based on 39750 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Hard working, very knowledgeable people. Do their job, in and out. Very personable.
Great service , terrific job in a timely manner.
Made my matted carpet look fresh and brand new!!!
Jeff did a great job , I would have him back in the future. He wasted no time, the carpet looks great!!
The way it left my carpet looking so clean.
Victor, the tect was wonderful.
Explained, everything he was going to do. He was very professional. Made the experience very easy.
The service works!! The technician was excellent and efficient. Price was very fair. I’m impressed!!
great products, great service!!!! but
not so sure i like the price increase from last year....
The carpet and tile look new, and Zach, our tech, worked very hard to make sure we were satisfied. The whole process was painless and everyone I dealt with was very professional.
Dries quickly, doesn’t smell chemically
Early for appointment time. Very thorough and professional. Answered all questions and had price quoted prior to work performed. Will use again and suggest to my friends!
Cleaning was on for areas that were not already heavily soiled, but spot treatments for pet stains in master bathroom did not work very well and seemed to spread out some of the stains. Odor also seemed to have spread as well. Without pets this might have been a good option but not worth the price especially with the add on costs for pet stains that did not do much
I have used Zerorez several times before. This time I thought the service personnel that came to my house was rude. I will hesitate long and hard before I call again.
Raised your prices. Also we moved out every bit of furniture this time because previous cleaning you just pushed my furniture to the side and back, which created stains from the finish in a few places. I was told these stains are now permanentl. I also was expecting my hall to be included in the 3 room cleaning. It wasn't.
Great service from Luis very courteous and very knowledgeable no problem having you guys next time
This is the second time I’ve used Zerorez and Luis did a great job. He first inspected my carpet in the rooms I was having cleaned and explained the process and he also steam cleaned the tile in the master bathroom. I love the fact that after the carpet dries it’s not crunchy and it looks like new. I will only use Zerorez for cleaning my carpet.
Specials, arrival within the first 30 mins of window, notification prior to arrival, friendly & knowledgeable techs.
Chris and Jake did a fabulous job on our Berber carpet and tile floors. They explained the process to us and let us know how long it would take. They were also able to clean our very dirty oriental area rug. We are so pleased with the job they did and the results! Our tile is two shades lighter, as is our rug. The floors and carpet dried quickly and everything smells fresh.
Timely, professional tech, good communication, great job.
Very thorough rep
You are by far the best carpet cleaners in the area and very reasonable.
Luis did such a fabulous job. He was very knowledgable and very meticulous. He explained everything in detail and was very courteous. I would love to have him come back next year. My house is sooo clean and fresh thanks to him.
Good service
Reliable staff
On time
People that come to your home do an outstanding job and you feel safe having them in your home .
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We have used you three times. We will use you again. Unless we get tile.
During my 15 years of home ownership I have used only Zerorez. The cleaning process is as named. All technicians are polite, do their work, and each have been conscientious in their endeavors. The cleaning method is gentle to the carpeting, color, and no other cleaning method can compare.
The service is outstanding. Although my opinion is based on never having used another cleaning service in my home, when one already has the best, there is no need to go to another company.
A message to Torri: I think it was Brian who just cleaned my carpet. He was outstanding. His cleaning is thorough and outstanding. He ranks at the top with many others I have had over the years as number one. I always recommend Zerorez as the opportunity presents itself.
First name removed
We like that there are no chemicals.
The service was great. The service tech was very knowledgeable. He answered all my questions. The rug came out clean and smelt fresh. I would recommend Zerorez to everyone.
casey c was very professional and did an excellent job
Anthony came and told me exactly what he was going to do. He gave me pricing, did the work and was done in no time! Great experience! I will definitely use ZeroRez in the future for my carpet cleaning needs!!
You did a great job. Thanks
They have very good Service and the staff are very friendly.