Willing to move furniture so he can get a "spot" that needs extra attention.
We will be requesting him again so please keep Victor around.
We aren't going to anyone else but Zerorez.
Safe, effective and quick
there are no harsh chemicals
there is no harsh odor
the result - our carpets look like new!!
great service and personable techician
Environmentally safe, no soap to attract dirt and residue later. Really proficient at treating pet stains. Unlike any other I have ever experienced. Professional in every way. Eager to educate me about how to handle certain stains and spills.
Great service from the initial call to the emailed invoice!
Outstanding service & quality. Carlos rocks!!!
The technicians were knowledgeable and efficient. The carpet and tile look great!
Service people were prompt and courteous. A lot of up selling, but did a good job. Carpets look great.
The technician was outstanding!. He did a great job and made the options very clear to me.
worked well on the carpet and worker was professional and took his time
No chemicals
Leslie is the bomb!
All natural
The carpet looks so much better after your cleaning. Your technicians are always helpful, work diligently, and friendly.
David did an amazing job and so quickly!! He is very pleasant and professional! The stairs and hallway look brand new!
Process was very easy. The guy who cleaned my carpets was very upbeat and helpful. Would definitely use zerorez again.
The Tech Rich did a great job with my carpet.
The service technician that came in was very friendly and professional. He provided a great service to us and we appreciate him very much. I will recommend zeroes to friends and family.
I like how they made my carpet look almost new. The bio cleaner and the double brushes brought up the dirt and ick in the carpets and allowed the floors to shine.
Great service!!
Technicians who do an awesome job, and who are professional and personable! I also like the idea that I'm not putting soap of some type into my carpet to re-attract dirt
They came were fast professional and carpets look new
We love Zerorez as they always make our carpets go from disaster to livable again! Thank you so much!
I woke this morning to long lines of "dirt?" in a criss cross pattern on my carpeting in two rooms. I phoned the company as soon as it opened and while the gal did apologize for my inconvenience, she told me there was no possible way for anyone to even come look at it today, let alone clean it. She gave me a stand by window of three hours for this afternoon in case someone came available and then called two hours into that window to say that no one would be available today and I could be given a three hour window on Wednesday. I am now rescheduled to wait three more hours tomorrow for your people to show up and let me know if what they did is fixable.
My main frustration is that no one was even sent to look at it today AND that I am now required to have another three hour window to wait.
I have used your company many times and I have always had great success. Not sure I will be a future customer..... you can check back tomorrow and see.......
Price was right and representative very friendly and helpful. No sure if the job was any better than other companies I have used but the entire process of scheduling, arrival, cleaning, and quotes for tile cleaning were as good as it gets so will call back again.
I am very impressed with what an amazing job Zerorez did on my carpets. Truly I didn't think that they were fixable. Leslie and Isaac were amazing and explained everything about my grout that I didn't understand. I appreciate Zerorez for listening to my concerns and fixing them in a professional manner, I will use them again to clean my carpets as they look fantastic!
Your guys did a great job.
We will be calling Zerorez back next time we need our carpets cleaned.
Thanks.