based on 39728 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Steven was great. He was able to help customize our experience and was helpful.
It is very clean, great people to deal with, polite young man explained the process. A good experience.
What I like about zerorez is how professional they are they come in look at everything and get started the house smells amazing the carpets are so clean and the prices are affordable I definitely would tell anyone to use them . This is our second time using you guys .
24 hours later carpet still wet in areas. With previous carpet cleaners have never had it take so long to dry.
I HAVE ALWAYS BEEN PLEASED WITH YOUR SERVICE
I FORGOT THEIR NAMES BUT THE 2 GUYS THAT CAME MONDAY WERE OUTSTANDING VERY PROFESSIONAL AND KIND
I FELT THEY WERE VERY HONEST AND KNOWAGABLE
CLAUDETTE
I was excited that I could get an appointment the next day after calling. I really like that there is no strong chemicals used to clean the carpet. Even though our carpet was really old, the cleaning really made a huge difference. So clean and fresh looking.
The technician explained everything and offered additional services that they have. He was very courteous and friendly.
Always professional and carpets and furniture always look cleaner
Very professional and the products are amazing, my carpet looks great, I tried to do it myself but it didn't come out like the pros from Zerorez!
The guys were very informative and professional. They were finished in a short time and the carpets look great.
The workers are prompt and courteous and do a very good job.
On time and always a job well done.
Very professional. Great service. Your techs are very friendly and very efficient. My tech TJ was great. Made suggestions to use pet stain remover and suggested to do protectant again. He did a great job. My carpet looks wonderful. I recommend your company to everyone.
We always use Zero Rez -love the product & service!
We had one soiled spot that the tech did not get out. Overall we are pleased with the results.
You did a great job. We appreciate the quick service
enough on the upsells - maybe discount for re-peat customers
The product is just fantastic, takes out all stains and with two little dogs we need an effective product to do that, which Zerorez always delivers.
There is a reason I keep coming back to them (third time), not only does the product work but the service is fantastic, everyone you deal with from start to finish is kind and friendly but most of all deliver on their promise.
I highly recommend these guys so check them out
The customer service was top notch an I loved the the way there was no chemicals or smells so it was super safe around my animals too
The service was great-no complaints- I am just not a person who gives out recommendations or gets asked for recommendations
easy to schedule and carpets always look good
Great job
Efficient, courteous and great results
They did a good job and were professional.
Prompt, efficient, clean carpets and a fair price.
The service was excellent and very professional. The carpets and the chair look great.
Garry was so efficient & pleasant. He did a great job🤓
Customer service is great
Greg was great. He was professional and friendly and a pleasure to have over.
I hate to do this, but I am really unhappy with the tile and grout cleaning. In addition, I included the "seal" so to think that all of the dirt left is now sealed in is horrifying. This tile is only 1 year old. We cleaned the grout by hand in July and it was perfect. I was really surprised at the state it was left in when I know what it can look like. I thought maybe it wasn't dry and that's why I didn't initially address it. It's been 24hours now and I am not happy. The upholstery came out great. I have photos of the grout after 24 hours if anyone is interested in seeing them.
It has taken over 24hrs for our stairs to dry....not even close to the 2 hours stated on line or 4 hrs by the onsite tech

Called prior to arrival, professional, efficient, reasonably priced.