based on 39750 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff professional, friendly, and quick. Carpets are super clean and dry quickly. Good deals on service.
I like the prompt and efficient service. On top of that the representative was very friendly. The overall outcome was to my satisfaction.
Good, prompt service. Kevin was very professional and outlined the process in detail, and did an excellent job.
We wanted to let you know that Anthony did a great job cleaning our tiles on Sat. Anthony is very friendly, nice, professional and very polite :) We would for sure use your services again and will request Anthony :)
Jack & Maral Sneade
Friendly, hardworking and professional
Anthony was fast and thorough. Our carpet was clean and soft when he was done
Cleaning system very good
The carpets are crunchy & my bott steps don't look all that clean. I pointed it out to the guy who didn't seem too interested. He seemed like he really didn't want to be working that Saturday.
You guys have a lot of hype to live up to. I thought my husband could have done the same job or better with a rental machine
You are professional and fast. Our rugs dry quickly, too! The workers are courteous, friendly and knowledgeable. We tell everyone about Zerorez!
Technician was prompt. Did a great job. We appreciate your working with our Time constraints and getting here first thing in the morning
The operator was knowledgeable and friendly. He was in and out quickly and was very careful with our house. The carpet looked beautiful when he was done and it only took about 4 hours to dry. Great job!
Service people was on time, results were fantastic, service people were friendly and professional. This is our 4th time using Zerorez and will not hesitate to use again.
Quality of the service and courteousness of the technician.
Great service, very professional. We bought a house where the previous owner had a dog who liked to pee in the house and we didn't know that until you guys came out and showed me with your blacklight. I went from thinking all I needed was a standard cleaning to getting a more thorough deep cleaning. The guys didn't try to upsell me anything I didn't need they were very thorough in their explanations of their recommendations. We are very happy with the results, there are no longer any pee spots and our house is odor free! Absolutely would recommend these services and company to anyone in need.
Always do a good job.
The carpet still has an odor
How clean the carpet was and how great the house smelled. Everything was explained to us before he even started.
Marcus was so friendly! He listened to exactly what I wanted done and finished promptly. My carpets look and smell great!
Everything
Far too expensive
The only cleaning company we use.
The service was not completed as promised. They said they would move living room furniture and clean under it but they didn’t. Had to have them come back another day.
Spent a lot of money to clean tile and seal grout. It doesn’t look clean at the edges and corners. Hard to tell if it was really sealed everywhere or not? Since they hurried on the carpet, who knows?
Anthony did a great job cleaning both the carpet and tile in our Townhouse. He was upfront and honest on what we could expect. Good value for what we paid.
Did a great job. He answered my questions and gave me some things I should do. He was very efficient in doing his job.
Not a lot of hype, and the carpets come out looking like new every time!
Remove advertising that give customers impression they can get carpets cleaned for less than $100. Doesn't happen in my experience. Happy with results but shocked by price tag.
Our carpet was thoroughly cleaned by Lewis in a timely manner. He is great!
Our Tech, Zach, was fantastic.....friendly and helpful! We sure enjoyed him...and the job he did on the carpets.
Excellent product and excellent service and professional technician. Good customer service.
Leslie was professional, helpful and did a great job!